In a recent study, 67% of respondents stated that they preferred self-service over speaking to a company representative, yet more than half of customers find online service portals difficult to use.
To meet those expectations, companies must invest in and build solutions that allow customers to engage on their own terms, anytime, on any channel.
Learn more about the key benefits of a customer portal solution, including:
To meet those expectations, companies must invest in and build solutions that allow customers to engage on their own terms, anytime, on any channel.
Learn more about the key benefits of a customer portal solution, including:
- Robust self-service features
- Personalized experiences
- Modern user interface
