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Blogs Entry · By Emily Liu On Sep 8, 2020 2:24 AM

As if manufacturers weren’t already concerned about evolving technologies and industry standards, COVID-19 has only added more pressure to search for ways to protect their businesses from further...

Blogs Entry · By Emily Liu On Aug 24, 2020 6:09 AM

Federal agencies are being held to the same standards of engaging digital experiences as those found on consumer sites. With the 21st Century Integrated Experience Act (IDEA), it’s mandatory that...

Blogs Entry · By Matthew Draper On Aug 23, 2018 4:10 AM

As modern customers gain greater control over their own experiences and become less likely to be influenced by online vendors, companies must change their approach to digital commerce. Much like...

Blogs Entry · By Emily Liu On Jul 9, 2020 3:33 AM

B2B e-commerce continues to grow. Since 2018, electronic channels have accounted for over 50% of business to business transactions and over $1 trillion dollars in sales. Over 75% of distributors...

Blogs Entry · By Emily Liu On Jun 4, 2020 9:27 AM

The verdict is in: while many businesses understand the importance of digital customer experience, government institutions have been slow to implement similar tactics for their customers: citizens....

Blogs Entry · By Emily Liu On May 26, 2020 5:17 AM

In the midst of the uncertainties caused by COVID-19, we have still seen so much good. We are constantly amazed by what our innovative teams and customers have been able to accomplish in these...

Blogs Entry · By Emily Liu On Apr 23, 2020 10:07 AM

Intranets are the unsung heroes of successful enterprises. An effectively designed intranet can not only improve corporate communications and enable employee collaboration but also optimize...

Blogs Entry · By Emily Liu On Apr 19, 2020 4:54 AM

With the global health and economic situation developing quickly, here is an update on how Liferay is responding to the crisis. In one of our company-wide meetings last year, I talked about how...

Blogs Entry · By Matthew Draper On Apr 16, 2018 3:31 AM

With 67% of people reporting that their standards for customer experience (CX) have never been higher, it’s no wonder that companies of all types are choosing to invest in CX. Modern, personalized...

Blogs Entry · By Sarah Stone On Oct 15, 2019 9:08 AM

The B2B customer experience (CX) has fundamentally shifted due in large part to expectations set by the scale and frequency of B2C experiences. Fluent in the world of online shopping, consumers...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:56 AM

Many challenges are making it hard for companies that rely on B2B selling models to drive growth. However, with the following five e-commerce strategies, B2B commerce leaders can leverage...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:00 PM

It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...

Blogs Entry · By Emily Liu On Feb 20, 2020 2:04 AM

The buzz around the emerging trend of servitization has left many manufactuers wondering, “what is servitization and why is it important?” The definition of servitization is the shifting of...

Blogs Entry · By Christine Reyes On Oct 26, 2017 4:30 AM

Years of research on digital transformation have shown that success rates of these projects tend to be very low; less than 30% actually succeed. It can be especially challenging for companies with...

Blogs Entry · By Emily Liu On Jan 7, 2020 9:54 AM

While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalized and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...

Blogs Entry · By Emily Liu On Nov 7, 2019 9:21 AM

Delivering great digital experiences only grows more difficult year after year. Today, a single web or mobile transaction crosses an average of 35 different technology systems or components,...

Blogs Entry · By Emily Liu On Nov 5, 2019 10:11 AM

Manufacturers are increasingly being called upon to integrate customer centricity into product, customer and service life cycles. As customer expectations continue to evolve, businesses will need...

Blogs Entry · By Emily Liu On Oct 30, 2019 4:16 AM

Digital experiences in B2B commerce have been rapidly outpaced by B2C standards. While B2C companies are racing to provide more personalized and intuitive interactions, many B2B companies are still...

Blogs Entry · By Emily Liu On Oct 23, 2019 10:19 AM

Even though partner portals are meant to create opportunities to streamline sales processes, empower partners and establish competitive advantages, 80% of partner portals still end up unpopular and...

Blogs Entry · By Emily Liu On Oct 10, 2019 8:58 AM

A recent PwC report indicated that 44% of insurance leaders surveyed did not believe existing insurers would survive in their current form. The industry is shifting at a rate that threatens the...

Blogs Entry · By Christine Reyes On Jul 20, 2017 4:55 AM

When’s the last time you really measured whether your employees find value in the company intranet? Often, intranets are rolled out across enterprises and only updated as necessary — for instance,...

Blogs Entry · By Christine Reyes On Jul 20, 2017 4:32 AM

There are dozens of intranet software options available for companies, and choosing the right one can be a challenge, especially for those who are launching an intranet for the first time. Any...

Blogs Entry · By Emily Liu On Sep 27, 2019 6:36 AM

Personalization is nothing new but rather becoming the norm for customer experience. Of the millennials and GenZers polled in a recent survey, 75% expect connected processes, seamless handoffs...

Blogs Entry · By Emily Liu On Sep 12, 2019 6:42 AM

Digital assets have become a significant part of our everyday experience; we consume and interact with photos, audio files, content and ads. However, the seemingly exponential growth of these...

Blogs Entry · By Emily Liu On Sep 10, 2019 4:53 AM

E-commerce in manufacturing reflects a paradigm shift from pure transactions to experience-driven commerce. Purchasing parts or products online is nothing new, but many of the legacy systems used...

Blogs Entry · By Emily Liu On Jul 9, 2019 8:29 AM

For anyone launching an e-commerce site today, personalized product recommendations are an obvious feature to include. However, these automated experiences are not as simple as e-commerce leaders...

Blogs Entry · By Emily Liu On Jun 25, 2019 10:03 AM

Research from analyst firm Wikibon demonstrates that security has remained remarkably stable as the leading impediment to public cloud adoption. This is something I deal with constantly in my...

Blogs Entry · By Emily Liu On Jun 18, 2019 9:31 AM

In the digital age, the success of a business no longer comes from the efforts of a single business, rather it rests upon the interconnectivity and cooperation within a business ecosystem, a...

Blogs Entry · By Emily Liu On Jun 13, 2019 9:44 AM

The most basic duty of any government agency is to provide services to their citizens. However, citizens are increasingly interested in accessing these services online, instead of having to visit a...

Blogs Entry · By Sarah Stone On Jun 3, 2019 10:30 AM

The digital landscape is changing, and businesses with platforms that enable them to work smarter will adapt best. Today we’re excited to introduce Liferay DXP 7.2, digital experience software...

Blogs Entry · By Emily Liu On Jun 4, 2019 2:15 AM

Marketers have been using content management systems (CMS) to manage their online content but the need for omnichannel marketing has turned CMS on its head, literally and has led to the creation of...

Blogs Entry · By Sarah Stone On May 6, 2019 5:59 AM

Think omnichannel is just a tech industry buzzword? Think again. Insurers are increasingly turning to personalized and omnichannel experiences—providing customers with a seamless experience across...

Blogs Entry · By Emily Liu On Apr 18, 2019 11:12 AM

This blog is based on a 2018 Liferay Symposium North America talk given by Liferay Experience Cloud SM Lead Security Officer, Jonathan Lundy. For organizations that have implemented an agile...

Blogs Entry · By Emily Liu On Apr 17, 2019 10:23 AM

Difficulty with intranet search is a common pain point within companies – resulting in loss of productivity and employee frustrations. According to a study done by Nintex of 1,000 full-time...

Blogs Entry · By Emily Liu On Apr 18, 2019 5:16 AM

Moving to the cloud is top of mind for many enterprises, as is the security, installation process, and other key issues that come along with the decision. The long-term benefits of operating on the...

Blogs Entry · By Emily Liu On Mar 18, 2019 10:28 AM

Given today’s tight labor market, businesses of all kinds are looking to find ways to make their workforces more efficient and increase employee satisfaction. One of the best ways to accomplish...

Blogs Entry · By Emily Liu On Mar 18, 2019 9:59 AM

Though the growing importance of e-commerce for B2B is well known, many manufacturers and distributors are still weighing the pros and cons of moving their B2B channel to a digital solution in...

Blogs Entry · By Christine Reyes On Mar 11, 2019 6:12 AM

After months of research, design and development, Liferay Commerce 1.1 is released and available worldwide. We’ve added a brand new B2B accelerator and several features to address some of the...

Blogs Entry · By Emily Liu On Mar 4, 2019 3:02 AM

Adopting a cloud strategy in the next year should be a top priority for enterprises wanting to stay competitive. Gartner predicts that by 2020, cloud will increasingly be the default option for...

Blogs Entry · By Emily Liu On Jan 18, 2019 8:21 AM

With every Google search, every purchase and every digital interaction, more and more data is produced; in fact 90% of all the data in the world was generated in the last two years alone. With...