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Alagammai Kasi
Downloading in different file format
December 3, 2012 2:05 AM
Answer

Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

I am receiving complaints from users that when they want to download the files into another version – the “internal server error” message appears. They can only download the files in the original format.

But other options are shown to them. Please refer to the attachment and advice me on how to fix this.

It was working fine prior to this.
Please guide me on how to fix this.

Thanks
Attachment

Attachments: Capture.PNG (12.1k)
Mika Koivisto
RE: Downloading in different file format
December 3, 2012 1:43 PM
Answer

Mika Koivisto

LIFERAY STAFF

Rank: Liferay Legend

Posts: 1501

Join Date: August 7, 2006

Recent Posts

You probably don't have OpenOffice running. See the openoffice section from Server Administration page on Liferay User Guide.
Alagammai Kasi
RE: Downloading in different file format
December 3, 2012 7:55 PM
Answer

Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

Dear Mika Koivisto,

Thanks for your reply but not able to download even txt or any simple formats like pdf.
My machine has adobe reader.

Thanks - ALagu
Alagammai Kasi
RE: Downloading in different file format
December 3, 2012 8:01 PM
Answer

Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

Open office is enabled!
Mika Koivisto
RE: Downloading in different file format
December 4, 2012 9:32 AM
Answer

Mika Koivisto

LIFERAY STAFF

Rank: Liferay Legend

Posts: 1501

Join Date: August 7, 2006

Recent Posts

Yeah but do you have open office running on the server?
Alagammai Kasi
RE: Downloading in different file format
December 5, 2012 7:19 PM
Answer

Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

There is open office installed in that machine.

Is that what I should look for?

Thanks - Alagu
Mika Koivisto
RE: Downloading in different file format
December 6, 2012 3:35 PM
Answer

Mika Koivisto

LIFERAY STAFF

Rank: Liferay Legend

Posts: 1501

Join Date: August 7, 2006

Recent Posts

Yeah but do you have it running in headless mode? It's running in headless mode if you've started it up like instructed in Liferay User Guide. Like this:

1soffice --headless --accept="socket,host=127.0.0.1,port=8100;urp;" --nofirststartwizard