Customer Experience

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Products and Technology

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Liferay Commerce

Personalized Product Recommendations in Liferay Commerce

Learn how to leverage product recommendations on Liferay Commerce
IT Strategy

The Security Pillars Cloud Providers Must Support

Digital Strategy

Connecting Your Business Ecosystem with Liferay DXP

Bring together employees, partners, customers and other parties on Liferay
User Experience

How Agencies Can Enable Citizen Self-Service

Learn how governments can help citizens help themselves

Blogs from Around the World

Liferay Commerce

Introducing Liferay Commerce 2.0: Transform the Way You Sell for B2B

See the newest features in Liferay Commerce 2.0
Digital Strategy

A Guide to Headless CMS

Learn the difference between a traditional and headless CMS
Liferay DXP

Introducing Liferay DXP 7.2: Content, Personalization and Headless

The latest version of Liferay DXP is here
Digital Strategy

Why the Insurance Industry Needs Omnichannel

Attract and retain digital-savvy consumers
Liferay DXP Cloud

Enhancing DevOps Culture with Liferay DXP Cloud

DevOps culture reimagined with Liferay DXP Cloud
Intranets

Conquering Three Common Intranet Search Challenges with Liferay DXP

See how you can cut down 20% of search time with Liferay DXP
Liferay DXP Cloud

Liferay DXP Cloud: Breaking the Barriers of Time and Project Constraints

How operating on the cloud can optimize your digital experience platform
Customer Portals

15 Awesome Customer Portal Examples

Learn how different portals deliver tailored customer experiences
Intranets

The Benefits of Liferay for Digital Workplace Development

Essential digital workplace features on Liferay DXP
Digital Strategy

Pros and Cons of B2B E-Commerce

Discover the pros and cons of starting a B2B e-commerce channel
Liferay Commerce

Introducing Liferay Commerce 1.1: Unified Commerce on a Single, Comprehensive Platform

Liferay Commerce 1.1 offers faster implementation for B2B sellers
IT Strategy

Why Your Business Needs to Move to the Cloud

Comparing on-premise and cloud deployment
Data Integration

6 Useful Data Analysis Techniques for Enterprises

Turn your data into profit
Digital Strategy

Best Practices for Managing a Single Content Repository

These best practices will help optimize your single content repository
IT Strategy

What Enterprises Today Need to Know About the Power of Portals and Open Source Development

Dave Pierovich from Perficient on how to use portals for your business
Digital Transformation

Three Successful Digital Transformation Lessons from Britam

Gather insight from Britam's digital transformation strategy
Intranets

Leveraging Liferay DXP for Personalization in Intranets

Learn how to build a personalized intranet experience with Liferay DXP
Digital Transformation

Why Digital Leaders Should Care About AI in Learning

Learn how AI will impact how we work and learn
Digital Strategy

Creating a Culture of Listening — How Genworth Bridges the Gap Between Business and IT

Andrea Chase on how to improve communication and find real value
IT Strategy

How to Choose a B2B E-Commerce Solution for Your Business

Learn the top four features your B2B e-commerce solution must have.
IT Strategy

Insights From One of Liferay’s Top Contributors — Andrew Jardine Talks Open Source and the Value of a Strong Community

Liferay’s top contributor on the value of a strong open source community
IT Strategy

Six Elements of Great Customer Web Portal Software

See what functions make for a great customer web portal software.
User Experience

Three Communication Challenges Your Intranet Can Solve

Knock down obstacles in communication across departments
Digital Strategy

Top Three Takeaways from Liferay Symposium North America 2018

See what you missed at LSNA 2018
Customer Experience

Winning CX With a 4-D Customer Experience Strategy

Transform customer engagement with a 4-D strategy
Web Development

Live from LSNA: Redesigning the Liferay Mobile Events App

Learn how Liferay redesigned its mobile app by improving collaboration
Data Integration

Live from LSNA: The What and Why of Customer Data Platforms

See how Liferay enables companies to unify customer journey data
Digital Transformation

Live from LSNA: Transforming Autonomous Vehicle Production with Data Analytics

Aptiv is transforming manufacturing with its new intelligence portal
Liferay DXP

Live from LSNA: What’s Coming for Web Experience Management in Liferay DXP

Liferay has big plans for creating web experiences in DXP.
User Experience

Live from LSNA: How Dropbox Ensures Success for Its Partner Portal

Dropbox partnered with Rivet Logic to transform its global partner network
User Experience

Live from LSNA: Optimizing Business Processes With Form-Based Applications

See why forms are one of the most valuable channels for customer engagement
Customer Experience

Live from LSNA: Artificial Intelligence and Effective Learning in Industry 4.0

Transform your productivity with AI-powered learning.
Digital Transformation

Live from LSNA: Facilitating Innovation and the Next Step for IT Leaders

Liferay CEO Bryan Cheung discusses what IT leaders must do to succeed
Digital Marketing

Content, Strategy, Marketing, Conversion: How Does It All Fit Together?

An integrated approach to content, marketing and conversion
IT Strategy

The Future of Java and How It Affects Liferay

Java and Liferay developers can still use Java and the JDK freely.
IT Strategy

How JDK11 Affects Liferay Users

Learn what the changes in JDK11 really mean for Liferay users.
User Experience

Five Powerful Ways to Improve Intranet User Experience Design

Learn how to create a customized intranet with limited time and resources.
Customer Experience

How Getting Personalization Right Improves Customer Experience

Learn tips on improving personalization and creating
Intranets

6 Must-See Features for Building an Intranet with Liferay DXP 7.1

See six great features for building intranets with Liferay DXP 7.1
IT Strategy

The Importance of Connecting Content and Commerce

How connecting online content and digital commerce can boost your business
Customer Experience

The Benefits of Mapping Experiences to Known Users

The benefits of creating known users, possible with Liferay Analytics Cloud
Liferay DXP

What Portal Features are Available in Liferay DXP 7.1?

See how great web portals can be built with Liferay DXP 7.1's features
Websites

A Guide to Building Great Websites with Liferay DXP 7.1

Learn what new & updated features in Liferay DXP 7.1 create great websites
Digital Transformation

What Does the Fourth Industrial Revolution Mean for Me?

How the Fourth Industrial Revolution will impact future workforce
Liferay DXP

See the Newest Features in Liferay DXP 7.1

Find out what new and updated features are available in Liferay DXP 7.1
Customer Experience

What is Your Customer Experience Ecosystem?

Learn the four elements of customer experience ecosystems and their effects
Customer Experience

Customer Success is the Key to Digital Transformation

Make Customer Success a cornerstone of your go-to-market plan.
Digital Transformation

How Does Digital Transformation Counteract Slowdown in the Insurance Industry?

How digital transformation empowers insurance companies in an era of change
Digital Marketing

Four Major Mistakes in Predictive Marketing (and How to Avoid Them)

How to avoid the biggest mistakes affecting predictive marketing today
Digital Transformation

Understanding the Elements of Digital Experience Platforms

Three elements that compose digital experience platforms and their benefits
Digital Transformation

16 Awesome Web Portal Examples (2018 Update)

See 16 great portal examples in banking, healthcare, government and more
IT Strategy

Diagnosing and Correcting Your Common SEO Problems

Discover the technical and content issues affecting your website's SEO
User Experience

Why Great B2B Customer Experiences are More Important Than Ever

What makes a great B2B user experience and why is it so important today?
Customer Experience

How to Measure Customer Experiences

Learn how to measure customer experiences and improve your company's CX
Operational Excellence

Maximizing the Value of Design

How to streamline your design process & improve digital business strategies
IT Strategy

Five IT Management Issues Solved with Digital Experience Platforms

How a DXP can effectively solve a company's common IT management issues
Digital Marketing

Single Customer View Demystified

Learn insights into creating single customer view for your data analysis
Liferay DXP

Creating Consistent User Experiences with Liferay Adaptive Media

Learn how Liferay Adaptive Media can help create optimal online experiences
Customer Experience

Six Customer Experience Trends to Expect in 2018

These six customer experience trends will shape business in 2018
Digital Transformation

The Six Advantages of Portal-Heritage Digital Experience Platforms

Learn the unique advantages of portal-heritage DXPs for businesses
Data Integration

What You Need to Know About GDPR

Learn the cost, principles & practice of General Data Protection Regulation
Operational Excellence

Seven Changes in Digital Business Coming in 2018

Learn seven digital business trends in 2018 to prepare for in your company
Liferay DXP

How Liferay Unified Business Teams and Customer Experiences

How Liferay Dossiera coordinated teams for better customer experiences
User Experience

Four Ways Design Builds Customer Trust

How website design affects customer trust and future audience relationships
Liferay DXP

How Digital Leaders Use Liferay: Seven Popular Use Cases

A look at 7 diverse real-world use cases of Liferay DXP across industries
Data Integration

Personalization vs SEO: Common Pitfalls of Creating Personalized Experiences

How to strengthen your site's personalization and search engine rankings
Digital Transformation

Three Ways to Encourage Employee Buy-In for Digital Transformation

How to get internal company buy-in for a digital transformation strategy
Customer Experience

Four Ways to Encourage Customer Trust in Your Company

Find out how to build trust and improve customer relationships online
Data Integration

How to Prepare for the Future of Machine-Driven Search

Learn how intelligent information discovery will affect future SEO efforts
User Experience

How to Find Your Customer Journey’s Moments of Truth

Four ways to discover and moments of truth that define customer journeys
User Experience

What are the Five Moments of Truth in Marketing?

Learn about the moments of truth that impact your customer journeys.
Digital Transformation

A Behind the Scenes Look at One Company's Digital Transformation

See how Britam overcame one of the most common barriers to transformation
Operational Excellence

Six Blind Spots in Your Marketing Analytics

Learn about the six problems that may be limiting your analytics strategies
Digital Transformation

Liferay Symposium North America 2017 - Day Two Live Blog

Keep up with everything happening at LSNA 2017 Day Two in our live blog
Digital Transformation

Liferay Symposium North America 2017 - Day One Live Blog

Live updates on day one of Liferay Symposium North America 2017
Customer Experience

Why Your Customer Journey Map Doesn't Match Reality

Learn the causes of common customer journey map problems & their solutions.
Customer Experience

Why Your Business Can No Longer Ignore Digital Customer Experience

Digital customer experience is a necessary part of every business strategy.
Operational Excellence

Four Starting Points in Breaking Down Company Silo Walls

Begin breaking down company silo walls with these four starting points
Digital Transformation

Three Characteristics of Digital Experience Platforms, According to the 2017 Forrester Wave for DXPs

Liferay is one of 14 significant vendors in the 2017 Forrester Wave for DXP
Customer Experience

What is the True Value of Customer Retention?

Understand the value, ROI and long-term effects of customer retention
Customer Experience

4 Areas of IoT Integration Friction Every Retailer Must Address

Avoid these 4 Internet of Things complications for your retail environment
Digital Transformation

5 Signs You Are Off Track in Your Digital Transformation

Watch out for these signs that your digital transformation is off track.
Operational Excellence

7 Examples of Great Mobile Workforce Apps

Find inspiration for your own mobile workforce app in these great examples.
Operational Excellence

The Pros and Cons of Building a Hybrid App

What are the advantages and disadvantages of hybrid apps for your business?
IT Strategy

How to Estimate the Long-Term Cost of Mobile App Development

Determine the long-term cost of your app based on these 5 factors.
Data Integration

8 Best Practices for Your Omnichannel Strategy

What you can do to make the most of your company's omnichannel strategy.
Customer Experience

10 Ways to Increase User Adoption for Your Mobile Portal

How to increase portal user adoption through design, testing and strategy.
Operational Excellence

How Can Your Brand Responsibly Embrace Fast Fashion?

How digital transformation can enable responsible fast fashion capabilities
Digital Transformation

The Retail Bubble - How to Compete in an Era of Change

Modern digital tactics to address the effects of the retail bubble bursting
IT Strategy

Calculating the ROI of Web Content Management

Before you choose a new WCM, learn a better way to measure the ROI.
IT Strategy

Why Audience Targeting Depends on Microsegmenting

Microsegments help businesses deliver content to the appropriate audience.
Content Strategy

Is ECM Really Dead?

The rise of Content Services doesn't change the importance of ECM strategy.
IT Strategy

Ten Things to Consider Before Choosing an Open Source CMS

How to find a reliable open source CMS for the enterprise.
User Experience

Enterprise Website Design: 7 Elements to Master

Discover key elements for designing a successful website for your business.