7 Must-Have Features in Your Customer Portal 

In this ebook we will take a look at these 7 features that are essential for any organisation when it comes to implementing an efficient customer portal – a win-win one-stop resource that reduces the cost-to-serve and facilitates superior pre-and after-sales experiences: ​​​​​​​

  1. Self-Service Functionality
  2. Search Capabilities
  3. Personalization
  4. In-Depth Analytics
  5. Flexibility
  6. Availability and Scalability
  7. Integration
​​​​​​​Dive deep into each of these features and learn how to leverage the cost-reducing power of customer self-service portals – without sacrificing experience.
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