Joshua Asbury

My Favorite Liferay 6.1 Features

2012-01-10T13:40:24Z

Historically, every release of Liferay has brought one or two new features that, to me, were complete game-changers. Of course, there were many features and improvements with the previous releases, but some just stood above the rest in terms of their overall significance to the product, its direction and overall usability.

Liferay 5.0 brought the social components via the World of Liferay (now Social Networking) portlets. At the time, I was a community member as opposed to a Liferay employee, and I remember how having these features would dramatically alter the way I would be able to serve my customers.

Liferay 6.0 introduced Kaleo workflow and, at the time of its release, I was in Sales and thrilled to no longer have to describe complex processes to customers who wanted to apply workflows for their business processes.

Each release has had a killer feature that got me excited and made my job easier.

Liferay 6.1 is a different animal, though. There aren't one or two features that I love -- there are several game-changers which will change the way we use our favorite portal.

Custom Content Types
Documents and Media Usability
Content Types and Workflow in Documents and Media Folders
Related Assets
Faceted Search
Integration with Multiple Repositories
User Data Lists
Advanced Publishing
Dynamic Site Templates
Mobile Device Rules
Kaleo Workflow Designer (EE only)

Some of these are EE-only, and some are available in CE. All of them are significant. As opposed to writing a single blog post about each, I'm going to write a series that goes into more detail on the features -- providing screenshots, some usage scenarios and why I feel this feature is important.

After you've had a chance to work with Liferay 6.1, let me know in the comments which features you feel are your game-changers.

Liferay at the Gartner Symposium ITXPO

2011-10-13T18:15:53Z

I'm excited to announce that Liferay has been invited to speak at next week's Gartner Symposium ITXPO at the Walt Disney World Dolphin. I will be making the trip to Orlando to deliver a presentation topic that is dear to all of our hearts -- How to Maximize Your Portal Value Without Breaking Your Budget. As evidenced by Liferay's continued, year-over-year growth, we know a thing or two about delivering a cost-effective, yet powerful platform.

This will be a great opportunity to introduce ourselves to companies who have been sinking too much of their budget into excessive license, maintenance and infrastructure costs. These are the same companies who, sadly, think that portals are endlessly complex and resource-heavy. While I won't be taking direct swipes at our competitors, I'm looking forward to seeing some nervous looks on their faces as I discuss how Liferay elegantly addresses these misconceptions.

If you or a co-worker are planning on attending the ITXPO, please stop by the Liferay booth and say hello. Michael Wong, Jeff Handa and I will be there along with our partners TandemSeven. Since we'll be in town, we would like to have a community meetup as well on Tuesday evening. Time and location are TBD, but please add a comment below if you're in the Orlando area and/or going to the Gartner ITXPO.

Session Details
Tuesday, 18 October 2011
01:20 PM to 01:35 PM
Location:
Walt Disney World Dolphin - ITxpo Show Floor - Emerging Technology Pavilion Theater
1500 Epcot Resort Boulevard
Lake Buena Vista, FL 32830

About Gartner Symposium ITxpo

Gartner Symposium/ITxpo 2011 is the industry's largest and most important annual gathering of CIOs and senior IT leaders. It delivers independent and objective content with the authority and weight of the world's leading IT research and advisory organization. It is the industry's only event to deliver the insights, tools and relationships necessary to create, validate and execute transformative business technology strategies.

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Thank you, Steve

2011-10-06T13:23:58Z

“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on.”

- Steve Jobs Stanford Commencement address delivered on June 12, 2005.

Fun, Games and Collaboration: Preparing for WCS

2011-08-23T16:32:00Z

I'm working on my Liferay West Coast Symposium presentation which is meant to discuss how game culture can help build and enhance social collaboration for organizations.

I use Foursquare, Google+, Facebook, Liferay, Spotify, Twitter, LinkedIn and Last.fm as the basis for my networks. Each has pros and cons to their UX, but the overall sentiment is that networks need to be fun in order for people to become users and ultimately fans.

Foursquare accomplishes this via badges and mayorships. At whatever level and regardless of how meaningless, you are happy when you become a mayor. Games should allow you to feel like you accomplished something.

Google+ and Twitter allow people to derive a sense of satisfaction when someone takes an action on their posts: +1'ing something or re-tweeting. It means you've provided value, and social acceptance is an integral component of the why people continue using the sites. Additionally, conversations are started via Google+ (less so with Twitter, but it still happens), and there is a feeling of accomplishment when you can offer insight or stir something in others that causes a reaction. Games should be challenging and satisfying.

Facebook doesn't provide the same feedback loop, but its overarching concept is connection. Seeing how your friends, families, co-workers, old classmates, whoever, interact and what they find interesting is why they have been successful. It's fun to see that my nieces and nephews are going back to school from halfway across the country even though there isn't necessarily a game or competitive concept to these interactions. Maybe games should just be fun for the sake of fun.

Last.fm and Spotify combine the notion of connection with that of discovery. What do your friends (real or virtual) find interesting? How do they impact your tastes and what is presented to you? What have your listening habits been like for the past year, and what were your tastes like two years ago? Based on all of this data, recommendations are presented. Discovery is fun.

In an effort to make my presentation as relevant as possible, I'd be interested to know why you use certain social networks and what you get out of them. Is there a reason you prefer Gowalla over Foursquare over Google Places over Yelp? Do some introspection and ask yourself what is fun about Facebook, Twitter, whatever? What is fun enough to keep you coming back to create and consume content? What concepts would you like to see added to your company's intranet/extranet site to make you interact with it more?

Hypersonic, Mail Portlet and You

2011-02-07T17:51:05Z

While performing a demonstration last week, I added the Mail portlet into a user's private pages and set it up using my Gmail account. Everything went fine during the demo, but when I tried to startup my environment for another demo later in the week, I ran into an issue at startup that confounded me for a few days:

"14:59:00,225 WARN [BasicResourcePool:1841] com.mchange.v2.resourcepool.BasicResourcePool$AcquireTask@25a885c3 -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (30). Last acquisition attempt exception: "

Digging through my logs, I ran into this:
"java.sql.SQLException: error in script file line: 29613 java.io.IOException: org.hsqldb.HsqlException: Value too long"

So, I opened up my lportal.script file, went to line 29613 and saw a whole slew of database inserts such as:
"INSERT INTO MAIL_ACCOUNT"
"INSERT INTO MAIL_FOLDER"
"INSERT INTO MAIL_MESSAGE"

As Liferay was integrating my Gmail Inbox, the messages that were being inserted into the DB were too long for Hypersonic to handle. I simply deleted all of the "INSERT INTO MAIL*" lines because I didn't need to have this as part of my standard demo stack.

Note that this isn't really a Liferay bug -- it's a limitation of using Hypersonic for your DB. Of course, you should never use Hypersonic SQL in production, but only use it for demonstration / evaluation purposes.

Sesame Street is "On" It

2010-10-11T17:54:47Z

Our friends at Sesame Street continue to raise the bar when it comes to being culturally relevant for kids. A few months ago, they released Google search parodies, and now, Grover parodies the Old Spice Guy.

Enjoy!

Liferay Roadshows Coming To A City Near You

2010-09-14T18:34:41Z

Over the next couple of weeks, Liferay and our partners are going to present a series of roadshows around the country. With the recent release of Liferay 6 EE, we want to provide our customers a forum to learn about and collaborate on the latest advancements in portals, content and collaboration. Key technical and business leaders from both Liferay and our partners will be attending and will be available to discuss questions specific to your web projects.

Liferay will lead a presentation on the latest advances in portal and web technologies along with a review of Liferay 6 EE, after which the hosting partner will provide an in-depth discussion on the technical and business benefits of Liferay Portal 6 EE with both product and implementation experts.

The atmosphere will be casual and conducive to networking, discussion and Q&A.

To get things started, Liferay and our partner, Dunn Solutions, will be hosting a roadshow this Friday in Chicago from 10:00 CDT to 1:00 CDT at the Willis Tower (it's still the Sear's tower to me).

If you're not in the Chicago-land area, odds-are, we'll be nearby. The full schedule coupled with dates, times, who is going to be presenting, etc. is below. But, be sure to check out the Roadshow page for the latest updates and to register for an event near you. If you're in New York, DC or Atlanta, I look forward to meeting you!

City	Location	Date	Partner	Liferay	Time
Chicago, IL	The Metropolitan Club, Willis Tower / 233 S. Wacker Drive, Chicagao	9/17/10	Dunn Solutions	Mike Han	10am - 1pm
Dallas, TX	Kenichi Restaurant 2400 Victory Park Lane Dallas, TX 75219	9/23/10	Cignex	Glenn Saler	11:30am - 2:30pm
New York, NY	Holiday Inn SoHo New York 138 Lafayette St. New York, New York 10013	9/23/10	Cignex	Josh Asbury	11am - 2pm
Denver, CO	Omni Interlocken Broomfield, CO	9/24/10	Cignex	Glenn Saler	11am - 2pm
Palo Alto, CA	Crowne Plaza Cabana Hotel 4290 El Camino Real Palo Alto, CA 94306	9/24/10	Cignex	Paul Hinz	10am - 1pm
Washington, DC/ Reston, VA	1775 Wiehle Ave 4th Floor Reston, VA 20190	9/24/10	Rivet Logic	Josh Asbury	10am - 1pm
Seattle, WA	Grand Hyatt 721 Pine Street, Seattle, Washington, USA 98101 Tel: +1 206 774 1234 Fax: +1 206 774 6120	9/27/10	Cignex	James Min	11:30am - 2:30pm
Detroit, MI	Ann Arbor Brewing Company 116 E. Washington St. Ann Arbor, MI 48104	9/29/10	Youngsoft	Glenn Saler	11:30am - 2:30pm
Irvine, CA	Crowne Plaza Irvine 17941 Von Karman Avenue Irvine, CA 92614	9/30/10	Cignex	Ed Chung	10am - 1pm
Pheonix, AZ	Doubletree Guest Suites Phoenix 320 North 44th St. Phoenix, Arizona, USA, 85008-7698 1-602-225-0500	9/30/10	Unicon	Paul Hinz	10am - 1pm
Atlanta, GA	Courtyard by Marriott Atlanta Perimeter Center 6250 Peachtree-Dunwoody Rd Atlanta, Georgia 30328 USA	10/4/10	S&K	Josh Asbury	10am - 1pm
Austin, TX	TBD	10/5/10	Xtivia	Glenn Saler	10am - 1pm
Chicago, IL	Hilton Chicago 720 South Michigan Ave. Chicago, IL 60605	10/14/10	Cignex	Mike Han	11:30am - 2:30pm

RFPs, Sales and Building Relationships

2010-07-01T11:36:17Z

I'm a fervent reader of business books and blogs. Seth Godin is one of my favorites, and in a recent post entitled "A Sad Truth About Most Traditional B2B Marketing", his wisdom shines through. Seth highlights how many organizations, in an effort to save money and gain efficiency, become dispassionate about the relationships they build along the way. RFPs are his main target.

RFPs dehumanize the sales process. From the buyer's perspective, they can get a great deal of information from a number of vendors quickly. However, I think that those efficiencies come at the cost of understanding who you will be working with once a product is selected. How does the sales organization treat you? Are they responsive to your needs? Do you feel valued as a prospective customer, and do you think that feeling will continue once you become a customer?

These questions are, arguably, more important than price (Liferay always wins on price, by the way). When you buy anything of value (a cell phone, a car, an enterprise portal), you're making an investment in a relationship.
My car is great, but how does the dealer treat me when it needs service? My cell phone is amazing, but what is the reliability of the network that I'll be using for the next 2 years. My portal rocks, but will the company that makes it support me when things go bad while continuing to innovate in ways that I can't imagine?

RFPs tend to be about the short-term "here are my requirements -- can you fulfill them and what will it cost?" They don't speak to the longer term relationships that are built.

From my perspective, the best relationships are built early in the sales cycle. When I demonstrate Liferay, I do my best to understand what people need to accomplish and answer questions to the best of my ability. Sometimes my style takes people aback because they are used to being "sold to." I don't do that. I try to help them envision how Liferay can help them reach their goals. I tell them what works out-of-the-box, what doesn't and potential gotchas that they might encounter.

Once people become our customers, they have a comfort level with the product and company in which they have invested. They know who to call or email when they need something. They know that we will do our best to keep them happy and to realize their goals. They know that relationships are just as important as bottom line for Liferay. They know that we value integrity in our interactions above all else. They know that we're human.

To me, those factors are some of the most important considerations when buying a product. And one of these days, I would like to see this question on an RFP:
"Please detail your company's core values as they pertain to integrity, vision, personnel development and community involvement."

Sesame Street Releases Google Search Parodies

2010-04-21T15:56:39Z

Our friends at Sesame Street continue to reach out to children in new and innovative ways. Last year, they won an Emmy Award for their use of new media, and they have recently introduced a couple of brilliant videos that parody the famous Google Search advertisement that appeared during this year's Super Bowl.

It's really great to see Sesame Street changing, expanding and growing as they maintain their relevance to today's children (and children like me who watched them 30 years ago on PBS).

And of course, SesameStreet.org is running on Liferay.

From TechCrunch: A Re-Birth for Enterprise Software?

2010-04-06T19:54:49Z

TechCrunch published an interview with Mark Andreessen about how enterprise software is on the cusp of a renaissance. Silicon Valley is cheering. Jobs will be created. Innovations will be the norm as enterprises look to make changes to their internal offerings.

As someone who has been working for and with a company whose software was created with an Enterprise (capital E) mindset, my response is "what took so long?". When Brian Chan wrote the first line of code for Liferay 10 years ago, the fabric of Enterprise Software was changed forever. With the advent of Liferay, companies had a robust, feature-rich, scalable option to the expensive, expansive and limiting offerings by other vendors. Because of our open source model, the community has helped Liferay to grow and mature organically. While other vendors have crippled innovation on other platforms, Liferay has encouraged and fostered it.

So, to all of the upstarts who will be entering into the Enterprise market, I recommend that you follow Liferay's philosophy. Be open. Foster a community. Innovate ruthlessly. Play well with others. Create value while not being cheap.

Enterprises are waiting for the next innovations. Software creators need to make something worth buying. Software vendors need to have a business model that makes buying from the traditional players less risky.

Marc Benioff on The Social Enterprise

2010-02-25T14:55:35Z

Mark Benioff, the CEO of Salesforce.com, wrote a guest post for TechCrunch entitled "The Facebook Imperative." In it, Mark discusses the needs for increased collaboration for the enterprise and also notes how a the more traditional enterprise software (Lotus Notes, Sharepoint, etc.) hasn't really changed since it's inception. Sure there are add-ons and "socially" things you can do with them that you couldn't 10 - 15 years ago, but nevertheless, proprietary enterprise applications are fundamentally unchanged.

That's one of the things that excites me so much about our upcoming Social Office release. I see where we are headed with it, and I am confident in saying that Social Office is, indeed, a game changer. This application is being designed to facilitate the natural social interactions and need to collaborate that knowledge workers have. It is done with an intuitive interface that is easy to use, understand and master. From a sales perspective, I know that Social Office is scratching an itch felt by companies worldwide because the pre-release interest has been massive.

Say what you will about Mark Benioff, but his vision for software as a service fundamentally changed the ecosystem of corporate acceptance of how software can be delivered. I think the vision he presents in "The Facebook Imperative" is a worthwhile read and something that businesses should react to.

Twistori - Love, Hate, Think, Believe, Feel, Wish

2010-02-18T12:58:58Z

I believe in the power of technology to bring people together. Although our society lives in more physical isolation than 20 years ago, I think that we are seeing people remove those barriers through self-expression online via Twitter, Facebook, Buzz, Yelp, and on and on. It is powerful to watch people express themselves. Social media breaks down barriors by allowing the free flow of conversation and personal expression.

Twistori let's you see, in real time, Tweets from people who use the words love, hate, think, believe, feel or wish in their posts. It's powerful stuff. As I type this, I have Twistori open in another window, and here are a few of the thoughts from people who I will never meet but nonetheless have the opportunity to impact millions:

if i has to choose between loving you, and breathing. I would use my last breath to say i love YOU
The more i think about the #ipad product category, the more it makes sense to me. I must be in Job's reality distortion field
I believe that music is connected by human passions and curiosities rather than by marketing strategies. Elvis Costello
i think I'm done blaming people for broken systems.
i wish life was easy. anyone have that staples button handy?

I'm not sure if we are approaching the visual representation of Carl Jung's collective consciousness here, but we're getting close. Neat stuff.

Google Buzz, Consolidation and The Future of Portals

2010-02-11T19:59:10Z

A couple of weeks ago, Paul Hinz, Liferay's Chief Marketing Officer, asked me for my thoughts about what the future of portals holds. I provided a long, drawn-out response which, when boiled down to its essence, comes back to consolidation.

Consolidation of the information that employees and users needs in a single online experience.
Consolidation of data from disparate systems into an easy-to-digest format.
Consolidation of what is important from all of the noise that is online.

This week, Google Buzz has been all over the news, and from my preliminary usage of it, Google has done an excellent job at consolidating the information that I want/need into a stream of information that is easy to digest. From my Google Reader, I can share information with my contacts. I can see what my contacts find interesting and comment, interact or ignore. Google Buzz intelligently links all of the disparate Google systems into a unified whole. If I post photos into Picasa, they appear in my Buzz stream. If I post a new blog entry on Liferay.com, it appears in my Buzz stream. If one of my colleagues posts a buzz item, I can chat with him inline about the topic.

There is a ton of stuff going on here, and Google is seamlessly connecting their systems into a consolidated whole. Reader, Picasa, Gmail, Google Talk...all tied together in an intelligent and easy-to-use fashion.

Naysayers of Buzz have stated that this is a me-too offering because Twitter and Facebook are doing the same thing. They're not. Entire ecosystems have been built around filling in the blanks that Twitter has left behind (Twitterfeed, Twitpic, Tweekly.fm, Liferay's own TweetRay), and while they are nice, Google has built on the experience and shortcomings of Twitter and has launched something that speaks to the real needs that people have: consolidation of information into something that is useful, usable and ultimately, makes life a little bit better.

Will Buzz remove the need for Facebook and Twitter? Probably not. But, I do think that these two applications will have to react to what Google has created....a portal.

Accenture Open Source Conference 2009

2009-11-25T04:44:58Z

One November 17, 2009, I had the great honor of presenting at the 2nd annual Accenture Open Source Conference in Amsterdam. Accenture has made great strides over the past couple of years in spreading the gospel of open source software, and with the introduction of the Accenture Innovation Center for Open Source, I think that we are on the cusp of an even greater rate of adoption/acceptance of open source software in the enterprise.

My presentation's ambitious goal was to cover three topics:

Introduce Liferay as an open source portal and as a company
Discuss a case study of HanseMerkur
Highlight the pros and cons of working with commercial open source products whose business models are either based on professional service or subscription/support.

Item 1 turned out to be pretty easy. I was impressed at how many people at the conference already knew about Liferay. We were mentioned during presentations by Sun and Accenture, and I had the opportunity to speak with several service integrators who are working on projects in Europe that use Liferay. The highlight for me occurred during a presentation by Accenture where they presented an impressive case study on how they used Liferay coupled with Alfresco for T-Mobile Czech Republic (http://www.t-mobile.cz).

Item 2 was fun to talk about as well. HanseMerkur has been a great supporter of Liferay, and it is always great to talk about success stories. I delved into their original decision-making process for choosing Liferay back in the 4.2 days, spoke to their architecture and how their needs have changed over time. Thankfully, Liferay has matured, and many of the process workarounds that HanseMerkur needed to employ are being solved by things such as Staging and Remote Publishing.

Finally, I spoke to the two predominate business models for commercial open source -- Professional Services-based and Support and Subscription-based. With the introduction of Liferay's Enterprise Edition in 2008, Liferay presented a great opportunity for discussing the benefits of both models. The audience, which consisted of business leaders as well as developers, were keenly interested in how our Enterprise Edition compares to our Community Edition. There are cases to be made for both models, and frankly, I'm a big proponent of the way that Liferay does business.

So, I'd like to thank Accenture for inviting Liferay to present at their conference, and I certainly hope that we get invited back next year. I always love spending time in Europe, and being surrounded by people who are engaged in open source always leaves me feeling empowered.

With all of that said, what's a trip report without some photos?

Amsterdam is beautiful at night -- particularly during the holiday season!

Being from Ohio, I'm used to wide-open spaces. The city of Amsterdam doesn't offer much of that.

The conference was held at the Amsterdam AJAX arena -- home to Amsterdam's AJAX football club.

The AJAX Arena has an amazing sliding roof and is magnificent.

Accenture put on a great show with great presentations, a wonderful vendor showcase and spectacular Dutch food!

After the end of a long day, I hopped the train back to Amsterdam Central Station for one last night in Amsterdam.

Where I spent time at my new favorite bar, Gollem. They serve a ridiculous number of beers -- most of which I have never heard of. It has a cozy, authentically Dutch atmosphere, and is a must for anyone who visits Amsterdam.

Infectious Enthusiasm

2009-09-18T12:09:06Z

Earlier this week, I did a demonstration of Liferay for a potential customer. I think it went well, and for the most part, I was able to show them all of the capabilities of the product in which they were interested. I showed them how good we are with things like private communities, user management, integration, permissions, themes and the dragging/dropping of portlets. As a long time user of Liferay, I know this stuff pretty well, and I think my knowledge came through in the demo.

Walking out of the demo, I asked my co-worker, Meesa, for feedback. Her only criticism was that I should have been more excited during the presentation. I had plenty of time to think about this on the flight home. I really love Liferay. In my opinion, it is a game-changing product with potential to do immeasurable good for customers, open source software and technology as a whole. As a community member, I pushed to make the product better, and I tried to spread the word about Liferay as much as possible. This enthusiasm for the product and the company a major contributing factor to why I get to work at what is the closest thing to a dream job that I can imagine.

One of the contributing factors to Liferay's success is the enthusiasm of the employees. If you ever visit the office, you feel it in the air. The development team believes in what they are building and are excited to be doing it. The leaders know that Liferay is the best product and are making strategic decisions to make it even better. Marketing and Sales aren't trying to sell the product as much as we are trying to let you know that it really is the best thing out there.

So, why didn't my enthusiasm come across during the demo? I'm not sure. Maybe I didn't want to seem disingenuous. Maybe I didn't want the audience to feel like they were being "sold to." Maybe I thought that by simply showing the really cool features of Liferay that they would get it. Regardless, I need to do a better job of showing the real enthusiasm that I have for what we do.

It's funny how timely information can cross your desk. I came across this article on TechCrunch which talks about why enthusiasm for your product is so important. Steve Jobs is the master of this (see attached). Steve Jobs is genuinely passionate about what Apple is doing, and that passion translates to Apple's employees and customers. You feel it, see it and know it. Entire subindustries are built on this passion (see MacWorld, MacRumors, OSXDaily). The Apple Fanboy phenomenon wouldn't exist if Apple didn't genuinely believe in what it was doing and subsequently communicate that to their customers.

The lesson from all of this? I'm going to start expressing how I really feel when I do demonstrations. When I show someone how you can drag and drop portlets on a page, I will use the phrase "really cool." When I show how we handle communities and virtual hosting and permissions and on and on and on, I will use the words "great", "amazing" and "beautiful."

Why? Because it is. And people need to know it.

Hi, My Name Is...

2009-09-10T18:34:29Z

People who have been knocking around the community over the years probably know me, but I wanted to use my first blog post to introduce myself. My name is Josh Asbury, and I am the new Sales and Account Manager for Liferay. I have been an active community member for years, and I was given the opportunity to join Liferay, Inc. back in August. Needless to say, I jumped at the chance to work for a company who I have admired and, through the community, been a part of for so long.

My primary role will be to help future with their sales needs while increasing our ability to give our existing customers first class treatment. As a long time user of the Community Edition of Liferay, I think that I will be able to lend a unique approach to our sales process in a Hair Club for Men kind of a way...not only am I a representative of Liferay -- I was also a user!

My intent with this blog won't be to dig too deeply into the technical side of Liferay -- there are already too many amazing people who work here that can do that. I will use this area to discuss business-y topics. Certainly, if something involves Liferay, I'll talk about it. Other areas that I like to knock around from a blogging perspective are technology trends, enterprise open source, web marketing ideas, etc. So, the nature of my blog will be a bit random, but I don't necessarily think that's a bad thing.

Regardless, if you have any needs or questions from a sales perspective, please don't hesitate to drop me a line at joshua.asbury@liferay.com or ping me on my profile here at Liferay.