Forums

Home » Liferay Portal » English » 2. Using Liferay » General

Combination View Flat View Tree View
Threads [ Previous | Next ]
toggle
Alagammai Kasi
Users are not able to login!
October 11, 2012 7:15 PM
Answer

Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

Dear buddies,

Students at my uni are not able to login into liferay. There was a lightning last night and every server went down, we just started the server thats hosting liferay. I am able to connect but not the students.

Not sure if the problem is in Active Directory or at Liferay's side.

The error which they get is something like "Authentication failed. Please try again. "

Please throw some light!

Thanks - Alagu
jaid shaik
RE: Users are not able to login!
October 12, 2012 6:13 AM
Answer

jaid shaik

Rank: Regular Member

Posts: 170

Join Date: October 7, 2010

Recent Posts

Hi Alagammai Kasi,

just check,

1) Control panel--> server Admin --> Reindex all search indexes. excute this.




Thanks
Alagammai Kasi
RE: Users are not able to login!
November 13, 2012 5:59 PM
Answer

Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

Dear Jaid,

yap, it worked.

Thanks - Alagu
Riley Pickerl
RE: Users are not able to login!
February 15, 2013 10:35 AM
Answer

Riley Pickerl

Rank: Junior Member

Posts: 50

Join Date: January 10, 2013

Recent Posts

I am having the same problem. However reindexing the search does not help. I can login with my admin user, but no one else. I have even impersonated the user I am trying to login as and confirmed that the password and email are equal.
Any ideas why I am not able to login with these user?
Amos Fong
RE: Users are not able to login!
February 15, 2013 11:20 AM
Answer

Amos Fong

LIFERAY STAFF

Rank: Liferay Legend

Posts: 1844

Join Date: October 7, 2008

Recent Posts

Riley,

Are you using LDAP? When Liferay can't connect to LDAP, only the admin can login in case you entered wrong ldap info. Try checking your LDAP server and if Liferay can still connect to it.
Alagammai Kasi
RE: Users are not able to login!
February 19, 2013 1:34 AM
Answer

Alagammai Kasi

Rank: Regular Member

Posts: 149

Join Date: July 31, 2012

Recent Posts

Thank you Amos.
Riley Pickerl
RE: Users are not able to login!
February 19, 2013 6:12 AM
Answer

Riley Pickerl

Rank: Junior Member

Posts: 50

Join Date: January 10, 2013

Recent Posts

Awesome, that was my problem. I had tried to setup LDAP unsuccessfully and then when trying to login as a different user hours later I forgot I had altered the portal-ext.properties file.