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Alagammai Kasi
Chat is temporarily unavailable & Members is temporarily unavailable
January 30, 2013 6:12 PM
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Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

Dear all,

Yesterday liferay was crawling and was receiving so much of complaints from users. So, by evening, I had to restart it as it was not usable at all.

It was such relief to see it working. Not sure if I missed checking something, this morning, I see Chat and Members portlet in every community has temporarily unavailable error.

I am using Liferay Portal Enterprise Edition 6.0 EE SP2 (Bunyan / Build 6012 / July 27, 2011)

Never ever updated anything in there.

I tried running the reindex but nothing helped at this point.

What should I do?

Please help!
Alagammai Kasi
RE: Chat is temporarily unavailable & Members is temporarily unavailable
January 30, 2013 7:46 PM
Answer

Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

I just realised that WSRP, Audit Reports, Reports Admin, Knowledge Base Admin are also temporarily unavailable!
Hitoshi Ozawa
RE: Chat is temporarily unavailable & Members is temporarily unavailable
January 30, 2013 7:44 PM
Answer

Hitoshi Ozawa

Rank: Liferay Legend

Posts: 7952

Join Date: March 23, 2010

Recent Posts

The first thing to do when something goes wrong is to check the log file to see if there is any error. It may be that the portlets are not being deployed properly.
Alagammai Kasi
RE: Chat is temporarily unavailable & Members is temporarily unavailable
January 30, 2013 10:36 PM
Answer

Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

This is the most recent part of the log

(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:72)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:551)
at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:488)
at com.liferay.portlet.PortletRequestDispatcherImpl.dispatch(PortletRequestDispatcherImpl.java:316)
at com.liferay.portlet.PortletRequestDispatcherImpl.include(PortletRequestDispatcherImpl.java:105)
at com.liferay.util.bridges.mvc.MVCPortlet.include(MVCPortlet.java:345)
at com.liferay.util.bridges.mvc.MVCPortlet.include(MVCPortlet.java:360)
at com.liferay.util.bridges.mvc.MVCPortlet.doView(MVCPortlet.java:137)
at com.liferay.portal.kernel.portlet.LiferayPortlet.doDispatch(LiferayPortlet.java:205)
at com.liferay.util.bridges.mvc.MVCPortlet.doDispatch(MVCPortlet.java:309)

I have attached another error along with this message but not sure if its related to liferay
Attachment

Attachments: Capture.PNG (16.1k)
Alagammai Kasi
RE: Chat is temporarily unavailable & Members is temporarily unavailable
February 4, 2013 6:32 PM
Answer

Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

As I requested to restart the server, everything seems to be after that.

So, something was missing during the previous restart?

Can someone throw some light on this?

Thank you so much!