OTRS Intergration with Liferay 6.1.1

[INTHIYAZ SHAIK, modifié il y a 9 années.]

Hi,

Any body had done the OTRS Integration with Liferay.

Can anybody help on this ?

how to develop OTRS Web Service for both producer and consumer ?

how to Integrate wiht the Liferay ?

Thanks in Advance

[Jordan Colaruotolo, modifié il y a 9 années.]

Hello,

Did you ever find a solution to this. I am using OTRS and am trying to "integrate" it into Liferay 6.2 using a simple iFrame. The iFrame only displays in IE 11 (not Chrome) and when it does displays a message indicating the content cannot be displayed within an iFrame for security reasons. I found the DisableMSIFrameSecurityRestricted attribute in OTRS and disabled it but it has no impact on the iFrame. I see other users who are displaying OTRS via an iFrame but I cannot get the page to load, only the generic errors that the content cannot be displayed in an iFrame. I read some KBs that indicated it could be because the URL/IPs were on different domains, but I resolved that in our internal DNS and added both site to my trusted sites list, same result. I feel like I must be overlooking something super simple.

Thanks!

Jordan