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Why Chatbots Are Critical to Banking Innovation
The sudden popularity of chatbots is understandable considering that we’ve been talking to machines regularly since Siri’s debut in 2011. But while nearly every smartphone user has tried a voice...
https://www.liferay.com/it/blog/customer-experience/why-chatbots-are-critical-to-banking-innovation
Beneficios del desarrollo open source: colaboración y transparencia
Que el desarrollo de software open source es clave para el éxito del ecosistema tecnológico es claro y conocido. Que el open source es una ventaja competitiva para las empresas, ya no es...
https://www.liferay.com/it/blog/current-experiences/beneficios-del-desarrollo-open-source-colaboracion-y-transparencia
Wie Integration die Kosten senkt und die Effizienz steigert
Ein einfaches CMS mag zu Beginn Ihres Unternehmens ausreichend gewesen sein. Mit dem Wachstum des Unternehmens, stieg auch die Anzahl der Systeme, Technologien und Anwendungen, die Sie verwenden....
https://www.liferay.com/it/blog/current-experiences/wie-integration-kosten-senkt-und-effizienz-steigert
6 Entscheidungskriterien: Braucht mein Unternehmen eine DXP?
Wenn es um interaktive Web-Erlebnisse geht, gelten Digital Experience Platforms (DXP) als Zukunftstechnologie schlechthin. Anders als klassische Content-Management-Systeme sind sie nicht nur auf...
https://www.liferay.com/it/blog/customer-experience/6-entscheidungskriterien-braucht-mein-unternehmen-eine-dxp-
5 Warnsignale, die anzeigen, dass Sie sich von Ihren Legacy-Systemen trennen sollten
Mehr als 80 Prozent der Führungskräfte sind der Meinung: Die meisten Probleme entstehen durch nicht miteinander kommunizierende IT-Systeme. Zeitgleich fehlt aber oft die Bereitschaft oder...
https://www.liferay.com/it/blog/liferay-experience/5-warnsignale-sich-von-ihren-legacy-systemen-zu-trennen
Die 5 Moments of Truth in der Customer Journey erkennen und verbessern
Eine Customer Journey setzt sich aus vielen verschiedenen Berührungspunkten (Touchpoints) zusammen, bei denen ein Kunde auf unterschiedliche Weise mit einer Marke in Kontakt kommt. Diese Punkte...
https://www.liferay.com/it/blog/customer-experience/die-5-moments-of-truth-in-der-customer-journey-erkennen-und-verbessern-1
3 Security Myths about the Cloud Debunked
According to Informationweek, 81% of business owners say security is their top concern when it comes to the cloud. But businesses can rest assured that the cloud is just as secure as on-premise...
https://www.liferay.com/it/blog/current-experiences/3-security-myths-about-the-cloud-debunked
3 Ways Digital Transformation Enables B2B2C
When it comes to selling products, it’s traditionally gone that you can only choose to sell to other businesses or directly to customers. But, technology has given way to more options where...
https://www.liferay.com/it/blog/customer-experience/3-ways-digital-transformation-enables-b2b2c
Wie gut ist Low Code wirklich?
Software-Entwickler sind zum raren Gut geworden – ein Problem für ambitionierte und zeitkritische Digitalisierungs-Projekte in Unternehmen. Doch ist “entwickeln” überhaupt noch notwendig? Immer...
https://www.liferay.com/it/blog/current-experiences/wie-gut-ist-low-code-wirklich-
¿Qué es el B2B2C?
B2B2C... un momento, ¿hay más? A pesar de que tradicionalmente los negocios pueden haber seguido los modelos B2B o B2C, hay otro modelo de negocio que ha ganado terreno en nuestra era digital:...
https://www.liferay.com/it/blog/customer-experience/que-es-el-b2b2c
O que é B2B2C?
B2B2… tem mais do que isso? Ainda que as empresas tradicionais se encaixam em modelos B2B ou B2C, existe um outro modelo de negócio que tornou-se dominante na era digital-first: B2B2C.   O que é...
https://www.liferay.com/it/blog/customer-experience/o-que-e-b2b2c
3 Kundenportale mit einem unglaublichen ROI
Wenn wir über eine Strategie nachdenken, die den ROI für unser Unternehmen steigern soll, ist die Verbesserung der Customer Experience nicht unbedingt eine Strategie, die uns dabei direkt in den...
https://www.liferay.com/it/blog/customer-experience/3-kundenportale-mit-einem-unglaublichen-roi
Liferay Experience Cloud: A próxima evolução na entrega de experiências digitais em escala
Por mais de uma década, nos esforçamos para criar uma tecnologia útil, capaz de ajudar outras pessoas a atingir o seu máximo potencial. Esse sonho começou com um grupo de jovens empreendedores, mas...
https://www.liferay.com/it/blog/liferay-experience/o-que-e-liferay-experience-cloud
Conheça os nossos valores na prática: #GrowAndGetBetter
Ser efetivado após um período de estágio em uma empresa é o sonho de muitos universitários, além de ser um reconhecimento pelo esforço e dedicação nos primeiros passos da construção de uma...
https://www.liferay.com/it/blog/liferay-experience/conheca-os-nossos-valores-grow-and-get-better
Die Vorteile eines Lieferantenportals für das Supply Chain Management in der Fertigung
Fertigungsunternehmen und ihre Zulieferer arbeiten in einem komplexen Umfeld, das einfache, sichere und nahtlose Prozesse erfordert, um effizient miteinander arbeiten zu können. Ohne die richtigen...
https://www.liferay.com/it/blog/business-partner-experience/die-vorteile-eines-lieferantenportals-fur-das-supply-chain-management-in-der-fertigung
Müssen auch Verwaltungen und Regierungen auf Customer Experience achten
Die Verbesserung der “Customer Experience” steht für viele Unternehmen derzeit hoch im Kurs. Hat es sich doch gezeigt: Mit dem Voranschreiten der Digitalisierung ist es für Menschen zunehmend...
https://www.liferay.com/it/blog/customer-experience/mussen-auch-verwaltungen-und-regierungen-auf-customer-experience-achten
How Digital Transformation Helps You Develop Long-Term Student Relationships
Traditionally, Student Lifetime Value (SLV) is defined according to how much a student will contribute financially during their schooling. The longer a student stays at an institution, the higher...
https://www.liferay.com/it/blog/current-experiences/how-digital-transformation-helps-you-develop-long-term-student-relationships
GOTO "DEVCON 2022"
What’s the best way to connect with developers all over the world? Reddit? GitHub? How about joining other talented and inspiring developers to share insights, gain industry knowledge, and...
https://www.liferay.com/it/blog/liferay-experience/devcon-2022
How Digital Experiences Can Improve Customer Loyalty
In today’s digital world, many B2B customers never actually have a person-to-person experience with their suppliers. What would have been relayed to customers in-person in the past is now carried...
https://www.liferay.com/it/blog/customer-experience/digital-experiences-improve-customer-loyalty
Liferay Experience Cloud: la evolución en la oferta de experiencias digitales en Liferay
Desde Liferay, durante más de una década, nos hemos esforzado por crear una tecnología útil que ayudase a otros a alcanzar su máximo potencial. Este sueño, que comenzó con un grupo de jóvenes...
https://www.liferay.com/it/blog/liferay-experience/liferay-experience-cloud-la-evolucion-en-la-oferta-de-experiencias-digitales-en-liferay
What Do Great B2B Customer Experiences Look Like?
67% of customers say that their standard for good experiences is higher than ever, and yet more than half of customers in the same survey say that businesses fall short of their expectations. B2B...
https://www.liferay.com/it/blog/customer-experience/great-b2b-customer-experiences
5 Ways for Banks to Build Loyalty Through Customer Experience
Financial organizations are tasked with setting their services apart from a growing list of competitors. Today, people have a wide range of choices on where they choose to bank. They have the...
https://www.liferay.com/it/blog/customer-experience/customer-experience-and-loyalty-for-banks
Insurance Knowledge Base Management
Note: This article was last updated on September 15, 2025, to ensure all information is up-to-date. Key Takeaways Rising complexity demands structure: With 76% of insurance employees spending more...
https://www.liferay.com/it/blog/customer-experience/insurance-knowledge-management
B2B Website Best Practices with Examples | Liferay
Not all business-to-business (B2B) websites are created equal. In this article, we’ll focus on and explore best practices in B2B website design and development, share some impactful design...
https://www.liferay.com/it/blog/liferay-experience/best-practices-b2b-website-design
Top Trends Shaping Student Experience 2022
The experiences which students seek from tertiary education are changing and with it, so too are the demands placed on universities to meet the needs of the modern student. This shift is being...
https://www.liferay.com/it/blog/current-experiences/student-experience-trends-2022
Cómo atraer y fidelizar al nuevo perfil de consumidor de energía
El consumidor actual está siempre conectado, más informado que nunca, y dispuesto a revisar su contrato de suministro eléctrico con mayor interés y frecuencia para adecuarlo a sus necesidades,...
https://www.liferay.com/it/blog/customer-experience/como-atraer-paso-a-paso-y-fidelizar-al-nuevo-perfil-de-consumidor-de-energia-
Por que retornei à Liferay?
O ato de tomar decisões envolve consequências muitas vezes imprevisíveis, até mesmo aquelas decisões analisadas com cautela e que, ao fim de tudo, parecem certeiras. E decidir sair de uma empresa...
https://www.liferay.com/it/blog/liferay-experience/por-que-retornei-a-liferay
5 Beispiele, wie IT-Teams zu Impulsgebern für Marketing & Sales werden können
Die Rolle von IT-Teams bei Tool-Entscheidungsprozessen von Unternehmen hat sich in den letzten Jahren grundlegend gewandelt. Immer mehr geben die Fachabteilungen die Richtung vor. Das muss kein...
https://www.liferay.com/it/blog/current-experiences/5-beispiele-wie-it-teams-zu-impulsgebern-fuer-marketing-und-sales-werden-koennen
Why Do You Need a Supplier Portal
What is the secret to B2B ecommerce success? A robust commerce solution? Definitely. But there’s also another element that large retailers might be missing: a supplier portal. What is a Supplier...
https://www.liferay.com/it/blog/business-partner-experience/why-do-you-need-a-supplier-portal
Redefining the Student Experience in a Hybrid Learning Environment
The concept of hybrid universities—institutions that seamlessly integrate on-campus and online learning experiences, offering students the flexibility to choose how, when, and where they...
https://www.liferay.com/it/blog/current-experiences/hybrid-student-experience
Warum B2B mehr als einen Shop braucht
Der Ausbau von E-Commerce ist gerade auch für B2B-Unternehmen zum strategischen Thema geworden. Dennoch reicht es in den allermeisten B2B-Anwendungen nicht, einfach eine Shoplösung zu...
https://www.liferay.com/it/blog/current-experiences/warum-b2b-mehr-als-einen-shop-braucht
¿Cuál es la diferencia entre utilizar un enfoque de solución ad hoc o un enfoque holístico en tus soluciones de portal?
Además de decidir entre si comprar o crear un software, los equipos de TI tienen que tomar otra decisión clave: ¿Es mejor utilizar una solución ad hoc para crear un portal o utilizar un enfoque...
https://www.liferay.com/it/blog/current-experiences/la-diferencia-entre-utilizar-un-enfoque-de-soluci-n-ad-hoc-o-un-enfoque-hol-stico-en-tus-soluciones-de-portal
Scale Personalisation Across the Student Experience | Liferay
If you, like many universities, want to deliver a differentiated experience, start by exploring the value of personalisation. More and more, universities across the globe are looking at the role...
https://www.liferay.com/it/blog/current-experiences/scale-personalisation-student-experience
Liferay Experience Cloud: The Next Evolution in Delivering Digital Experiences at Scale
PLEASE NOTE: The naming of Liferay's offerings have changed. For information and details on our current our deployment options, please visit our <<Offerings page>>. For more than a decade, we’ve...
https://www.liferay.com/it/blog/liferay-experience/what-is-liferay-experience-cloud
B2B Online Ordering Portal l Liferay
Ecommerce was once characterised as a platform almost exclusively used for the business-to-consumer (B2C) channel. The assumption was that business-to-business (B2B) buyers still prefered in-person...
https://www.liferay.com/it/blog/current-experiences/b2b-online-ordering-portal
Liferay Experience Cloud: Skalierbar bis zum Maximum
Seit fast zwei Jahrzehnten arbeiten wir von Liferay daran, nutzbringende Technologien zu entwickeln, die Menschen und Unternehmen helfen, ihr volles digitales Potenzial zu entwickeln. Dieser Traum...
https://www.liferay.com/it/blog/liferay-experience/liferay-experience-cloud-skalierbar-bis-zum-maximum
Wie senken CX-Verantwortliche die Kundenservice-Kosten?
Durch die Pandemie sind viele Kunden noch wählerischer geworden, was die digitalen Erfahrungen angeht, die sie machen wollen. Mehr als 60 % der Kunden werden nach einer schlechten Erfahrung das...
https://www.liferay.com/it/blog/customer-experience/wie-senken-cx-verantwortliche-die-kundenservice-kosten-
3 wichtige Merkmale einer Digital Experience Platform
Die Nachfrage nach einer Software-Lösung, die den Prozess der Erstellung, Verwaltung und effektiven Nutzung digitaler Touchpoints rationalisiert, wächst stetig. Die Herausforderung ist wohlbekannt:...
https://www.liferay.com/it/blog/current-experiences/3-wichtige-merkmale-einer-digital-experience-platform
Do Administrations and Governments Need to Think about Customer Experience Too?
Is customer experience also important in the public sector? Yes – for so many reasons. Here we'll give you an overview. Making Information Available For many companies, improving "customer...
https://www.liferay.com/it/blog/customer-experience/government-customer-experience
Connecting through Liferay’s Open Source Community: Papa’s Story
How do a university student in South Africa, an old laptop in the Netherlands, and a technology partner in Italy come together? Through the Liferay Community. A Budding Young Developer Meets...
https://www.liferay.com/it/blog/liferay-experience/connecting-through-liferay-open-source-community