Providing a unified experience is the foundation for excellent customer service. But many companies today still struggle with offering a unified experience for their customers because the service and support systems they have in place aren’t connected in a meaningful way.

Instead, they operate as stand-alone systems, which customers and employees must navigate separately in order to find answers to their questions or perform certain tasks.

Read this brochure to discover how building your customer portal with Liferay can give your customers and teams a single, brand-consistent gateway to access the content, tools, and resources they need.