EU – U.S. Privacy Shield and Swiss-U.S. Privacy Shield
Liferay, Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Liferay is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.
Liferay is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Liferay complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Liferay is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Liferay may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge).
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Collection and use of your Personal Information
When you visit our website and choose to create an account, we will collect your personal information. "Personal Information" shall mean any information that can be used to identify an individual, and may include, but not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested.
Some features on the Liferay website are available to users only upon registration. Liferay uses Personal Information in order to allow individuals to access the Liferay community resources such as forums, wiki and the issue tracker.
Liferay also uses identifying information to track web site activity and asset downloads, as well as to target promotional emails based on the provided preferences and to associate forum comments, blog posts and wiki contributions to the specific user.
We will always tell you before we collect any Personal Information and will only use your Personal Information in the way specified when it was collected. Subsequently, we will not change the way your Personal Information is used without your consent.
We obtain session information (browser, time spent, page visits, referring site etc) & personal information (name and email address) via form submits from third party sources, such as HubSpot, to create and deliver personalized content and experiences through the Liferay website.
Accessing and updating your Personal Information
Upon request Liferay will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at [email protected].
In order to ensure that your Personal Information is accurate and up to date, please notify us of any changes to your Personal Information. If you are a registered user, you may update or delete your profile online via the "My Account" area accessed through the "Settings" link in the global navigation or by emailing the Webmaster at [email protected] or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe.
We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.
You may choose to hide or otherwise withhold displaying certain information on your public profile, including Personal Information, by making changes to your account information on the website.
Collection of anonymous information
In using our products or services, anonymous network information may be transmitted back to us to determine how users are interacting with our products, assist us with improving our products, and provide alerts regarding available software updates/upgrades. In some instances, Liferay may collect anonymous (aggregate or demographic) data through cookies, web logs, and web beacons. That information is used to improve the usability, performance, and effectiveness of the website. Please read the "Cookies" section below for more information.
Sharing your Personal Information
We may provide your Personal Information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your Personal Information only as necessary to provide these services to us.
If Liferay is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to www.liferay.com.
Facebook Connect and Open ID
You can log in to our website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name (first and last) and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this website to your profile page to share with others within your network.
Security of your Personal Information
For our users' security, Liferay utilizes a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. Liferay Portal, the platform on which our website is built, has been rigorously tested and undergone white box and black box scans by leading application security testing firm Veracode.. Additionally, Liferay sponsors a security program for reporting security vulnerabilities by the open source community, customers, and independent security researchers. When you enter your personal information we encrypt the transmission of that information using secure socket layer technology (SSL).
Entry into our datacenter is restricted by multiple levels of physical access controls, including key card readers and security systems that limit movement within the facility to authorized areas.
Liferay authorizes access to Personal Information only for those employees who require it to fulfill their job responsibilities. While we strive to protect your Personal Information and follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We recommend you to take every precaution in protecting your Personal Information when you are on the Internet. If you have any questions about security on our website, you can contact us at [email protected].
Cookies and other Tracking Technologies
Liferay and its third-party service providers utilize technologies such as cookies or similar technologies on our website. These technologies are used in delivering targeted Liferay content (not advertisements), analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. For more information about the use of these technologies by our third-party service providers and how they use your information, please refer to the following disclosures:
Liferay uses Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LS such as HTML 5 to collect and store information.
Analytics / Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
Behavioral Targeting / Re-Targeting
Liferay will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to provide you with our website-based services, including our Customer Portal, targeted advertising and website content, comply with our legal obligations, resolve disputes, and enforce our agreements.
If you participate or contribute to Liferay's forums, wikis, documentation-related pages, and other pages within the Liferay website ("Community"), the information you provide there (including your first and last name) will be made broadly available to others, potentially inside or outside Liferay, who have access to the Community. Also, please recognize that certain forums may have additional rules and conditions. Each participant's opinion within a forum or chat room is his or her own and does not reflect the opinion of Liferay. To request removal of your Personal Information from our blog or community forum, contact us [email protected]. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
We display testimonials of customers on our site in addition to other endorsements. Such testimonials may include personal quotes along with the person's name. If you wish to update or delete a testimonial or your personal quote, you can contact us at [email protected].
The profile you create on our site will be publically accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.
If you believe that an unauthorized profile has been created about you, you can request for it be removed by contacting us [email protected].
Our website may provide links to other third-party websites that are outside our control and not covered by this policy. For example we use SourceForge.net for the download of our products and we also provide links to partners and clients on our website. We cannot extend the warranties under this declaration on data protection to such websites. Nor does the fact that we refer to such websites mean that we adopt their contents as our own. If you submit personal information to any of those sites, your information is governed by their respective privacy policies. We encourage you to review the privacy policies posted on those and all websites you visit.
Social Media Widgets
Your California Privacy Rights
You are a California resident and want to request information on how to exercise your third party disclosure choices, please send a request to [email protected].
Our website is not directed to children and we do not knowingly collect any personal information from children under 13 years of age through our sites.
Questions or comments?
Last Updated: March 15, 2019