We’re honored to be recognised yet again as Leaders in the 2020 Gartner Magic Quadrant for Digital Experience Platforms. This record-breaking inclusion makes Liferay the only 10-time Leader since the report’s inception as the Magic Quadrant for Horizontal Portals and after its shift to Magic Quadrant for Digital Experience Platforms in 2017.
Gartner defines a digital experience platform (DXP) as “an integrated and cohesive piece of technology designed to enable the composition, management, delivery, and optimisation of contextualised digital experiences across multiexperience customer journeys.
A DXP can provide optimal digital experiences to a variety of customers, including consumers, partners, employees, citizens, and students. This technology can thrive in the digital business ecosystem via API-based integrations with adjacent technologies. DXPs are applicable to business-to-consumer (B2C), business-to-business (B2B), and business-to-employee (B2E) use cases.”
The Only 10-Time Leader
Despite drastic advancements in technology and changing customer expectations in the last decade, Liferay has not only met the standards put forth by Gartner for Ability to Execute and Completeness of Vision —but also has been the only vendor to be recognised as a Leader in the MQ for Horizontal Portals and has held this position ever since, even after the report was renamed MQ for DXPs.
“We are beyond excited to be selected as a Leader in the 2020 Gartner Magic Quadrant for Digital Experience Platforms, especially as this marks our tenth appearance as a Leader,” said Ed Chung, Vice President of Global Product Management at Liferay. “Organisations are increasingly looking for future-proof platforms on which to build a variety of digital solutions. We believe Liferay DXP provides the key foundational pieces needed to make complex experiences convenient, anticipate user needs, improve experiences over time, and continuously win the loyalty of target audiences.”
We believe Gartner has recognized Liferay as a Leader on account of two key distinctions: our extensibility and open source heritage.
Extensibility and Interoperability
Interoperability is at the core of what Liferay does, due to our deep technical roots as a portal-heritage vendor. We believe that our strong capabilities of extensibility and application integration will appeal to IT buyers. We believe that this acknowledgement in the report highlights our commitment to empowering customers to leverage whichever tools they prefer and offering APIs and connectors to support their choice.
Open Source Heritage
Additionally, we believe that Gartner sees Liferay’s open-source heritage as a key strength. Our customers are able to benefit from the active open-source community, which continuously contributes to the codebase and encourages the use of the open-source version. As one of the few open-source vendors in the MQ for DXPs, Liferay is able to collaborate with and benefit from a global developer community of over 200,000 members. Additionally, customers are able to gain from visibility into the Liferay codebase, making it easier to integrate with other systems, cost savings, and freedom from vendor lock-in.
One Platform, Endless Solutions
We believe that Gartner has positioned Liferay as a Leader due to our key areas of strength—architecture, agility, platform design security, and flexibility. Organisations operating on Liferay can do so with confidence knowing that this solution has been analyzed and tested by a leading technology analyst firm and for the past decade has been recognized for its ability to build and deploy intranets, websites, customer and partner portals, as well as a range of other digital solutions efficiently.
Business and IT leaders who are in charge of leading digital experience initiatives should download the latest MQ to evaluate the different vendors’ Strengths and Cautions to consider which would align best to their unique business goals.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.