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Alagammai Kasi
Chat is temporarily unavailable & Members is temporarily unavailable
30 de enero de 2013 18:12
Respuesta

Alagammai Kasi

Ranking: Regular Member

Mensajes: 149

Fecha de incorporación: 31 de julio de 2012

Mensajes recientes

Dear all,

Yesterday liferay was crawling and was receiving so much of complaints from users. So, by evening, I had to restart it as it was not usable at all.

It was such relief to see it working. Not sure if I missed checking something, this morning, I see Chat and Members portlet in every community has temporarily unavailable error.

I am using Liferay Portal Enterprise Edition 6.0 EE SP2 (Bunyan / Build 6012 / July 27, 2011)

Never ever updated anything in there.

I tried running the reindex but nothing helped at this point.

What should I do?

Please help!
Alagammai Kasi
RE: Chat is temporarily unavailable & Members is temporarily unavailable
30 de enero de 2013 19:46
Respuesta

Alagammai Kasi

Ranking: Regular Member

Mensajes: 149

Fecha de incorporación: 31 de julio de 2012

Mensajes recientes

I just realised that WSRP, Audit Reports, Reports Admin, Knowledge Base Admin are also temporarily unavailable!
Hitoshi Ozawa
RE: Chat is temporarily unavailable & Members is temporarily unavailable
30 de enero de 2013 19:44
Respuesta

Hitoshi Ozawa

Ranking: Liferay Legend

Mensajes: 7990

Fecha de incorporación: 23 de marzo de 2010

Mensajes recientes

The first thing to do when something goes wrong is to check the log file to see if there is any error. It may be that the portlets are not being deployed properly.
Alagammai Kasi
RE: Chat is temporarily unavailable & Members is temporarily unavailable
30 de enero de 2013 22:36
Respuesta

Alagammai Kasi

Ranking: Regular Member

Mensajes: 149

Fecha de incorporación: 31 de julio de 2012

Mensajes recientes

This is the most recent part of the log

(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:72)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:551)
at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:488)
at com.liferay.portlet.PortletRequestDispatcherImpl.dispatch(PortletRequestDispatcherImpl.java:316)
at com.liferay.portlet.PortletRequestDispatcherImpl.include(PortletRequestDispatcherImpl.java:105)
at com.liferay.util.bridges.mvc.MVCPortlet.include(MVCPortlet.java:345)
at com.liferay.util.bridges.mvc.MVCPortlet.include(MVCPortlet.java:360)
at com.liferay.util.bridges.mvc.MVCPortlet.doView(MVCPortlet.java:137)
at com.liferay.portal.kernel.portlet.LiferayPortlet.doDispatch(LiferayPortlet.java:205)
at com.liferay.util.bridges.mvc.MVCPortlet.doDispatch(MVCPortlet.java:309)

I have attached another error along with this message but not sure if its related to liferay
Adjunto

archivos adjuntos: Capture.PNG (16,1k)
Alagammai Kasi
RE: Chat is temporarily unavailable & Members is temporarily unavailable
4 de febrero de 2013 18:32
Respuesta

Alagammai Kasi

Ranking: Regular Member

Mensajes: 149

Fecha de incorporación: 31 de julio de 2012

Mensajes recientes

As I requested to restart the server, everything seems to be after that.

So, something was missing during the previous restart?

Can someone throw some light on this?

Thank you so much!