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Blogs Entry · By Christoph Ebert On Dec 16, 2024 2:08 AM

When it comes to skyrocketing customer expectations, the transport and logistics sector is no exception. Gone are the days of tiresome phone calls, endless email chains, and a lack of transparency...

Blogs Entry · By Abigail Pettit On Nov 26, 2024 2:20 PM

Note: This article was last updated September 2025.   Key Takeaways B2B ecommerce is becoming smarter, more connected, and more expansive. B2B organizations need to adapt their digital channels...

Blogs Entry · By Emily Liu On Sep 4, 2024 11:21 AM

Citizens are looking for convenient, secure, and fast digital services, like what they experience from the private sector. But a recent study from Deloitte found that across 13 countries, customer...

Blogs Entry · By Christoph Ebert On Mar 19, 2024 7:00 AM

In a digital-first world, your customers have become accustomed to immediate access to information and seamless experiences. They demand quick responses and resolutions to their inquiries or issues...

Blogs Entry · By Christoph Ebert On Oct 17, 2023 7:37 AM

Self-service client portals offer financial customers convenient 24/7 access to a wealth of information and essential services – all consolidated onto a single, user-friendly platform. This...

Blogs Entry · By Christoph Ebert On Jul 27, 2023 5:37 AM

In today’s competitive market, manufacturers have to overcome a number of obstacles before they can successfully offer efficient and seamless digital experiences to both their customers and...