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Bernardo Puglia Lima
Live support for guest users using chat
19 de Abril de 2013 09:17
Resposta

Bernardo Puglia Lima

Ranking: Junior Member

Mensagens: 33

Data de entrada: 25 de Janeiro de 2012

Mensagens recentes

Hello everyone,

I have a portal which must offer live support for guest users on the services provided by the portal, through chat.

Is there any known solution using Liferay to offer live support for guest users on the portal through chatting?

Afaik, the chat portlet can only be used by authenticated users, is it correct?

Thanks in advance,
Bernardo
David H Nebinger
RE: Live support for guest users using chat
19 de Abril de 2013 11:02
Resposta

David H Nebinger

Ranking: Liferay Legend

Mensagens: 7250

Data de entrada: 1 de Setembro de 2006

Mensagens recentes

That is correct, so you're on your own for guest chatting.
Robert Assaad
RE: Live support for guest users using chat
4 de Julho de 2013 09:35
Resposta

Robert Assaad

Ranking: New Member

Mensagens: 1

Data de entrada: 4 de Abril de 2012

Mensagens recentes

I have similar needs to have support for Users not logged in. Did you find a solution
Bernardo Puglia Lima
RE: Live support for guest users using chat
5 de Julho de 2013 16:32
Resposta

Bernardo Puglia Lima

Ranking: Junior Member

Mensagens: 33

Data de entrada: 25 de Janeiro de 2012

Mensagens recentes

Hey Robert, never found a solution as they dropped the requirement :/