My Sites online member

[Arryandra Luis, geändert vor 11 Jahren.]

Hi all,

i'm using liferay 6.1 with Jetty.

I have create a site, and have 5 members inside the site.
But when i tried using My Sites portlet, "Online Now" column didn't display the correct number, meanwhile the Chat portlet was displaying the correct number of online users.

i have set these ini portal-ext.properties :
live.users.enabled=true
session.tracker.memory.enabled=true


but it doesn't help at all.


Please kindly advise on my problem.

regards.

[Dhrutika Parekh, geändert vor 11 Jahren.]

Hi,

live.users.enabled=true property should work.

Try to do re indexing and clear database cache after restarting the server

Regards,
Dhrutika

[Arryandra Luis, geändert vor 11 Jahren.]

hi Dhrutika,

i have tried your suggestion, but the display value for online member is still '0'.

Here is the screenshot :




Hi LIferay Staff,

please advise on my case.


regards.

[Milen Dyankov, geändert vor 11 Jahren.]

Is it a single Liferay instance or cluster?

[Arryandra Luis, geändert vor 11 Jahren.]

hi Milen,

this is a single liferay instance, the database is single server too.

i really appreciate any help on this problem.


regards.

[Arryandra Luis, geändert vor 11 Jahren.]

hi any help / suggestion for my problem ?

regards.

[Milen Dyankov, geändert vor 11 Jahren.]

Sorry for late response. I finally found some time to look at the source code and it seams your problem is a side effect of the following issue NullPointerException after login when live.users.enabled is true and no clustering is configured
Please see how it was fixed and patch/hook your Liferay instance in the same way.

[Arryandra Luis, geändert vor 11 Jahren.]

hi Milen,

thanks for your response, yes i always see these exception in the logs.

i will read the information there.

regards.