7 Must-Have Features in Your Customer Portal 

Increased competition as well as supply chain disruptions have increased the need for manufacturers to better stay connected and engaged with their customers, suppliers, and other stakeholders.

​​​​​​​In this ebook we will take a look at these 7 features that are essential for any manufacturer when it comes to implementing an efficient customer portal – a win-win one-stop resource that reduces the cost-to-serve and facilitates superior pre- and after-sales experiences: ​​​​​​​

  1. Self-Service Functionality
  2. Search Capabilities
  3. Personalization
  4. In-Depth Analytics
  5. Flexibility
  6. Availability and Scalability
  7. Integration
​​​​​​​Dive deep into each of these features and learn how to leverage the cost-reducing power of customer self-service portals in manufacturing – without sacrificing experience.

Over 1,300 Companies T​​​​​rust Liferay for Mission Critical Projects

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