Increased competition as well as supply chain disruptions have increased the need for manufacturers to better stay connected and engaged with their customers, suppliers, and other stakeholders.
In this ebook we will take a look at these 7 features that are essential for any manufacturer when it comes to implementing an efficient customer portal – a win-win one-stop resource that reduces the cost-to-serve and facilitates superior pre- and after-sales experiences:
Availability and Scalability
Dive deep into each of these features and learn how to leverage the cost-reducing power of customer self-service portals in manufacturing – without sacrificing experience.
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