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Customer Experience
3 Tactics for CX Leaders to Reduce Customer Service Costs
Here are 3 tactics that will help not only reduce cost-to-serve, but also improve the quality of service delivered.
読了時間: 2 分
2022/04/25
Customer Experience
3 Ways Manufacturers Can Grow Aftersales Revenue
How can manufacturers grow their business and revenue? By tapping into aftersales.
読了時間: 2 分
2022/04/20
Customer Experience
What Do Great B2B Customer Experiences Look Like?
What actually makes a B2B customer experience great?
読了時間: 2 分
2022/03/31
Customer Experience
Checklist and Step-by-Step-Guide: Paving Your Way to an Optimal Digital Customer Strategy
Business models of B2B manufacturers are often fairly complex. But developing a digital strategy is entirely achievable.
読了時間: 3 分
2022/02/21
Customer Experience
Why Customer Experience Transformation Should Happen on Liferay DXP
How can businesses successfully bring customer experience transformation to their organizations? With a powerful platform like Liferay Digital Experience Platform (DXP).
読了時間: 3 分
2022/02/08
Today's Experiences
The State of Digital Transformation in Wealth Management
What are the drivers of digital transformation and what expectations are they creating that wealth management has to meet?
読了時間: 5 分
2022/02/08