Accelerating Customer Experience Transformation in the Insurance Sector

IDC and Liferay analyze insurance industry data to identify the seven elements necessary to drive customer experience (CX) transformation and position your organization for digital success.

This InfoBrief also covers:

  • Market data relating to IT spend and key technology drivers
  • How to build your digital roadmap
  • The importance of creating a connected insurance ecosystem
  • The role of digital experience platforms
  • Recommendations for digital success