Back to Resources

A dedicated space for 122,000 members

The customer portal is highly strategic to us. It needs to be continuously optimized in order to increase productivity and customer satisfaction.
Anne-Sophie ICARD
Marketing & Digital Manager

With over 122,000 members in France, MIF, the mutual life insurance company, markets simple savings and income-protection products that are accessible and efficient, to cover its members during each stage of their life. In 2015, MIF wanted to accompany them further by offering a more powerful and more secure private space.

The new portal, based on Liferay and integrated by Orange Applications for Business (OAB), needed to offer a secure connection and be scalable to allow for new modules and improve the teams’ operational efficiency.

The new portal, using MIF’s design guidelines, integrates 7 existing business applications and 35 web services. It includes a content site (with company news and products) managed by the marketing teams, and an extranet site for members’ data (policies, payments, etc.) managed by the technical teams. The two sites are transparently accessible to members and have been integrated into the existing IS.

Case Study - FR Case Study - EN
Having Trouble?
Oh no! Sorry about that. If you’re running into issues, we suggest you try:
  • Disabling your pop-up blocker
  • Clearing your browser’s cache
  • Disabling any plugins on your browser
  • Using an alternate browser
  • Updating your browser to the latest version
If you’re still having trouble downloading, please reach out to us on our Contact Us page. Thank you!