Designing innovation that makes an impact on people’s life.
Developing Local and Open Innovation in Africa
About this Coffee Chat
Orange is present in 20 countries in Africa. Recently, Orange’s successful innovation outcome finds its source in solving the problem of low access to a bank account in Africa with Orange Money. Orange Money is an innovation movement that started from user and market observations, adopting a bottom-up approach, and attracted 50 million users. The end result was the transformation of peoples’ lives in 20 countries, progressing toward a cashless society.
You can regularly find our speaker, Nicolas, facilitating and articulating local and open innovation among a community of 20 innovation managers, with a focus on improving customer experience and transforming their daily lives.
In this Digital Insider coffee chat, Nicolas will share his experience innovating businesses on the African continent.
Key Takeaways:
You can regularly find our speaker, Nicolas, facilitating and articulating local and open innovation among a community of 20 innovation managers, with a focus on improving customer experience and transforming their daily lives.
In this Digital Insider coffee chat, Nicolas will share his experience innovating businesses on the African continent.
Key Takeaways:
- How to successfully tailor an innovation process to the African context
- How to stimulate innovation outputs that make an impact on users’ lives and improve brand perception
- Understand how innovation can thrive in the context of limited culture of innovation, lack of time, and insufficient recognition
Speakers
About Orange Business & Liferay
Digital Insider Africa Coffee Chats 2021
McKinsey estimates that digital transformation and a focus on customer experience can generate
a 20-30% increase in customer satisfaction and economic gains of 20-50%.
Unfortunately, however, many African organizations have yet to realize the full benefits of digital transformation.
In fact, a report from BCG shows a considerable lag between the continent and the rest of the world.
Companies across Africa have an average digital maturity score on BCG’s index of 29 (out of a possible 100), compared with 55 for Asia, 51 for Europe,
and 49 for the Americas combined.
Jumpstart your digital transformation journey by joining our Digital Insider Africa Series 2021 to hear from thought leaders from
Africa and beyond about the latest trends and best practices.
You can find all our past coffee chats on our Digital Insider Africa Content Hub.
a 20-30% increase in customer satisfaction and economic gains of 20-50%.
Unfortunately, however, many African organizations have yet to realize the full benefits of digital transformation.
In fact, a report from BCG shows a considerable lag between the continent and the rest of the world.
Companies across Africa have an average digital maturity score on BCG’s index of 29 (out of a possible 100), compared with 55 for Asia, 51 for Europe,
and 49 for the Americas combined.
Jumpstart your digital transformation journey by joining our Digital Insider Africa Series 2021 to hear from thought leaders from
Africa and beyond about the latest trends and best practices.
You can find all our past coffee chats on our Digital Insider Africa Content Hub.