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Blogs Entry · By Emily Liu On Aug 17, 2021 3:31 PM

The U.S. Navy is one of the most powerful naval forces in the world, with over 870,000 sailors, officers, and specialists. But this impressive workforce also brings with it a daunting challenge: ...

Blogs Entry · By Emily Liu On Jul 14, 2021 2:43 PM

It’s no secret that it’s become more challenging than ever to keep customers satisfied: 54% of consumers admit that they have higher expectations when interacting with a business than they did...

Blogs Entry · By Emily Liu On Jul 14, 2021 1:40 PM

According to a recent survey conducted by the Pew Research Center, 47% of US soldiers say their transition back into civilian life is very difficult, compared to 21% for pre-9/11 veterans....

Blogs Entry · By Emily Liu On Jul 14, 2021 1:54 PM

Manufacturing can no longer be just about creating physical products--customer demand, technology, and now a global pandemic have upended the industry. For manufacturers to keep ahead of these...

Blogs Entry · By Emily Liu On Jul 12, 2021 5:58 PM

In the race to deliver better customer experiences in the insurance industry, insurance organizations have been pushing hard to get across the finish line but are still lagging behind other...

Blogs Entry · By Emily Liu On Jun 17, 2021 5:12 AM

Breakups are hard, even when it’s just breaking up with a technology that you’ve come to be comfortable with. Though it isn’t the same as a “traditional” relationship, trying to walk away from an...