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Customer Experience
3 Tactics for CX Leaders to Reduce Customer Service Costs
Here are 3 tactics that will help not only reduce cost-to-serve, but also improve the quality of service delivered.
2 分钟阅读
2022年4月25日

Customer Experience
3 Ways Manufacturers Can Grow Aftersales Revenue
How can manufacturers grow their business and revenue? By tapping into aftersales.
2 分钟阅读
2022年4月20日

Customer Experience
What Do Great B2B Customer Experiences Look Like?
What actually makes a B2B customer experience great?
2 分钟阅读
2022年3月31日

Customer Experience
Checklist and Step-by-Step-Guide: Paving Your Way to an Optimal Digital Customer Strategy
Business models of B2B manufacturers are often fairly complex. But developing a digital strategy is entirely achievable.
3 分钟阅读
2022年2月21日

Customer Experience
Why Customer Experience Transformation Should Happen on Liferay DXP
How can businesses successfully bring customer experience transformation to their organizations? With a powerful platform like Liferay Digital Experience Platform (DXP).
3 分钟阅读
2022年2月8日

Today's Experiences
The State of Digital Transformation in Wealth Management
What are the drivers of digital transformation and what expectations are they creating that wealth management has to meet?
5 分钟阅读
2022年2月8日