How does impersonate user work?

[Cameron McBride, geändert vor 13 Jahren.]

I am signed into the portal as the administrator.

In the control panel I do the following:
1. Pick users on the left
2. Click actions next to the user I want to impersonate
3. Click impersonate
4. A new window opens, I am still at the Users screen in the control panel
5. The bar at the top still shows my administrator as logged in
6. The username in the control panel shows the admin account as well

I don't feel like the impersonate is working at all.

Liferay 6.0.5.

[Hitoshi Ozawa, geändert vor 13 Jahren.]

Which bundle and which web browser are you using?
I'm using the Tomcat bundle now with Firefox, and the new windows pops up with the selected users's account.

Are you getting any messages in the console panel?

[Cameron McBride, geändert vor 13 Jahren.]

Tomcat Bundle, running locally on a Server 2008 (not as a service yet).

I have tried it in three browsers:

- IE7: This is our company standard (>180,000 users). Impersonate opens in a new window (not a tab) and the users name in the top right is still mine.

- IE8: The Server 2008 has IE8 on it so I tried it there. Same results as IE7.

- Chrome: When using impersonate in chrome it opens in a tab and not a totally separate window. Same problem as with the other browsers.

No messages are coming out in the tomcat dos box window. No messages in the catalina log file.

I also tried creating a new role with the impersonate permission and adding it to my users account, which also has the administrator role. This made no difference.

[Gaurav Jain, geändert vor 13 Jahren.]

I can use it successfully.

I am running LR6.0.5 with tomcat bundle.
Running successfully on FF and Chrome.

[Cameron McBride, geändert vor 13 Jahren.]

I just tried with Firefox and get the same problem.

Is there some entry I need to make in my portal-ext.properties file that gets this feature to work?
Is there some additional logging that I can turn on that might help with figuring out the cause?

Our users coming from Active Directory if that makes any difference.

[Sergio González, geändert vor 13 Jahren.]

There are a few properties that must be set so "impersonate" works in the system (although they are the default values, so if you didn't change them it should work):

portal.jaas.enable=false
portal.impersonation.enable=true

You should also check in the URL if there is a new param added such as doAsUserId={userId impersonated}

Regards,

[Roger CARHUATOCTO, geändert vor 13 Jahren.]

Have you changed the Liferay context to a non ROOT?
Impersonation does not build URL correctly, add *manually* the new context to URL, for example:

http://lfry:8080/${new_ctx}/web/guest?doAsUserId =${usr_id}

another option would be:

1. as admin, go to control panel > portal > settings > general and update Home URL with: /${new_ctx}/web/guest
2. you have to log in always from http://lfry:8080/${new_ctx}/web/guest and not from http://lfry:8080/${new_ctx}

Tested with liferay 6.0.5 ce

[Jason Allen, geändert vor 12 Jahren.]

Cameron McBride:

I am signed into the portal as the administrator.

In the control panel I do the following:
1. Pick users on the left
2. Click actions next to the user I want to impersonate
3. Click impersonate
4. A new window opens, I am still at the Users screen in the control panel
5. The bar at the top still shows my administrator as logged in
6. The username in the control panel shows the admin account as well

I don't feel like the impersonate is working at all.

Liferay 6.0.5.

Did you ever get this resolved by the way? I'm experiencing the same issue in Liferay 6.0.4 CE. All browsers behave just as you describe and I've tried all the solutions given here. I am not running in a non-root context and have checked the properties etc. to no avail.

[Dharmen Panchal, geändert vor 10 Jahren.]

Hi Jason Allen,

When you impersonate a user, Liferay will open the Home page (ontrol panel > portal > settings > general : Home URL) with ?doAsUserId =${userId} appended to the URL.

Make sure the Home URL specified in the control panel is available.
Please apply the patches for you Liferay version (If you are using EE version).

Hope that helps.

Thanks,
Dharmen Panchal.