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Blogs Entry · By Anabel von Keitz On Sep 16, 2022 1:57 AM

Back in 2001, research by Bain & Company identified that a 5% increase in financial or banking customer retention can lead to a profit increase of more than 25%. The financial services landscape...

Blogs Entry · By Christoph Ebert On Sep 1, 2022 12:38 AM

The unprecedented global event of the COVID-19 pandemic has forced many enterprises across the globe to fast-track their digital transformation. CXOs and executives irrespective of industry...

Blogs Entry · By Christoph Ebert On Aug 29, 2022 4:57 AM

In today’s manufacturing industry, product alone often isn’t enough to stand out from the crowd anymore. Modern buyer behaviors are changing, with many preferring a B2C-like experience. It’s...

Blogs Entry · By Christoph Ebert On Aug 25, 2022 2:53 AM

Manufacturing is one of the most important industries in the global economy. Although manufacturers face challenges other companies may never have to imagine, their customers have many of the same...

Blogs Entry · By Emily Liu On Mar 21, 2019 6:46 AM

Note: This article was last updated September 2025. Key Takeaways Investing in a customer portal solution can help improve retention rates and increase profits. Customers should be able to use the...

Blogs Entry · By Emily Liu On Aug 16, 2022 11:06 AM

Note: This article was last updated Oct 2025. Key Takeaways: Platform as a Service (PaaS) is a cloud computing model to accelerate application development, by providing the tools and...

Blogs Entry · By Emily Liu On Jul 19, 2022 10:59 AM

At Liferay, we understand how resource-intensive it can be to create tailored digital solutions that fit your specific business needs, so we have been working on a way to reduce the time and cost...

Blogs Entry · By Christoph Ebert On Jul 5, 2022 6:47 AM

Every company in the manufacturing industry faces unique challenges, but one hurdle unites organizations of all shapes and sizes: unplanned downtime. In other fields, downtime is frustrating,...

Document · By Nicole Mak On Jul 1, 2022 12:52 PM

Liferay Digital Experience Platform Performance Benchmark Study of Liferay DXP 1 Table of Contents Executive Summary Key Findings Test Scenarios Benchmark Configuration and Methodology ...

Document · By Anabel von Keitz On Jun 21, 2022 8:13 AM

77 Ways Commercial Banks Use Liferay to Transform Client Experiences liferay.com | 1 Increasing Client Retention with Better Digital Experiences Among industries, financial services has...

Document · By Emily Liu On Jun 13, 2022 10:29 AM

Reducing Cost Without Sacrificing Customer Experience liferay.com | 2 Introduction As customers become ever more demanding, the cost to deliver high-quality omnichannel interactions...

Blogs Entry · By Emily Liu On May 26, 2022 3:57 PM

As user experience tops the priority lists for leaders across industries, many are turning to customer engagement portals to get the job done. But once you’ve decided it’s time to enhance the way...

Document · By Pascal Brusset On Jun 7, 2022 10:44 AM

Building Trust in Middle Eastern Government Agencies Through Digital Transformation 1 Abstract The market for digital transformation across the Middle East and North Africa has rapidly...

Document · By Pascal Brusset On Jun 7, 2022 10:44 AM

Boosting Digital Transformation in Government in the Middle East 1 Abstract A citizen’s relationship with the government is evolving, driven by new self-service models that are...

Document · By Christoph Ebert On Jun 7, 2022 6:33 AM

The ROI of Customer Portals in Manufacturing A Look Behind the Numbers 1 The ROI of Customer Portals in Manufacturing – A Look Behind the Numbers Manufacturers have a huge array of...

Blogs Entry · By Emily Liu On May 27, 2022 10:29 AM

The phrase “knowledge is power” often conjures images of students hard at work or inquisitive minds exploring an old library. However, knowledge has an equally important role to play in business,...

Blogs Entry · By Emily Liu On Jun 1, 2022 8:17 AM

How do a university student in South Africa, an old laptop in the Netherlands, and a technology partner in Italy come together? Through the Liferay Community. A Budding Young Developer Meets...

Blogs Entry · By Emily Liu On Jun 1, 2022 7:34 AM

Is customer experience also important in the public sector? Yes – for so many reasons. Here we'll give you an overview. Making Information Available For many companies, improving "customer...

Document · By Sylvina Luu On May 26, 2022 11:16 PM

Digital Insurance Solutions for Agents, Employees, and Policyholders liferay.com | 1 Introduction Insurance providers face many challenges today as competition and customer expectations...

Document · By Emily Liu On May 24, 2022 2:07 PM

What is a DXP? 1 What is a DXP? A digital experience platform (DXP) is enterprise software that provides the foundation for companies to deliver connected, contextualized digital experiences ...

Document · By Christoph Ebert On May 24, 2022 9:11 AM

5DRIVING PROFITABILITY IN MANUFACTURING: 5 Successful Customer Portals Built with liferay.com | 1 Only a third (31%) of manufacturers globally are sufficiently prepared for future...

Document · By Emily Liu On May 23, 2022 2:12 PM

3Ways to Reduce Customer Support Costs with Better Onboarding liferay.com | 1 In a survey conducted of over 1,500 B2B companies, the median spent on customer support was 11% of total...

Document · By Christoph Ebert On May 23, 2022 4:57 AM

7Ways Liferay Drives Aftersales Growth for Manufacturers liferay.com | 1 Focusing on Manufacturing Growth by Improving Aftersales Manufacturers are no strangers to change. But with the...

Document · By Emily Liu On May 20, 2022 2:35 PM

One Critical Step to Future-Proofing Your Business How Cloud Adoption Could Have Lessened The Economic Impact of COVID-19. liferay.com | 1 Why Businesses Should Move to the Cloud If...

Document · By Emily Liu On May 20, 2022 12:49 PM

Liferay DXP: The Complete Platform for Tailored Solutions 1 Today’s Digital Experience Digital experiences play a primary role in creating differentiation, especially considering all the...

Document · By Emily Liu On May 20, 2022 12:45 PM

1 Personalization Deliver more personalized and relevant content through enhanced segmentation, AI-generated recommendations, and A/B testing. With Liferay DXP, you can personalize and...

Document · By Emily Liu On May 20, 2022 12:43 PM

1 Commerce Businesses around the world use Liferay Digital Experience Platform (DXP) to create powerful B2B and B2C digital commerce experiences. With Liferay DXP, our customers leverage...

Document · By Emily Liu On May 20, 2022 12:42 PM

1 Search Guide users in finding and discovering the information they need quickly. Liferay DXP allows you to build digital experiences with dynamic navigation, categories, and search results...

Document · By Emily Liu On May 20, 2022 12:40 PM

1 Identity Management and Governance Liferay DXP is built with security in mind. This includes mitigation of common security vulnerabilities and exploits. Robust identity management and...

Document · By Emily Liu On May 20, 2022 12:39 PM

1 Integration Create unified digital experiences on any channel by connecting all your systems, applications, and data on one platform. Deliver better digital experiences, manage remote...

Document · By Emily Liu On May 20, 2022 12:36 PM

1 Sites Author, organize, and deliver rich, engaging, and personalized digital experiences across multiple channels and devices. Liferay DXP provides a comprehensive publishing environment that...

Document · By Emily Liu On May 20, 2022 12:32 PM

1 Data Modeling, Process Definition, and Business Logic With Liferay’s low-code/no-code capabilities, business users can quickly compose and launch new applications, capture user data, and...

Document · By Emily Liu On May 20, 2022 12:27 PM

1 Content Management System Enable users to quickly create, publish, and manage content, pages, and multimedia across different channels. Businesses around the world use Liferay Digital...

Document · By Emily Liu On May 20, 2022 12:23 PM

1 Collaboration and Knowledge Sharing Liferay DXP’s collaboration and knowledge sharing tools empower your customers, partners, and employees to find the information they need on their own. ...

Document · By Emily Liu On May 20, 2022 12:22 PM

1 Analytics and Optimization Understand how customers interact with content to deliver more relevant and tailored experiences. Built-in dashboards and reporting teams help business teams...

Blogs Entry · By Mylena Monte On Jun 25, 2025 11:33 AM

Note: This article was last updated September 2025. Key Takeaways Digital transformation, through the adoption of advanced technologies, will change the way the manufacturing industry operates....

Document · By Emily Liu On May 17, 2022 11:27 AM

How to Use Personalization to Reduce Cost-to-Serve 1 According to a survey conducted of over 200 B2B sales and marketing professionals, more than half (54%) believe that it’s harder to get...

Blogs Entry · By Emily Liu On May 12, 2022 8:53 AM

Among many industries, financial services has been under immense pressure to modernize their services and offerings in order to retain younger and more tech-savvy clients, and commercial...

Blogs Entry · By Christoph Ebert On May 9, 2022 2:47 AM

In many ways, the manufacturing industry is itself a machine, full of moving parts and highly dependent on precise solutions to keep processes running smoothly. When any one of those processes is...

Blogs Entry · By Emily Liu On Apr 22, 2022 11:03 AM

With rising inflation costs and increasing customer expectations, delivering effective customer experiences is becoming more costly and time-consuming. But this is not just a priority for...