Brinks, a global cash management services provider, recently embarked on a four-part digital transformation initiative that included updating its website, creating a new microsite, automating the entire e-commerce process, and ensuring its customers were receiving 24/7 access and services.
This case study illustrates how not only combining but also modernizing disparate portals on a digital experience platform creates one unified, user-friendly solution. As a result, financial services businesses such as Brinks are better prepared not only to meet customer needs quickly and efficiently but also to better position themselves for future growth.
This case study illustrates how not only combining but also modernizing disparate portals on a digital experience platform creates one unified, user-friendly solution. As a result, financial services businesses such as Brinks are better prepared not only to meet customer needs quickly and efficiently but also to better position themselves for future growth.