7 May 2025 | 08:30 am – 2:00 pm | Pullman, Doha, qatar

Liferay & Protiviti Roundtable Doha 2025

Elevating Customer Experience in the Post Digital Era

Event Highlights

AI & Low-Code Strategies: Learn practical ways to boost customer experience.
Expert Networking: Connect with industry leaders in Doha.
Real-World Success: Discover proven implementation examples.

The Event at a Glance

Join us for a thought-provoking roundtable discussion where we'll explore how low-code and generative AI are revolutionizing the way organizations deliver exceptional customer experiences. This exclusive event, organized by Liferay and its strategic partner Protiviti, will bring together industry experts, thought leaders, and decision-makers in Doha, Qatar to discuss the latest trends, best practices, and real-world examples of successful implementations.

In today's rapidly evolving digital landscape, businesses must innovate swiftly to stay competitive. A robust digital experience platform offers powerful tools for organizations to accelerate growth by harnessing the potential of low-code development and generative AI. With a flexible architecture, enterprises can create, deploy, and scale custom solutions with minimal coding, reducing time-to-market and driving efficiency. Additionally, by integrating generative AI capabilities, organizations can automate complex tasks, personalize user experiences, and foster a culture of continuous innovation.

Liferay and Protiviti are committed to supporting the Qatar National Vision 2030 by empowering organizations with the digital tools and strategies necessary to drive innovation and achieve sustainable growth.

Join us to gain strategic insights, network with industry leaders, and discover how to leverage these powerful technologies to elevate your customer experience.

We hope to see you on May 7th in Doha, Qatar.

Event Agenda

08:30

Registration & Networking

09:00

Welcome

Sarah Kaddoura, Protiviti

09:20

Aligning Process Automation with User Experience

Dr. Rami Al Sahar, Managing Director, Protiviti

Cutting-edge technological innovations that are reshaping Process Automation with Personalized user experience.

9:50

Liferay DXP: Driving Digital Transformation for IT Leaders

Nick Loumakis, Regional Sales Manager, Liferay

Learn how Liferay DXP can accelerate your organization's growth and innovation.

10:15

Networking & Refreshment

10:45

Expert Exchange: Lessons form real world engagements

Praveen Gangadhar – TC Lead of Qatar, Protiviti | Ranjan Sinha – TC Regional Leader, Protiviti | Adib Ibrahim – Digital Strategy and Transformation Leader, Protiviti

Explore how customer behaviors and expectations have evolved in the post-digital era, key trends that organizations need to consider.

11:25

Rapid Innovation: Low-Code and Generative AI for Digital Transformation

Alaa Antar, Account Executive, Liferay

A robust digital experience platform offers powerful tools for organizations to accelerate growth by harnessing the potential of low-code development and generative AI.

11:50

Streamlining Processes Before Going Digital: The Key to Successful Transformation

Abdullah Al-Harmi, Assistant Director of Information Technology Department, Civil Service and Government Development Bureau | Ahmed Khalil, IT Director, Ministry of Social Development and Family | Dr. Jassim Almulla, IT Director, Qatar Football Association

This discussion will focus on the critical importance of ensuring that business processes are clearly defined, streamlined, and waste-free before embarking on digital transformation initiatives. This will highlight best practices for process optimization and the long-term benefits of having efficient operations prior to implementing digital solutions.

12:50

Summary & Key Takeaways

Recap the key insights from the event.

01:00

Joint Lunch

14:00

Visit Museum of Future

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Speaker

Abdullah Al-Harmi

Assistant Director of Information Technology Department, Civil Service and Government Development Bureau

Abdullah Al-Harmi is a Qatari technology leader and Assistant Director of Information Systems at the Civil Service and Government Development Bureau (CGB). He drives digital transformation across government entities through strategic implementation of AI, automation, and open-source technologies, aligning with Qatar National Vision 2030. With a strong foundation in IT operations and cross-ministerial program leadership, he previously served at Ooredoo’s EPMO, contributing to initiatives like FIFA 2022, the Google DC Project, and national network resiliency. Known for his agile mindset, strategic foresight, and commitment to innovation, Abdullah brings a future-focused approach to advancing Qatar’s digital government landscape.

Ahmed Khalil

IT Director, Ministry of Social Development and Family

Ahmed Khalil Abdulla is an accomplished IT leader, currently serving as Information Technology Director at both the Ministry of Social Development and Family and Qatar Social Work. With a Bachelor’s degree in Computer Systems Engineering from The University of Manchester (UK), a Master’s in Cybersecurity, and multiple top-tier certifications recognized in the IT industry, Ahmed has extensive experience in leading digital transformation initiatives across sectors, including international mega events, sports, and social services. Key achievements include optimizing IT infrastructure, driving cost efficiencies, developing technology roadmaps, and aligning IT strategies with business objectives to deliver sustainable growth and operational excellence.

Dr. Jassim Almulla

IT Director, Qatar Football Association

Dr. Jassim Almulla is the Head of the Information Technology section at the Qatar Football Association. He holds a PhD in Computer Science, with a focus on applying machine learning models to player analysis in the Qatar Stars League. His expertise bridges sports and technology, playing a pivotal role in enhancing performance metrics and analysis within the football sector in Qatar.

Dr. Rami Al-Sahhar

Managing Director, Technology Consulting, Protiviti

Dr. Rami Al-Sahhar, a visionary leader driving integrated digital enterprise solutions across the Middle East. As Managing Director, Technology and Data Consulting at Protiviti Middle East Member Firm, Dr. Al-Sahhar leverages over 25 years of experience to guide organizations through digital transformation, specializing in areas like AI, Blockchain, and Enterprise Architecture. Dr. Al-Sahhar's expertise spans diverse industries, including the Public Sector, Oil & Gas, and Financial Services. Currently, he focuses on key markets in Kuwait and Qatar, overseeing large-scale integrated solutions projects.

Nick Loumakis

Regional Sales Manager, Liferay

Nick Loumakis helps organizations in the Middle East, Africa, and Southeast Europe leverage technology for business success. With over 25 years of experience, he delivers practical solutions in IT and data analytics that drive business outcomes. His deep regional understanding enables tailored strategies for optimizing resources and enhancing customer experiences, ensuring long-term success.

Alaa Antar

Account Executive, Liferay

Alaa is overseeing business growth and expansion across the Qatar, UAE and Oman. With over eight years of experience in managing enterprise customers, Alaa has assisted numerous clients throughout the GCC region in their digital transformation journeys, accelerating their growth while exceeding client expectations.

Haydar Mohammed

Senior Manager, Protiviti

Haydar has total 16+ years of experience in, Digital/IT Strategy/Enterprise IT Governance/Enterprise Architecture/Business Continuity/IT Disaster Recovery /Risk Management/IT Service Management/ Security Management/ with wide range experience, He possesses hands-on experience in Management and Compliance Domains (Digital Transformation and Operating Model, Enterprise IT Governance based on COBIT, Enterprise Architecture -TOGAF, GRC, Service Management -ITILv4 and ISO20000, IT Strategy, Business Continuity and Disaster Recovery, Process Optimization, Project Management, Information Security Management, Security Strategy and Governance).

Adib Ibrahim

Technology Strategy and Operations ME Leader, Protiviti

Adib is the leader in Technology Strategy and Operations practice for Protiviti in the Middle East. He has advised over 50+ clients in Qatar, UAE, KSA and other GCC countries in various areas of Technology and Digital Transformation. He has worked with several financial institutions and public sector organizations in Qatar, KSA, UAE, and Bahrain. He is certified in Enterprise Architect, Design Thinking and Data Science.

Praveen Gangadhar

Technology Leader Qatar, Protiviti

Praveen has more than 20 years of experience in the domains of Digital Transformation, Technology Audits, Risk and Control, Information Security, SAP Security, Telecom Security, Governance Risk and Compliance, SAP GRC 10, Sarbanes Oxley, SSAE 16 / SAS 70, ISO Audit /Implementation, Business Continuity / Disaster Recovery, Project Management etc.. and is well versed in industry standards/ frameworks such as ISO 27001, ISO 22301 (BS25999), GLBA, COSO, COBIT, ITIL, etc.. Praveen has helped many clients with ISO certifications. Prior to joining Protiviti, Praveen had worked with other organizations such as Deloitte Consulting, Wipro Consulting, etc.. and have worked across North America, India and Middle East in industrial sectors such as Oil and Gas, Banks & Financial Sector, Telecom, Manufacturing, Government etc..

Ranjan Sinha

ME Regional Technology Consulting Leader, Protiviti

Ranjan is the Middle East Regional Technology Consulting Leader in Protiviti across industries and sectors in Middle East and North Africa. He has said 20 plus years of experience in technology strategy, architecture and large-scale transformations including implementation across large organizations in the region.
His area of expertise is in enabling business strategies by leveraging technology as well as improving the business of managing technology. For last couple of years, he has been focusing on driving technology enabled business transformation, introducing the next generation technologies on Cloud, AI Ops & Digital Delivery technologies.

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