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Arryandra Luis
My Sites online member
June 5, 2012 9:24 AM
Answer

Arryandra Luis

Rank: Junior Member

Posts: 25

Join Date: November 18, 2009

Recent Posts

Hi all,

i'm using liferay 6.1 with Jetty.

I have create a site, and have 5 members inside the site.
But when i tried using My Sites portlet, "Online Now" column didn't display the correct number, meanwhile the Chat portlet was displaying the correct number of online users.

i have set these ini portal-ext.properties :
live.users.enabled=true
session.tracker.memory.enabled=true



but it doesn't help at all.


Please kindly advise on my problem.

regards.
Dhrutika Vyas
RE: My Sites online member
June 6, 2012 12:04 AM
Answer

Dhrutika Vyas

Rank: Expert

Posts: 435

Join Date: February 9, 2009

Recent Posts

Hi,

live.users.enabled=true property should work.

Try to do re indexing and clear database cache after restarting the server

Regards,
Dhrutika
Arryandra Luis
RE: My Sites online member
June 6, 2012 2:23 AM
Answer

Arryandra Luis

Rank: Junior Member

Posts: 25

Join Date: November 18, 2009

Recent Posts

hi Dhrutika,

i have tried your suggestion, but the display value for online member is still '0'.

Here is the screenshot :




Hi LIferay Staff,

please advise on my case.


regards.
Milen Dyankov
RE: My Sites online member
June 6, 2012 3:57 AM
Answer

Milen Dyankov

Rank: Regular Member

Posts: 173

Join Date: September 23, 2009

Recent Posts

Is it a single Liferay instance or cluster?
Arryandra Luis
RE: My Sites online member
June 7, 2012 10:54 PM
Answer

Arryandra Luis

Rank: Junior Member

Posts: 25

Join Date: November 18, 2009

Recent Posts

hi Milen,

this is a single liferay instance, the database is single server too.

i really appreciate any help on this problem.


regards.
Arryandra Luis
RE: My Sites online member
June 15, 2012 12:10 AM
Answer

Arryandra Luis

Rank: Junior Member

Posts: 25

Join Date: November 18, 2009

Recent Posts

hi any help / suggestion for my problem ?

regards.
Milen Dyankov
RE: My Sites online member
June 15, 2012 2:54 AM
Answer

Milen Dyankov

Rank: Regular Member

Posts: 173

Join Date: September 23, 2009

Recent Posts

Sorry for late response. I finally found some time to look at the source code and it seams your problem is a side effect of the following issue NullPointerException after login when live.users.enabled is true and no clustering is configured
Please see how it was fixed and patch/hook your Liferay instance in the same way.
Arryandra Luis
RE: My Sites online member
June 16, 2012 5:22 AM
Answer

Arryandra Luis

Rank: Junior Member

Posts: 25

Join Date: November 18, 2009

Recent Posts

hi Milen,

thanks for your response, yes i always see these exception in the logs.

i will read the information there.

regards.