8 JuLY 2020 | Africa & Middle East

Liferay Digital
Solutions Forum 2020 

Under the motto: “Beyond 2020: Shaping the Present, Deciding the Future”, Liferay aimed at bringing people together to learn and exchange with thought leaders from across the globe: 100% Digital and Live from the Liferay Studio.
One Day
100% Digital
100% Live
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About the event 
  • Digital Trends, Customer Experience, Neuromarketing, B2B Commerce, Analytics, Machine Learning
  • 400 Attendees, 5 Sponsors, 8 Hours of Live-Stream, 6 Cameras, 23 Crew-Members
  • 12 Thought Leader Talks, 19 Speakers and Moderators, 1 Culinary Experience

LDSF Recap video

This was the first ever, virtual Liferay Digital Solutions Forum for Africa and the Middle East. Our agenda consistend of several keynotes, panel discussions and Q&A with presenters from MEA as well as inspirational talks from experts in Europe and the Americas. And all this hosted Live from our professional Liferay Studio.  

We would like to say a big Thank You to all our Sponsors who have made this event possible, in particular our Diamond Sponsors DPS Kuwait and Tinext. It's been a true pleasure to partner with you.

Impressions

Have a look behind the scenes of the Liferay Digital Solutions Forum for Middle East & Africa 2020. Behind every great event is a great team! Many thanks to all speakers and colleagues who supported us with passion and heart!

You can find additional impressions of the event in the LDSF photo album on our Facebook page.

View the presentations of LDSF MEA 2020 

Did you miss a talk? No problem! Here you will find all 12 keynotes as well as the culinary experience in chronological order. We also included our LDSF Team video and the case studies  shown during the breaks.

Finding Opportunities Amid an Unpredictable Situation; A Macro View

MOUSSALAM DALATI, GENERAL MANAGER LIFERAY MIDDLE EAST
As companies are facing many challenges during this pandemic, some will emerge in a better position as they have managed to adapt and find new opportunities.

Strategic Thinking Method for Innovation and Risk Mitigation

ANDERS SÖRMAN-NILSSON, GLOBAL FUTURIST AND INNOVATION STRATEGIST, THINQUE
Anders Sörman-Nilsson is a global futurist and innovation strategist who helps leaders decode trends, decipher what’s next and turn provocative questions into proactive strategies. With the current panic amplifying the pandemic, it is time for us to pause, think and come together to discuss, find solutions, and plan for the changes ahead for both this viral disruption and the beyond tomorrow trends that are also emergent.

Liferay: A Distinct Partner In Your Digital Journey

BRYAN CHEUNG, CO-FOUNDER & CEO, LIFERAY
In his Keynote Bryan Cheung, Founder and CEO of Liferay, takes us on a digital journey into the next decade. His session will focus on how customer centricity will be a key factor for the future success of businesses. He will also address digital trends and challenges companies will be facing beyond 2020.

A Pragmatic Approach to the New Digital Normal

Dr. JAMSHAID ASHRAF, CHIEF TECHNOLOGY OFFICER & ZEESHAN AHMAD, DIRECTOR SERVICE DELIVERY, DPS KUWAIT
Customers are demanding the convenience to access products and services anytime from anywhere using any device of their choice. Such expectations mandate businesses to undergo a rapid digital transformation to provide an enhanced digital experience.

In this session, Diamond Sponsor and Liferay Platinum Partner DPS Kuwait, will share their experience of implementing the Liferay DXP platform for different clients and use cases.

Beyond 2020: Defining and Executing your Cloud Strategy (Part 1)

FAISAL YASIN, AZURE CLOUD LEAD UAE, MICROSOFT
Would you like to focus on delivering more business value for your company? Liferay and Microsoft Azure are working together to reduce the complexity of your DXP and Cloud solutions. In order to optimize time-to-market and evolve faster, enterprise cloud services simplify the deployment, management and evolution of those digital solutions. Join Faisal Yasin from Microsoft Azure to get pro tips on how to best execute your Cloud strategy and boost your productivity through your digital transformation journey.

 

Beyond 2020: Defining and Executing your Cloud Strategy (Part 2)

IBAI RUIZ, DXP CLOUD SOLUTION ARCHITECT EMEA, LIFERAY
Would you like to focus on delivering more business value for your company? Liferay and Microsoft Azure are working together to reduce the complexity of your DXP and Cloud solutions. In order to optimize time-to-market and evolve faster, enterprise cloud services simplify the deployment, management and evolution of those digital solutions. Join Ibai Ruiz from Liferay to get pro tips on how to best execute your Cloud strategy and boost your productivity through your digital transformation journey.

The Lion King, the Bulls and the Phoenix: harnessing unexpected disruption for an impactful future

NDAGI JOB GOSHI, GENERAL MANAGER, LIFERAY AFRICA
We live in a unique season. Regardless of our geographical address, all of us have had our plans for 2020 disrupted. And yet, the question before us is how do we frankly assess our current realities, leverage wisdom from historical patterns and trends, and position ourselves for an impactful future? We invite you to join us as we address this global question through an African lens.

Neuro-CX Shaping Customer Relationships Intelligently and Digitally

GESA LISCHKA, NEUROMARKETING STRATEGY EXPERT & FOUNDER OF KOCHSTRASSE
Gesa Lischka is an internationally renowned expert in neuromarketing. The topic of brain research has now fully arrived in marketing and there are numerous exciting and cost-effective methods to penetrate deeper into the unconscious of the customer. In her thought-leader lecture, Gesa will explain how purchasing behaviors work and what role the customer's subconscious plays in a purchase decision.

Panel Discussion: Personalized CX for Digital Customers, How to Elevate your Business

NEIL ADAMSON, CIO, VITALITY GROUP INT. & SIDDHAARTH IYER, HEAD OF DIGITAL, AXA GULF
International Data Corporation (IDC) estimates that IT spending in the insurance sector will rise globally at a CAGR of 5.1% to 2022, reaching a market size of $126 billion. In order to recoup this investment, providing an excellent and personalized experience to new digital customers is a must nowadays for any insurer. In fact, 60% of insurers surveyed said that attracting and retaining customers are their top priorities as they seek to build loyalty and long-term relationships. Join this panel discussion to learn how to transform organizations to true digital insurance businesses.

B2B E-commerce - From “A New Trend” to “A New World”

FRANCESCO MELINA, DEPUTY GM, TINEXT MIDDLE EAST
E-commerce before COVID-19 demonstrated a constant yearly market value increase worldwide. In the current COVID-19 world, many B2C companies are faced with a massive increase in online sales, while B2B companies registered a substantial boost in visits but, at the same time, a sizeable decrease in sales. As a reaction, B2B companies quickly began to explore e-commerce solutions to adapt to this new reality…
… but the current reality is more challenging: yesterday’s distribution is a blocker, the historical data became useless, even “our” customers are no longer who we thought they were: it is a new World.

How to Find Success With B2B Digital Commerce

CHRISTINE REYES, PRODUCT MARKETING MANAGER, LIFERAY
One of the biggest challenges for B2B sellers is the need to move away from manual processes to digital, self service purchasing. However, there are many obstacles that companies face during such a transformation that cause digital commerce initiatives to stall. In his talk, Bernard will explain how companies can overcome challenges and take the next step in their digital transformation.

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Improving Customer Experience with Machine Learning & Analytics

KRIS PATEFIELD, SENIOR SALES ENGINEER, LIFERAY
Machine learning has been a buzzword in the digital experience space for some time now, but is often seen as the domain of the technical. In his talk, Kris will demystify machine learning and demonstrate best practices for using analytics, machine learning and behavioural segmentation to improve customer experience.
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In the Shadow of Digital Era: Stop Managing Your Time, Start Managing Your Focus

Hiba Shabrouq, Product Marketing Expert
We are all looking to improve our productivity, and that is no longer done by time management, it is done by attention and focus management. Attention management is the most reliable path to productivity in the 21st century. In this presentation, Hiba Shabrouq will discuss the importance of attention management, attention management tools and why productivity is 500% higher while being in “flow”.
Send an email to [email protected] to receive the link to this presentation.

Culinary Journey with Food Creative Director Felix Metzger

FELIX METZGER, FOOD CREATIVE DIRECTOR, BERLIN CUISINE
At the end of the day we took our attendees on a Culinary Journey with Food Creative Director Felix Metzger live from our Liferay Kitchen Studio. We created together a tasty Watermelon Salad and a Home Made Lemonade.

Vodafone Business: Customer-Centric Digital Transformation with Liferay

Vodafone Group Plc is a multinational telecommunications company headquartered in London, UK with revenues of over €43 billion (2019). Its Vodafone Business division provides telecommunications and IT services to corporate clients in 150 countries and accounts for 30% of Vodafone group revenues.
We spoke to Innocenzo Proccopio, Head of Digital Channels at Vodafone Business to find out more about Vodafone's digital transformation goals and how they're using Liferay to go to market quicker, remove complexity, reduce time to develop and scale faster.

How Warba Bank is delivering exceptional experiences to its clients in Kuwait

In 2017 Warba Bank decided it was time to rethink their business strategy. Their aim was to become a digitally enabled retail business. Despite being the most recent commercial bank to enter the financial industry in Kuwait,  Liferay empowered them to accomplish their business goals and serve their customers in a convenient way with optimized user experience. Warba Bank now provides a unified customer experience to all of their stakeholders and is able to engage with users through interactive apps and relevant targeted content.

Britam: A visionary for Digital Transformation

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Liferay helped Britam to build a comprehensive platform for their customers, employees and financial advisers.  In a few words, "Liferay [has been] a strategic fit to our overall strategic digital transformation.“

The Team Behind the Scenes

A big Team have made this first Liferay Digital Solutions Forum possible. Get to know the people behind the scenes. Many thanks who supported us with passion and heart!

Liferay Digital Solutions Forum 2020 – The Full Day Replay

Watch the whole day in replay together with the full moderation and the live Q&A with all speakers. Enjoy watching!

About Liferay

Whatever your challenge is, Liferay can help. Liferay’s software enables you to build all your solutions on one platform. Companies that want to create differentiation and competitive advantage turn to Liferay to build better experiences that serve their customers, employees, and partners.
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Diamond Sponsors
Virtual Sponsors