I have a Liferay 6.1.0ga1 Portal that requires email confirmation from new registered users.
Following my feedback from the Portal users, and testing with misc Email Providers I've noticed that:
- Users that use a gmail account for their account, have no problem at all
- Hotmail users will receive the 'welcome to our portal' and 'Email confirmation' emails, directly into their junk folder
- Yahoo users are receiving most of the sent emails (welcome email, reset pasword, etc) normally, but the email confirmation is never received, and cannot be found even in their Spam Folder. The same happens for every request for a new confirmation mail. In a certain case, the Confirmation email arrived a few hours later, but I cannot really reproduce this scenario.
This is becoming a blocker issue because yahoo users can't register to the portal.
Could it be that certain email providers are using a strict policy, are blocking the Confirmation Email, because it includes an activation email? I've thought of some solutions like
- Creating a register Hook that informs the new users that they could set their account to accept mails from my Portal
- Creating a hook that will use another Email Template for email confirmation, e.g including the confirmation Token and excluding the activation url
Can anyone provide some ideas on what is causing this behavior, and how could I make sure that all users can receive their confirmation emails ?
