I got the error message below while trying to deploy liferay on Ubuntu Server 7.10 using tomcat 5.5 and i got 404 error on the browser.

I was trying a production standard install of liferay portal,
tomcat start fine, mysql start fine, lportal database was created
the jar files were in the common/lib/ext (and the loader reference was added in the catalina.properties file)
using ROOT.xml (mysql, mail and jaas configured) and the liferay portal files unzipped into /webapps/ROOT/
jaas.config file containing "PortalRealm {com.liferay.portal.kernel.security.jaas.PortalLoginModule required;};"
i actually traced the PortalPrincipal & PortalRole shown in the error to the portal-impl.jar file and it was there

Hopping someone will give me a pointer as to what i might have missed.


INFO: Starting Servlet Engine: Apache Tomcat/5.5
Jan 7, 2008 11:49:45 PM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
Jan 7, 2008 11:49:47 PM org.apache.catalina.realm.JAASRealm parseClassNames
SEVERE: Class com.liferay.portal.security.jaas.PortalPrincipal not found! Class not added.
Jan 7, 2008 11:49:47 PM org.apache.catalina.realm.JAASRealm parseClassNames
SEVERE: Class com.liferay.portal.security.jaas.PortalRole not found! Class not added.
Jan 7, 2008 11:49:47 PM org.apache.catalina.realm.JAASRealm setUseContextClassLoader
INFO: Setting useContextClassLoader = false
Jan 7, 2008 11:49:49 PM org.apache.catalina.core.StandardContext start
SEVERE: Error filterStart
Jan 7, 2008 11:49:49 PM org.apache.catalina.core.StandardContext start
SEVERE: Context [] startup failed due to previous errors


Thanks

Did you add the directory where portal-impl.jar is to the classpath of your tomcat ?

we have the same problems after deploying a minor server update which includes Tomcat 5.5, the portal does not start anymore.

I have seen this same problem in the Tomcat bugzilla (https://issues.apache.org/jira/browse/JS2-828) - hope that helps finding a solution.

Last lines in the log file:

14:47:01,354 ERROR [org.apache.catalina.realm.JAASRealm] Class com.liferay.portal.security.jaas.PortalPrincipal not found! Class not added.
14:47:01,356 ERROR [org.apache.catalina.realm.JAASRealm] Class com.liferay.portal.security.jaas.PortalRole not found! Class not added.
14:47:01,356 INFO [org.apache.catalina.realm.JAASRealm] Setting useContextClassLoader = false
14:47:02,077 INFO [org.apache.coyote.http11.Http11BaseProtocol] Starting Coyote HTTP/1.1 on http-8180
14:47:02,863 INFO [org.apache.catalina.storeconfig.StoreLoader] Find registry server-registry.xml at classpath resource
14:47:03,094 INFO [org.apache.catalina.startup.Catalina] Server startup in 16655 ms

Starting the portal results in:

HTTP Status 404 - /c/

type Status report

message /c/

description The requested resource (/c/) is not available.
Apache Tomcat/5.5.25

We were in the process of upgrading Liferay to a new version (nothing implemented yet), but the system patches had to be implemented for securtity reasons.

I spent several days tracking down similar issues so I thought that I would share this info:

For the com.liferay.portal.security.jaas.PortalPrincipal not found error, make sure that you have the support-tomcat.jar in your classpath (in standard liferay deployment, it is in location C:\liferay4.3.5\server\lib.

For the HTTP Status 404 - /c/ error, make sure that you have a WEB-INF\classes\portal-ext.properties defined with your correct portal.ctx defined.

Hope this helps.

Thanks Keith, will have it checked and report back if this has helped

someone was already smart enough to try it, and it did not help unfortunately but thanks for the post anyway!

We are still not sure what the problem was, but restoring the old Tomcat directory solved the problem.

We were doing a server maintenance patch for FreeBSD, which included tomcat-5.5.25.

I am also facing the problem

type Status report

message /c

description The requested resource (/c) is not available.

I am using apache-tomcat-5.5.26 and jdk1.5.0_14.

thanks

The error was caused due to the missing web.xml in the ROOT/WEB-INF directory. The error is fixed. However I am getting the following error.

javax.servlet.ServletException: Servlet.init() for servlet MainServlet threw exception
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
java.lang.Thread.run(Thread.java:595)

root cause

java.lang.IncompatibleClassChangeError
com.liferay.portal.security.pwd.PwdEncryptor.encodePassword(PwdEncryptor.java:166)
com.liferay.portal.security.pwd.PwdEncryptor.encrypt(PwdEncryptor.java:110)
com.liferay.portal.security.pwd.PwdEncryptor.encrypt(PwdEncryptor.java:82)
com.liferay.portal.service.impl.UserLocalServiceImpl.addUser(UserLocalServiceImpl.java:248)
com.liferay.portal.service.impl.CompanyLocalServiceImpl.checkCompany(CompanyLocalServiceImpl.java:313)
com.liferay.portal.service.impl.CompanyLocalServiceImpl.checkCompany(CompanyLocalServiceImpl.java:123)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:585)
org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:301)
org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
$Proxy16.checkCompany(Unknown Source)
com.liferay.portal.service.CompanyLocalServiceUtil.checkCompany(CompanyLocalServiceUtil.java:810)
com.liferay.portal.util.PortalInstances._initCompany(PortalInstances.java:284)
com.liferay.portal.util.PortalInstances.initCompany(PortalInstances.java:89)
com.liferay.portal.servlet.MainServlet.init(MainServlet.java:387)
javax.servlet.GenericServlet.init(GenericServlet.java:212)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
java.lang.Thread.run(Thread.java:595)

I have JDK1.5.0_14 and Tomcat 5.5.26 running on Mandriva 2008. The portal distribution used is liferay-portal-servlet23-4.4.1.war.

I am working on the problem by looking in logs and documentation.

However the bundle version liferay-portal-tomcat-5.5-jdk5-4.4.0.zip is installed and could login and use it.

Any help will be appreciated.

R.Ramesh

Have the same problem.

It seems that the needed class is simply missing from support-tomcat.jar in 6.1.0-ce-b4:

/opt/liferay-portal-6.1.0-ce-b4/tomcat-7.0.22/lib/ext$ unzip -l support-tomcat.jar
Archive: support-tomcat.jar
Length Date Time Name
--------- ---------- ----- ----
0 2011-11-10 16:00 META-INF/
1214 2011-11-10 16:00 META-INF/MANIFEST.MF
0 2011-11-10 15:30 com/
0 2011-11-10 15:30 com/liferay/
0 2011-11-10 15:30 com/liferay/portal/
0 2011-11-10 15:30 com/liferay/portal/security/
0 2011-11-10 15:25 com/liferay/portal/security/jaas/
0 2011-11-10 15:30 com/liferay/support/
0 2011-11-10 15:30 com/liferay/support/tomcat/
0 2011-11-10 15:30 com/liferay/support/tomcat/jasper/
0 2011-11-10 15:30 com/liferay/support/tomcat/jasper/runtime/
0 2011-11-10 15:30 com/liferay/support/tomcat/loader/
0 2011-11-10 15:30 com/liferay/support/tomcat/poller/
0 2011-11-10 15:30 com/liferay/support/tomcat/poller/comet/
0 2011-11-10 15:30 com/liferay/support/tomcat/session/
0 2011-11-10 15:30 com/liferay/support/tomcat/startup/
2099 2011-11-10 16:00 com/liferay/support/tomcat/jasper/runtime/TagHandlerPool.class
566 2011-11-10 16:00 com/liferay/support/tomcat/loader/PortalClassLoader.class
1050 2011-11-10 16:00 com/liferay/support/tomcat/loader/PortalClassLoaderFactory.class
6691 2011-11-10 16:00 com/liferay/support/tomcat/poller/comet/CatalinaCometProcessor.class
1388 2011-11-10 16:00 com/liferay/support/tomcat/poller/comet/CatalinaCometRequest.class
2030 2011-11-10 16:00 com/liferay/support/tomcat/poller/comet/CatalinaCometResponse.class
1719 2011-11-10 16:00 com/liferay/support/tomcat/poller/comet/CatalinaCometSession.class
1265 2011-11-10 16:00 com/liferay/support/tomcat/poller/comet/CatalinaCometSessionUtil.class
538 2011-11-10 16:00 com/liferay/support/tomcat/session/SessionLessManagerBase.class
1898 2011-11-10 16:00 com/liferay/support/tomcat/startup/PortalHostConfig.class
--------- -------
20458 26 files

I have downloaded some older versions, and the class is missing from them as well.
By taking a look at the tomcat bundle I see no trace of reference to jaas in the configs.
However if I remove the reference from the startup script (/etc/default/tomcat6 , as it is a debian with the shipped tomcat6), I still get the exception.

BTW it is a Debian stable on 2.6.26-1-sparc64-smp, tomcat is 6.0.28-9+squeeze1, the jre is openjdk-6-jre-headless 6b18-1.8.10-0+squeeze2.

I also solved this problem by making sure that all the JARs in lib\ext\*.jar were included, as defined in conf/catalina.properties, including all of the portlet dependencies: