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Hi All,

Just deployed 6.1 and have setup a few users. I had a user that would constantly fail authentication at login, despite resetting the user's password a number of times.

I then attempted to deactivate the user and then create them again, however now I get an error saying that the user Screen Name and Email address are already taken.

Can anyone assist with how to resolve this?

Thanks

Drew

RE: Create user using previously used email / screen name

22. Juni 2012 05:55

Antwort

David H Nebinger

Rang: Liferay Legend

Nachrichten: 4496

Eintrittsdatum: 1. September 2006

Deactivated users still exist. Search for users in the control panel using the advanced search and search for deactivated users. You can then delete them using the action menu.

If someone's having that much issue, I doubt it is related to the account you set up. Sometimes it's just an ABKB issue...

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RE: Create user using previously used email / screen name

23. Juni 2012 15:35

Antwort

Drew Todd

Rang: New Member

Nachrichten: 7

Eintrittsdatum: 17. Juni 2012

Thanks David - clearly I'm new to Liferay - emoticon

Could you elaborate on what an ABKB issue is?

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RE: Create user using previously used email / screen name

23. Juni 2012 22:10

Antwort

Hitoshi Ozawa

Rang: Liferay Legend

Nachrichten: 8000

Eintrittsdatum: 23. März 2010

I, also, would like to know what AKBK stand for. :-)

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RE: Create user using previously used email / screen name

24. Juni 2012 07:19

Antwort

David H Nebinger

Rang: Liferay Legend

Nachrichten: 4496

Eintrittsdatum: 1. September 2006

Hitoshi Ozawa:

I, also, would like to know what AKBK stand for. :-)

Oh, ABKB is a common helpdesk acronym for "A**hole Behind Key Board"... There's also the common "ID-10-T" error (ID10T = idiot).

Used by helpdesk personnel to tell something to the end user so they think the problem was solved but boils down to the fact that the problem was their fault to begin with...

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RE: Create user using previously used email / screen name

24. Juni 2012 15:15

Antwort

Hitoshi Ozawa

Rang: Liferay Legend

Nachrichten: 8000

Eintrittsdatum: 23. März 2010

Oh, ABKB is a common helpdesk acronym for "A**hole Behind Key Board"...

Knew that "Ames Kernel Benchmark" didn't sound right. :-)
Didn't know you were in helpdesk. I mostly do pre-sales, development, and sometimes helps out operations.

Going on another sales tomorrow. I think I'll get this account because they seems to be very stuck.
(I guess I can't complain too much about 6.1.0 CE when it's keeping me busy.) emoticon

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RE: Create user using previously used email / screen name

25. Juni 2012 06:06

Antwort

David H Nebinger

Rang: Liferay Legend

Nachrichten: 4496

Eintrittsdatum: 1. September 2006

Hitoshi Ozawa:

Didn't know you were in helpdesk. I mostly do pre-sales, development, and sometimes helps out operations.

No, I'm development / tech lead / architect. But you can't do these jobs w/o interacting with the Helpdesk folks, and they typically have the best battlefield stories... That's where I picked up the ABKB thing, and it's just stuck with me...

Going on another sales tomorrow. I think I'll get this account because they seems to be very stuck.
(I guess I can't complain too much about 6.1.0 CE when it's keeping me busy.) emoticon

Good luck, Hitoshi!