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error accessing My Account section of control panel

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Matthew Ropp, modificado hace 14 años.

error accessing My Account section of control panel

Junior Member Mensajes: 75 Fecha de incorporación: 5/08/09 Mensajes recientes
When I (or any user) goes to the My Account section in the control panel, the page is blank under the "My Account" header and catalina.log shows the following error:

ERROR [IncludeTag:89] Current URL /group/control_panel/manage?p_p_id=2&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&doAsGroupId=10147&refererPlid=10156 generates exception: java.lang.ArrayIndexOutOfBoundsException: 0
21:51:37,155 ERROR [IncludeTag:164] java.lang.ArrayIndexOutOfBoundsException: 0
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:630)
at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:535)
at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:472)
at com.liferay.taglib.util.IncludeTag.doEndTag(IncludeTag.java:77)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

I thought maybe there was a problem with the user search indexes, but reindexing from server administration didn't help. As an administrator I am able to view the similar user information that shows for each user in the Users section of the control panel.

Any idea what is going on here?

Thanks-

Matthew
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Dhandapani Shanmugam, modificado hace 14 años.

RE: error accessing My Account section of control panel

Regular Member Mensajes: 176 Fecha de incorporación: 24/03/09 Mensajes recientes
Hi Matthew,

Goto control panel->Server conf->click execute button for search index, and clear cache.

Then restart the server. you can able to see my account page . I hope it ll helps u.

Plz let me know the update
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Matthew Ropp, modificado hace 14 años.

RE: error accessing My Account section of control panel

Junior Member Mensajes: 75 Fecha de incorporación: 5/08/09 Mensajes recientes
Thanks Dhandapani,

Unfortunately I get the same result.

Matthew
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Matthew Ropp, modificado hace 14 años.

RE: error accessing My Account section of control panel

Junior Member Mensajes: 75 Fecha de incorporación: 5/08/09 Mensajes recientes
Turns out this was caused by this line in my portal-ext.properties file:

users.form.my.account.main=

Matthew