Unable to communicate with https://www.liferay.com

[Alpesh Bhavsar, modificado 10 Anos atrás.]

Hi All,

I am getting below error on Liferay server. Is liferay going do license validation online on https://www.liferay.com? What will happen if internet connection is not available on Liferay server?

2014-01-24 17:53:58,119 [] [ERROR] [portal.license.LicenseManager] [] [80619] Unable to communicate with https://www.liferay.com. Please check the connection. You have a grace period of 3 days.
javax.net.ssl.SSLProtocolException: handshake alert: unrecognized_name
at sun.security.ssl.ClientHandshaker.handshakeAlert(ClientHandshaker.java:1289)
at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:1936)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1059)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1294)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1321)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1305)
at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:515)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1090)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:250)
at com.liferay.portal.license.util.LicenseUtil.sendRequest(LicenseUtil.java:427)
at com.liferay.portal.license.LicenseManager.a(Unknown Source)
at com.liferay.portal.license.LicenseManager.l(Unknown Source)
at com.liferay.portal.license.LicenseManager.c(Unknown Source)
at com.liferay.portal.license.c.run(Unknown Source)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:351)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:178)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:178)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
at java.lang.Thread.run(Thread.java:722)

[zaheer mohammed saddapalli, modificado 10 Anos atrás.]

Yes internet is required if you are deploying the license for the first time. After that you won't require .....till the expiration date.

[Vilmos Papp, modificado 10 Anos atrás.]

I would suggest to deploy a valid licence. When it's done, I think it should work.

[Alpesh Bhavsar, modificado 10 Anos atrás.]

Valid license is already installed on Liferay and I am able to login too. Do I need to check anything else? Also I have noticed that this error has occurred when server was restarted.

[Vilmos Papp, modificado 10 Anos atrás.]

If it's an EE version, just open a ticket for the support and they will investigate it.

[Alpesh Bhavsar, modificado 10 Anos atrás.]

Thanks Vilmos, I will raise ticket in Liferay support.