Foros de discusión

Cannot Add a attachment in a Knowledgebase Article

jasper tseng, modificado hace 9 años.

Cannot Add a attachment in a Knowledgebase Article

New Member Mensajes: 4 Fecha de incorporación: 2/04/14 Mensajes recientes
Dear Sir

I Cannot add a attachment in a Knowledge Article.
After Saving and Republishing the Knowledge Article, the attachment file becomes a empty file (Size: 0k)

Environment:
Liferay 6.2 CE

Thanks!

Jasper Tseng
thumbnail
Sushil Patidar, modificado hace 9 años.

RE: Cannot Add a attachment in a Knowledgebase Article

Expert Mensajes: 467 Fecha de incorporación: 31/10/11 Mensajes recientes
Hi,
Can you make it more clear,what you are using Journal Article/Blog ?

Regards
jasper tseng, modificado hace 9 años.

RE: Cannot Add a attachment in a Knowledgebase Article

New Member Mensajes: 4 Fecha de incorporación: 2/04/14 Mensajes recientes
Dear Sir

I am using "Knowledge Base Article" , not "Journal Article " or " Blog".

In Knowledge Base Portlet , Chose " Add Article" => In "New Article" Editor Screen , there is a "Add Attachment" function

BR,

Jasper Tseng
thumbnail
Sushil Patidar, modificado hace 9 años.

RE: Cannot Add a attachment in a Knowledgebase Article

Expert Mensajes: 467 Fecha de incorporación: 31/10/11 Mensajes recientes
Hi,
Get updated plugin from marketplace and deploy it. In it is working as expected.

Regards
Martin Jonik, modificado hace 9 años.

RE: Cannot Add a attachment in a Knowledgebase Article

Junior Member Mensajes: 69 Fecha de incorporación: 14/08/12 Mensajes recientes
No it is not working with the latest version (buildNumber 130)
The first 65536 byte of any attachment get truncated.
Martin Jonik, modificado hace 9 años.

RE: Cannot Add a attachment in a Knowledgebase Article

Junior Member Mensajes: 69 Fecha de incorporación: 14/08/12 Mensajes recientes
Reported the problem and found the solution: https://issues.liferay.com/browse/LPS-48240
Alfredo Prats, modificado hace 9 años.

RE: Cannot Add a attachment in a Knowledgebase Article

New Member Mensaje: 1 Fecha de incorporación: 7/11/13 Mensajes recientes
Hi,

I have the same problem with attachments in the KB articles when published are truncated 0Kb

someone has found a solution to the problem?

Thanks.
Martin Jonik, modificado hace 9 años.

RE: Cannot Add a attachment in a Knowledgebase Article

Junior Member Mensajes: 69 Fecha de incorporación: 14/08/12 Mensajes recientes
Yes. I posted the solution here: https://issues.liferay.com/browse/LPS-48240
Please see the comments.
I am wondering why this ticket is still open, as this has been a very severe bug since two years now.
Seems like nobody is using the knowledge base, otherwise there would have been more complaints about this issue.