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5 Steps to Delivering Customer Support for the Enterprise
Today, providing great customer experience is a necessity. At every touchpoint along the customer journey, there is potential to make it or break it with your company. Positive interactions will go...
https://www.liferay.com/ja/blog/customer-experience/5-steps-to-delivering-customer-support-for-the-enterprise
A Global University Going Digital: The Story of NYU
Jim Robertson, Director of Digital Communications at NYU, and Andrew Gruhn, Solution Architect at sdg, presented at Liferay Symposium North America 2015. The following post is an edited transcript...
https://www.liferay.com/ja/blog/customer-experience/a-global-university-going-digital-the-story-of-nyu
What is Personalized Marketing?
Personalization is and has always been effective. Dale Carnegie once said, "a person's name is to that person the sweetest and most important sound in any language." In a sense, he was making a...
https://www.liferay.com/ja/blog/customer-experience/what-is-personalized-marketing-
When It Comes to Digital Strategy, Are You a Leader or Lagger?
Though every industry is different, there is something all companies are dealing with: a quickly changing sales landscape. With the rise of mobile and highly-connected customers, the days of cold...
https://www.liferay.com/ja/blog/current-experiences/when-it-comes-to-digital-strategy-are-you-a-leader-or-lagger-
15 großartige Beispiele für gelungene B2B Kundenportale
Die Verbesserung der Customer Experience sollte für jedes Unternehmen ganz oben auf der Liste der wichtigsten Prioritäten stehen. Investitionen in gute Kundenservice-Tools wie Kundenportale können...
https://www.liferay.com/ja/blog/customer-experience/15-gro-artige-beispiele-fur-gelungene-b2b-kundenportale
3 Exemplos de Fornecedores de Plataformas de Experiências Digitais
É fato: embarcar sozinho na jornada rumo à entrega de excelentes experiências digitais pode ser algo arriscado. Mas nem tudo está perdido! Confira uma lista e análise dos principais fornecedores...
https://www.liferay.com/ja/blog/current-experiences/3-exemplos-de-fornecedores-de-plataformas-de-experiencias-digitais
Was ist B2B2C?
Während Unternehmen traditionell entweder dem B2B- oder dem B2C-Modell zuzuordnen sind, gibt es noch ein weiteres Geschäftsmodell, das in unserem Zeitalter der Digitalisierung an Bedeutung gewonnen...
https://www.liferay.com/ja/blog/customer-experience/was-ist-b2b2c-
Self-Service-Portale: Die 10 wichtigsten Funktionen in B2B
Self-Service-Portale spielen in immer mehr Unternehmen und B2B-Geschäftsprozessen eine entscheidende Rolle. Doch was bedeutet “Kundenselbstbedienung” in B2B? Wir haben für Sie die 10 beliebtesten...
https://www.liferay.com/ja/blog/customer-experience/self-service-portale-die-10-wichtigsten-funktionen-in-b2b

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