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Blogs Entry · By Sylvina Luu On Jan 27, 2021 8:25 AM

If you’re in the digital space, personalising campaigns is an effective way to get good results. While personalisation can be done in a range of ways, are the results generated worth the amount of...

Blogs Entry · By Sylvina Luu On Jan 26, 2021 12:59 PM

The way we conduct business has changed in a drastic way this year as a direct result of the COVID-19 pandemic. While the consumer side of this fundamental shift in behaviour tends to receive the...

Blogs Entry · By Sylvina Luu On Jan 20, 2021 7:53 AM

As an established digital experience leader, Liferay’s DXP is designed to encourage positive customer experiences. Driving growth, companies across the globe have achieved alignment with Liferay,...

Blogs Entry · By Casey Robilliard On Jan 12, 2021 8:43 AM

If you want to improve customer satisfaction, engagement and retention, it’s crucial that you understand what your product or service can offer and how you're maximising its potential for the...

Blogs Entry · By Sylvina Luu On Jan 14, 2021 11:12 AM

Many companies prioritise the happiness of their customers and use it as an indication of their success, but often neglect the impact employee experience can have on overall customer satisfaction....

Blogs Entry · By Emily Liu On Dec 15, 2020 7:41 AM

When we were looking ahead to the future of B2B customer experience last year, we could have never foreseen the massive changes ahead. Many businesses had to quickly change their entire business...