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E-commerce B2b in Italia: verso un approccio cliente centrico
Il 7 ottobre 2024, presso il Campus Durando del Politecnico di Milano, si è tenuto il convegno “B2b Digital Commerce & Experience: verso un nuovo paradigma”, organizzato dall’Osservatorio Customer...
https://www.liferay.com/it/blog/customer-experience/e-commerce-b2b-in-italia-verso-un-approccio-cliente-centrico
Looking Back and Looking Ahead: What’s Happening with Enablement at Liferay
2024 was an exciting year for me at Liferay. I joined the Liferay Enablement team, an incredible group of professionals who I can confidently call Liferay rockstars. Under the leadership of the...
https://www.liferay.com/it/blog/category/looking-back-and-looking-ahead-what-is-happening-with-enablement-at-liferay
Lo último en logística: Una experiencia sin interrupciones para clientes y empresas
Cuando se trata de elevar las expectativas de los clientes, el sector del transporte y logístico no es una excepción. Las llamadas telefónicas, las cadenas interminables de correos electrónicos y...
https://www.liferay.com/it/blog/customer-experience/lo-ultimo-en-logistica-una-experiencia-sin-interrupciones-para-clientes-y-empresas
Do You Actually Need a Low-Code Platform?
Low-code development shows no signs of slowing down. In fact, 70% of new business applications will use low-code/no-code technologies by 2025, up from just 20% in 2020. A number of factors play...
https://www.liferay.com/it/blog/category/do-you-actually-need-a-low-code-platform
Como Liferay facilita os pedidos B2B para empresas do setor industrial
Quando seus clientes precisam comprar uma peça de reposição, quanto tempo demora para eles concluírem este processo? Seus clientes precisam passar por um processo tedioso de navegar em um catálogo...
https://www.liferay.com/it/blog/customer-experience/como-liferay-facilita-os-pedidos-b2b-para-empresas-do-setor-industrial
Wie senken CX-Verantwortliche die Kundenservice-Kosten?
Durch die Pandemie sind viele Kunden noch wählerischer geworden, was die digitalen Erfahrungen angeht, die sie machen wollen. Mehr als 60 % der Kunden werden nach einer schlechten Erfahrung das...
https://www.liferay.com/it/blog/customer-experience/wie-senken-cx-verantwortliche-die-kundenservice-kosten-
3 wichtige Merkmale einer Digital Experience Platform
Die Nachfrage nach einer Software-Lösung, die den Prozess der Erstellung, Verwaltung und effektiven Nutzung digitaler Touchpoints rationalisiert, wächst stetig. Die Herausforderung ist wohlbekannt:...
https://www.liferay.com/it/blog/current-experiences/3-wichtige-merkmale-einer-digital-experience-platform
Do Administrations and Governments Need to Think about Customer Experience Too?
Is customer experience also important in the public sector? Yes – for so many reasons. Here we'll give you an overview. Making Information Available For many companies, improving "customer...
https://www.liferay.com/it/blog/customer-experience/government-customer-experience
Connecting through Liferay’s Open Source Community: Papa’s Story
How do a university student in South Africa, an old laptop in the Netherlands, and a technology partner in Italy come together? Through the Liferay Community. A Budding Young Developer Meets...
https://www.liferay.com/it/blog/liferay-experience/connecting-through-liferay-open-source-community
3 tácticas para que los equipos de TI reduzcan los costes de atención al cliente
Con el aumento de los costes de la inflación y las crecientes expectativas de los clientes, ofrecerles experiencias eficaces es cada vez más costoso y requiere más tiempo. Pero esto no es sólo una...
https://www.liferay.com/it/blog/customer-experience/3-tacticas-para-que-los-equipos-de-ti-reduzcan-los-costes-de-atencion-al-cliente
Financial Services Transformation | Liferay
New technologies have had a huge impact on the financial services market in recent years. When the pandemic began in early 2020, financial service firms were forced to focus on digitalisation....
https://www.liferay.com/it/blog/customer-experience/digital-transformation-in-financial-services
¿Necesitan las administraciones y los gobiernos pensar también en la experiencia del cliente?
¿La experiencia del cliente también es importante en el sector público? Sí, por muchas razones. Aquí te daremos una visión general. Hacer que la información esté disponible Para muchas empresas,...
https://www.liferay.com/it/blog/customer-experience/-necesitan-las-administraciones-y-los-gobiernos-pensar-tambien-en-la-experiencia-del-cliente-
Drive Success With B2B Customer Journey Mapping I Liferay
What is Customer Journey Mapping? Customer journey mapping is the process of producing a visual tale of your brand’s customer experience. This activity aids companies in putting themselves in the...
https://www.liferay.com/it/blog/customer-experience/b2b-customer-journey-mapping
5 Dados importantes para experiência do cliente no setor industrial em 2022
O setor industrial não pode ser resumido apenas à criação de produtos físicos. As demandas dos clientes, as novas tecnologias e, agora, a pandemia global, revolucionaram a indústria. Para as...
https://www.liferay.com/it/blog/customer-experience/5-dados-importantes-para-experiencia-do-cliente-no-setor-industrial
Wie lässt sich das Cross-Selling bei Versicherungen personalisieren?
Die Kundenakquise ist die treibende Kraft eines jeden Unternehmens – das gilt besonders für Versicherungen. Das liegt daran, dass Versicherer mehr für die Kundenakquise ausgeben als jede andere...
https://www.liferay.com/it/blog/business-partner-experience/wie-lasst-sich-das-cross-selling-bei-versicherungen-personalisieren-
19 Statistiken zur Verbesserung der Customer Experience in der Finanzbranche in 2022
Wie viele andere Branchen steht auch die Finanzbranche unter dem Druck, ihre Dienstleistungen und Angebote zu modernisieren, um jüngere und technisch versiertere Kunden an sich zu binden. Diese...
https://www.liferay.com/it/blog/current-experiences/19-statistiken-zur-verbesserung-der-customer-experience-in-der-finanzbranche-in-2022
3 Exemplos Reais de Autoatendimento para Indústrias
Do fabricante ao fornecedor ao cliente, o sucesso e a longevidade de cada uma dessas partes estão bastante conectados entre si. Por essa razão, empresas fabricantes devem oferecer as melhores...
https://www.liferay.com/it/blog/customer-experience/-3-exemplos-reais-de-autoatendimento-para-industrias
Wie digitale Transformation 2022 im B2B aussehen wird: Das sagt der CMO von Liferay
Für Marketingexperten ist Veränderung kein Neuland. Sie arbeiten in einer Welt, in der sich die Konsumentenpräferenzen ständig wandeln, in der sich die Technologie ständig weiterentwickelt und der...
https://www.liferay.com/it/blog/current-experiences/-wie-digitale-transformation-2022-im-b2b-aussehen-wird
Previsões de transformação digital para 2022 por um executivo de marketing B2B
Os profissionais de marketing não são contrários à mudança. Você já opera em um mundo onde as preferências dos clientes estão sempre mudando, onde a tecnologia está sempre evoluindo, e o mercado...
https://www.liferay.com/it/blog/category/-previsoes-de-transformacao-digital-para-2022-por-um-executivo-de-marketing-b2b
Open Source und was es damit auf sich hat
Open Source ist aktueller denn je. Laut Gartner werden bis 2025 mehr als 70 % der Unternehmen ihre IT-Ausgaben für Open-Source-Software (OSS) erhöhen, verglichen mit derzeitigen IT-Ausgaben. Und...
https://www.liferay.com/it/blog/current-experiences/-open-source-und-was-es-damit-auf-sich-hat

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