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2023 Gartner® Critical Capabilities for Digital Experience Platforms
The 2023 Critical Capabilities report for DXPs evaluates 14 vendors based on their ability to support three primary digitalization use cases:
- B2E Experience Use Case
- B2C Experience Use Case
- B2B Experience Use Case
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Disclaimer: Gartner, Critical Capabilities for Digital Experience Platforms, Irina Guseva, John Field, Jim Murphy, Mike Lowndes, 14 March 2023. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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