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Document · By Abigail Pettit On Feb 19, 2025 7:48 AM

Transforming Higher Education How 3 Institutions Revolutionised the Student Experience with a Digital Experience Platform liferay.com | 2 Introduction In this ebook, we discuss how...

Document · By Emily Liu On Nov 27, 2024 2:14 PM

1 Update Content Quickly and Prioritize Improvements with a Customer Portal A customer portal is only as useful as the information it provides. While customers may default to visiting the...

Document · By Emily Liu On Nov 27, 2024 2:10 PM

1 Streamline Access to Tools and Information with a Unified Customer Portal Your customers expect to have a unified experience when they interact with your business, but delivering unified...

Document · By Emily Liu On Nov 27, 2024 2:07 PM

1 Make it Easy for Customers to Find Answers on Their Own with a Customer Portal If customers are able to find answers to their questions easily and quickly, then this not only makes for a...

Document · By Emily Liu On Nov 27, 2024 2:05 PM

1 Provide Your Customers with the Self-Service Options They Need Using a Customer Portal Customers prefer to use self-service whenever possible and this is now a non-negotiable preference for...

Document · By Emily Liu On Nov 27, 2024 1:56 PM

1 Onboard Customers Faster with a Customer Portal The sooner your customers can start using and seeing success with your product or service, the more likely they are to adopt it into their...

Document · By Christoph Ebert On Nov 27, 2024 5:52 AM

Tackling Tech Tension: 5 Ways to Improve Total Experience liferay.com | 2 Tackling Tech Tension: 5 Ways to Improve Total Experience (TX) A strong total experience (TX)—which integrates...

Document · By Christoph Ebert On Nov 14, 2024 1:26 AM

1 Enhance Efficiency with a Customer Self-Service Portal Solving Key Customer Experience Challenges with Liferay 1 Your team spends valuable time and resources addressing routine customer...

Document · By Christoph Ebert On Nov 8, 2024 2:34 AM

1 Unifying Digital Experiences in the Education Sector with Liferay DXP 1 User journey changes. Hybrid learning increases the pressure for better online student experiences. Map a modern...

Document · By Abigail Pettit On Oct 29, 2024 7:50 AM

3 Hurdles to Overcome If You Want to Modernize Digital Experiences in Education liferay.com | 2 The Challenges of Providing High-Quality Digital Experiences in Education In a sector...

Document · By Abigail Pettit On Oct 17, 2024 1:18 PM

1 Digital Transformation in Transport and Logistics with Liferay DXP 1 Lack of insight at key junctures of order, supply, and transport management Get end-to-end visibility from purchase...

Document · By Christoph Ebert On Oct 10, 2024 8:58 AM

Spotlight on Artificial Intelligence The AI Advantage: Empowering Your Business with Liferay DXP 1 Digital technology is the backbone of the corporate world. If your business wants to remain...

Document · By Abigail Pettit On Sep 26, 2024 5:57 AM

1 Key Issues and How Liferay Addresses Them Rising customer expectations for digital experiences Enable customers with self-service to offer more targeted attention Rapid market evolution,...

Document · By Christoph Ebert On Sep 26, 2024 4:20 AM

1 Key Challenges for the Telco Industry Key Issues and How Liferay Addresses Them Outdated systems and data silos limit the omnichannel experience Integrate legacy tech and tools to ...

Document · By Abigail Pettit On Sep 24, 2024 8:10 AM

1 Create Personalized, Scalable, and Secure Digital Experiences for Patients, Providers, and Employees Expand your digital healthcare services, optimize operations, and improve patient and...

Document · By Abigail Pettit On Jul 22, 2024 11:02 AM

Industry Key Issues and How Liferay Addresses Them 1 Outdated systems and data silos limit the om- nichannel experience Integrate legacy tech and tools to orchestrate a unified digital...

Document · By Christoph Ebert On Jul 3, 2024 6:15 AM

Key Challenges for the Public Sector Industry Key Issues and How Liferay Addresses Them 1 Operational inefficiencies due to data and application silos Integrate with legacy tech and...

Document · By Christoph Ebert On Apr 29, 2024 9:10 AM

Liferay PaaS Performance Benchmark Study of Liferay DXP 7.4 on Liferay PaaS Table of Contents Executive Summary 1 Key Findings 1 Test Scenarios 2 Benchmark Configuration and Methodology 3 ...

Document · By Christoph Ebert On Apr 18, 2024 7:05 AM

1 Key Challenges for the Energy & Utilities Industry Industry Key Issues • Inefficient processes and lack of collaboration increase operational costs • Inconsistent and frustrating customer...

Document · By Taru Pöllänen On Apr 7, 2024 11:34 PM

Digitize, Automate, and Deploy Smarter Business Processes with a Customer Portal liferay.com | 2 Introduction If you want to provide excellent customer service and still thrive as a...

Document · By Taru Pöllänen On Apr 5, 2024 1:42 AM

1 Customer Portals with Liferay DXP: Supporting Capabilities and Features Providing Unified Customer Experiences Providing a unified experience is the foundation for excellent customer...

Document · By Christoph Ebert On Mar 28, 2024 10:43 AM

Build Digital Experiences, Your Way with Liferay DXP liferay.com | 2 Unparalleled Flexibility: Don’t Settle for Less Why should you compromise in one of the most critical areas of your...

Document · By Christoph Ebert On Mar 27, 2024 6:37 AM

1 Key Challenges for the Manufacturing Industry Industry Key Issues • Manual processes that hamper manufacturers’ speed and agility • Complex B2B Ordering: inefficient sales processes scare...

Document · By Christoph Ebert On Oct 17, 2023 6:27 AM

Client Portal Health Check for Financial Services How Efficient Is Your Solution? liferay.com 2 Considering the dynamic landscape of the financial services industry, it’s never a bad time to...

Document · By Anabel von Keitz On Jul 27, 2023 6:56 AM

Maximizing Efficiency: 6 Best Practices for Manufacturing Customer Portals 1 Introduction As a manufacturer, efficient processes and the right tools to support them have always been...

Document · By Jake Burrola On Jul 14, 2023 3:00 PM

Healthcare Digital Transformation & the Patient Journey February 2023 Trend Report | INTRODUCTION Liferay partnered with Canam Research to learn about the state of healthcare technology and...

Document · By Marta Dueñas González On Jun 21, 2023 3:32 AM

How 5 Leading Energy and Utilities Companies Are Revolutionizing Customer Engagement liferay.com | 2 What Can a Portal Do for Energy and Utilities Companies? As digital transformation...

Document · By Christoph Ebert On May 5, 2023 6:57 AM

8 Compelling Reasons for Offering a Customer Portal Digital Transformation in Manufacturing: liferay.com | 1 Meeting the Needs of Manufacturing Customers Manufacturing companies can often...

Document · By Anabel von Keitz On Mar 31, 2023 6:36 AM

5 Ways a Customer Portal Can Help Your Teams and Customers Be More Efficient liferay.com 2 If the last few years have taught us anything, it’s just how difficult life can be when you don’t...

Document · By Anabel von Keitz On Mar 30, 2023 7:28 AM

Strategies to Unify Customer Experience with a Customer Portal 3 1 Introduction Providing a unified experience that’s intuitive for customers is the foundation for excellent customer...

Document · By Anabel von Keitz On Mar 29, 2023 12:35 AM

Tactics to Improve Discoverability and Search in Customer Portals 3 1 Introduction Imagine trying to navigate through a company’s customer portal to find information on the service you’ve...

Document · By Anabel von Keitz On Mar 29, 2023 12:05 AM

Ways to Streamline the Customer Onboarding Process 5 1 Introduction One of the best ways to retain your customers is to invest in an effective onboarding process that gets them up to speed...

Document · By Anabel von Keitz On Mar 28, 2023 11:50 PM

Tactics to Keep Your Customer Portal Up-to-Date 3 1 Introduction User preferences have shifted drastically over time. In the past few years alone, customers have had to adjust to a global...

Document · By Anabel von Keitz On Feb 1, 2023 2:44 AM

Technologies to Protect Your Business from Economic Disruption in 2023 liferay.com 2 With supply chain disruptions, talent shortages, inflation, and other challenges on the rise, companies...

Document · By Emily Liu On Dec 15, 2022 12:44 PM

1 Liferay’s flexible DXP-as-a-Service offering allows you to create, launch, and optimize digital solutions with the agility and convenience of SaaS. Key Capabilities Save Time and ReSouRceS ...

Document · By Emily Liu On Oct 13, 2022 7:56 AM

How Liferay SaaS Increases Business Agility and Lowers TCO liferay.com | 2 Operating Your Business More Effectively With rising inflation costs and increasing customer expectations,...

Document · By Emily Liu On Oct 12, 2022 2:09 PM

Growing Your Digital Strategy with Client Extensions 1 What are Client Extensions? Liferay is continuously making improvements to make it easier for businesses to deliver excellent digital...

Document · By Anabel von Keitz On Oct 6, 2022 12:53 AM

77 Ways Wealth Managers Use Liferay to Transform Client Experiences liferay.com | 1 Meet New Client Expectations and Outpace the Competition As Baby Boomers consider retirement and Gen X,...

Document · By Anabel von Keitz On Jun 21, 2022 8:13 AM

77 Ways Commercial Banks Use Liferay to Transform Client Experiences liferay.com | 1 Increasing Client Retention with Better Digital Experiences Among industries, financial services has...

Document · By Emily Liu On Jun 13, 2022 10:29 AM

Reducing Cost Without Sacrificing Customer Experience liferay.com | 2 Introduction As customers become ever more demanding, the cost to deliver high-quality omnichannel interactions...

Document · By Pascal Brusset On Jun 7, 2022 10:44 AM

Building Trust in Middle Eastern Government Agencies Through Digital Transformation 1 Abstract The market for digital transformation across the Middle East and North Africa has rapidly...

Document · By Pascal Brusset On Jun 7, 2022 10:44 AM

Boosting Digital Transformation in Government in the Middle East 1 Abstract A citizen’s relationship with the government is evolving, driven by new self-service models that are...

Document · By Christoph Ebert On Jun 7, 2022 6:33 AM

The ROI of Customer Portals in Manufacturing A Look Behind the Numbers 1 The ROI of Customer Portals in Manufacturing – A Look Behind the Numbers Manufacturers have a huge array of...

Document · By Emily Liu On May 24, 2022 2:07 PM

What is a DXP? 1 What is a DXP? A digital experience platform (DXP) is enterprise software that provides the foundation for companies to deliver connected, contextualized digital experiences ...

Document · By Christoph Ebert On May 24, 2022 9:11 AM

5DRIVING PROFITABILITY IN MANUFACTURING: 5 Successful Customer Portals Built with liferay.com | 1 Only a third (31%) of manufacturers globally are sufficiently prepared for future...

Document · By Emily Liu On May 23, 2022 2:12 PM

3Ways to Reduce Customer Support Costs with Better Onboarding liferay.com | 1 In a survey conducted of over 1,500 B2B companies, the median spent on customer support was 11% of total...

Document · By Christoph Ebert On May 23, 2022 4:57 AM

7Ways Liferay Drives Aftersales Growth for Manufacturers liferay.com | 1 Focusing on Manufacturing Growth by Improving Aftersales Manufacturers are no strangers to change. But with the...

Document · By Emily Liu On May 20, 2022 12:49 PM

Liferay DXP: The Complete Platform for Tailored Solutions 1 Today’s Digital Experience Digital experiences play a primary role in creating differentiation, especially considering all the...

Document · By Emily Liu On May 17, 2022 11:27 AM

How to Use Personalization to Reduce Cost-to-Serve 1 According to a survey conducted of over 200 B2B sales and marketing professionals, more than half (54%) believe that it’s harder to get...

Document · By Anabel von Keitz On Apr 8, 2022 1:01 AM

Financial Services Excellence: Where to Start with Building a Successful Client Portal 1 Introduction Although today’s financial services customer is more discerning, demanding, and...

Document · By Emily Liu On Feb 28, 2022 5:35 PM

5Ways to Use Customer Engagement to Increase Profitability liferay.com | 2 How to Increase Long-Term Profitability B2B sellers are encountering numerous roadblocks in their efforts to ...

Document · By Emily Liu On Feb 24, 2022 11:08 AM

7 Must-Have Features in Your Customer Portal liferay.com | 1 The Need for Customer Portals As B2B journeys lengthen and grow even more complex, businesses need to serve and engage with ...

Document · By Emily Liu On Feb 24, 2022 11:00 AM

5Examples of Liferay DXP Customer Portals that Increased Revenue liferay.com | 1 Customer Service: Expense or Profit? When asked how to grow revenue, few businesses will immediately think...

Document · By Emily Liu On Feb 24, 2022 10:38 AM

How Liferay DXP Helps Businesses Increase Profitability liferay.com | 1 Using Liferay DXP to Engage with Customers In today’s market where competition comes from all sides, supply chains...

Document · By Emily Liu On Feb 22, 2022 9:09 AM

The President's Management Agenda and customer experience executive order have put a spotlight on the need to bring to government services equitable, accessible, trustworthy, and human centered...

Document · By Christoph Ebert On Feb 18, 2022 5:33 AM

5MANUFACTURING EXCELLENCE 5 Inspiring B2B Solutions Built with liferay.com | 1 By 2023, manufacturers will double digital revenue, compared to 2020. Spending on digital transformation...

Document · By Christoph Ebert On Jan 10, 2022 4:04 AM

Developing a Digital Customer Strategy for B2B Checklist and Step-by-Step Guide for Manufacturers 1 Your Path to a Comprehensive Digital Strategy Digital transformation is affecting B2B...

Web Content Article · By Lea Michel On Dec 7, 2021 7:54 AM

BC Pension BC Pension Logo.png Needing a More Digital Direction The BC Pension Corporation is one of the largest professional pension services providers in Canada, serving one in nine BC citizens...

Document · By Emily Liu On Sep 28, 2021 9:28 AM

3Ways to Avoid Scope Creep in Web Portal Projects liferay.com | 1 Failing Projects and Project Scope Creep What was the real reason for the downfall of the Empire’s Death Star? Was it...

Document · By Sylvina Luu On Sep 20, 2021 3:59 PM

The Future of Digital Experience in Manufacturing Key Trends & Opportunities 1 YOUR B2B DIGITAL PARTNER IQPC AUSTRALIA Executive Summary Australia’s manufacturing industry contributes around...