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Document · By Lea Michel On Sep 6, 2023 12:42 AM

Increased security for your mission critical projects Liferay Enterprise Subscription The transparency of open source and the security of a manufacturer-maintained product do not have to be...

Blogs Entry · By Christoph Ebert On Aug 24, 2022 6:18 AM

Years of unprecedented supply chain disruptions have dramatically altered discussions around the future of manufacturing. Now, manufacturers are rethinking supply chain operations in ways that...

Document · By Anabel von Keitz On Jul 27, 2023 6:56 AM

Maximizing Efficiency: 6 Best Practices for Manufacturing Customer Portals 1 Introduction As a manufacturer, efficient processes and the right tools to support them have always been...

Blogs Entry · By Christoph Ebert On Jul 27, 2023 5:37 AM

In today’s competitive market, manufacturers have to overcome a number of obstacles before they can successfully offer efficient and seamless digital experiences to both their customers and...

Document · By Jake Burrola On Jul 14, 2023 3:00 PM

Healthcare Digital Transformation & the Patient Journey February 2023 Trend Report | INTRODUCTION Liferay partnered with Canam Research to learn about the state of healthcare technology and...

Document · By Marta Dueñas González On Jun 21, 2023 3:32 AM

How 5 Leading Energy and Utilities Companies Are Revolutionizing Customer Engagement liferay.com | 2 What Can a Portal Do for Energy and Utilities Companies? As digital transformation...

Document · By Diana Rojas On Jun 8, 2023 6:59 AM

280 FSI Customers Globally Leading financial services firms around the world, from midsize to enterprise, use Liferay to transform their businesses. 1,200 Customers Worldwide Our experience...

Document · By Emily Liu On Jun 2, 2023 8:17 AM

How to Upgrade to Liferay Digital Experience (DXP) 7.4 from Liferay 6.X 1 Table of Contents � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �1 Introduction � � � � � � � � �...

Blogs Entry · By Marta Dueñas González On May 11, 2023 5:24 AM

Note: This article was last updated on September 3, 2025, to ensure all information is up-to-date.   Key Takeaways Rising expectations, falling trust: Citizens increasingly want digital,...

Document · By Christoph Ebert On May 5, 2023 6:57 AM

8 Compelling Reasons for Offering a Customer Portal Digital Transformation in Manufacturing: liferay.com | 1 Meeting the Needs of Manufacturing Customers Manufacturing companies can often...

Blogs Entry · By Christoph Ebert On Apr 6, 2023 12:54 AM

The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...

Blogs Entry · By Anabel von Keitz On Apr 4, 2023 2:15 AM

Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date. A customer portal enables your customers and internal teams to maximize efficiency. Discover the...

Document · By Anabel von Keitz On Mar 31, 2023 6:36 AM

5 Ways a Customer Portal Can Help Your Teams and Customers Be More Efficient liferay.com 2 If the last few years have taught us anything, it’s just how difficult life can be when you don’t...

Blogs Entry · By Mylena Monte On Jun 25, 2025 11:34 AM

Welcome to our newest blog post series, where we dive into release information for Liferay DXP, focusing on Architecture, Commerce, and Experience changes. This series highlights the business...

Document · By Anabel von Keitz On Mar 30, 2023 7:28 AM

Strategies to Unify Customer Experience with a Customer Portal 3 1 Introduction Providing a unified experience that’s intuitive for customers is the foundation for excellent customer...

Document · By Anabel von Keitz On Mar 29, 2023 12:35 AM

Tactics to Improve Discoverability and Search in Customer Portals 3 1 Introduction Imagine trying to navigate through a company’s customer portal to find information on the service you’ve...

Document · By Anabel von Keitz On Mar 29, 2023 12:05 AM

Ways to Streamline the Customer Onboarding Process 5 1 Introduction One of the best ways to retain your customers is to invest in an effective onboarding process that gets them up to speed...

Document · By Anabel von Keitz On Mar 28, 2023 11:50 PM

Tactics to Keep Your Customer Portal Up-to-Date 3 1 Introduction User preferences have shifted drastically over time. In the past few years alone, customers have had to adjust to a global...

Blogs Entry · By Diana Rojas On Mar 20, 2023 1:43 AM

Digital transformation maturity has progressed significantly in the past decade. In the beginning, many organizations relied on traditional business models and legacy systems. Over time, however,...

Blogs Entry · By Marta Dueñas González On Mar 1, 2023 3:48 AM

In a context where the Private Sector is having a great influence on all of us, expectations are rising and we expect to have the same capabilities as citizens, businesses, or public employees in...

Blogs Entry · By Christoph Ebert On Mar 1, 2023 1:01 AM

In today’s highly dynamic and competitive marketplace, it’s crucial for manufacturers to be agile and adaptable in order to succeed. Manufacturing organizations need to be able to respond quickly...

Blogs Entry · By Diana Rojas On Feb 27, 2023 12:13 PM

Business resilience and customer-centric experience are two of the biggest challenges most industries are facing since digitalization became part of our day-to-day routine. The economically active...

Blogs Entry · By Abigail Pettit On Feb 9, 2023 7:46 AM

1. Your Customer Service Team is Overwhelmed. Customers are submitting more tickets or calls than your customer service team can handle, many of which for what should be straightforward...

Blogs Entry · By Christoph Ebert On Feb 7, 2023 6:35 AM

In recent years, few technology innovations have created the amount of buzz and hype that currently surrounds ChatGPT, the conversational AI created by OpenAi. And it doesn’t take long to realize...

Document · By Anabel von Keitz On Feb 1, 2023 2:44 AM

Technologies to Protect Your Business from Economic Disruption in 2023 liferay.com 2 With supply chain disruptions, talent shortages, inflation, and other challenges on the rise, companies...

Blogs Entry · By Abigail Pettit On Jan 30, 2023 1:19 PM

Note: This interview has been edited and condensed. Following the lift of business travel restrictions in autumn 2022, CEO Bryan Cheung visited the Liferay Japan office in celebration of the...

Blogs Entry · By Christoph Ebert On Jan 30, 2023 6:32 AM

For companies in the manufacturing sector, product alone is no longer a sufficient differentiator. While current B2B preferences are shifting toward a more B2C-like experience, it’s becoming...

Blogs Entry · By Emily Liu On Jan 24, 2022 2:08 PM

2021 was a year to focus on digital workplaces and the processes around them. Driven by the pandemic challenges or new competitors, organizations of all sizes are began prioritizing the employee...

Document · By Abigail Pettit On Jan 18, 2023 12:57 PM

5 Businesses That Overcame Economic Disruption with Technology liferay.com 2 introduction 1 For CIOs, it’s a critical time to deliver value on IT investments Weathering Through Economic...

Blogs Entry · By Jason Chang On Dec 15, 2022 3:46 PM

What is the skateboard platform? The electric car is rapidly gaining market share in the automotive world. Every manufacturer is working on electrification in fear of being left behind. For the...

Document · By Emily Liu On Dec 15, 2022 12:44 PM

1 Liferay’s flexible DXP-as-a-Service offering allows you to create, launch, and optimize digital solutions with the agility and convenience of SaaS. Key Capabilities Save Time and ReSouRceS ...

Document · By Emily Liu On Nov 21, 2022 8:01 AM

10 Reasons to Choose Liferay DXP With out-of-the-box headless APIs, Liferay provides front-end developers freedom from back-end restrictions, enabling consistent, immersive customer experiences on...

Blogs Entry · By Marta Dueñas González On Nov 16, 2022 5:15 AM

Public administration recently experienced unprecedented digital acceleration due to the pandemic, which created a period of urgency for the implementation of online services. Now, the challenge is...

Document · By Emily Liu On Oct 28, 2022 8:45 AM

Liferay Experience Cloud Self-Managed Performance Benchmark Study of Liferay DXP 7.4 on Liferay Experience Cloud Self-Managed Table of Contents Executive Summary � � � � � � � � � � � � � �...

Blogs Entry · By Marta Dueñas González On Oct 24, 2022 3:45 AM

Fallen Behind Around the world, central and local governments are struggling with providing digital public services. To move towards digital-first models, it is necessary to know where to start and...

Document · By Emily Liu On Oct 13, 2022 7:56 AM

How Liferay SaaS Increases Business Agility and Lowers TCO liferay.com | 2 Operating Your Business More Effectively With rising inflation costs and increasing customer expectations,...

Document · By Emily Liu On Oct 12, 2022 2:09 PM

Growing Your Digital Strategy with Client Extensions 1 What are Client Extensions? Liferay is continuously making improvements to make it easier for businesses to deliver excellent digital...

Document · By Anabel von Keitz On Oct 6, 2022 12:53 AM

77 Ways Wealth Managers Use Liferay to Transform Client Experiences liferay.com | 1 Meet New Client Expectations and Outpace the Competition As Baby Boomers consider retirement and Gen X,...

Document · By Nicole Mak On Sep 20, 2022 8:32 PM

Upgrading From Liferay DXP 7.x to 7.4 Table of Contents The DXP Upgrade Process���������������������������������������������������������������������1 ...

Blogs Entry · By Christoph Ebert On Sep 19, 2022 6:22 AM

Every industry has a unique relationship with digital transformation, but manufacturing brings truly unrivaled requirements to the table. After all, manufacturers are responsible for creating and...

Blogs Entry · By Anabel von Keitz On Sep 16, 2022 1:57 AM

Back in 2001, research by Bain & Company identified that a 5% increase in financial or banking customer retention can lead to a profit increase of more than 25%. The financial services landscape...

Blogs Entry · By Christoph Ebert On Sep 1, 2022 12:38 AM

The unprecedented global event of the COVID-19 pandemic has forced many enterprises across the globe to fast-track their digital transformation. CXOs and executives irrespective of industry...

Blogs Entry · By Christoph Ebert On Aug 29, 2022 4:57 AM

In today’s manufacturing industry, product alone often isn’t enough to stand out from the crowd anymore. Modern buyer behaviors are changing, with many preferring a B2C-like experience. It’s...

Blogs Entry · By Christoph Ebert On Aug 25, 2022 2:53 AM

Manufacturing is one of the most important industries in the global economy. Although manufacturers face challenges other companies may never have to imagine, their customers have many of the same...

Blogs Entry · By Emily Liu On Mar 21, 2019 6:46 AM

Note: This article was last updated September 2025. Key Takeaways Investing in a customer portal solution can help improve retention rates and increase profits. Customers should be able to use the...

Blogs Entry · By Emily Liu On Aug 16, 2022 11:06 AM

Note: This article was last updated Oct 2025. Key Takeaways: Platform as a Service (PaaS) is a cloud computing model to accelerate application development, by providing the tools and...

Blogs Entry · By Emily Liu On Jul 19, 2022 10:59 AM

At Liferay, we understand how resource-intensive it can be to create tailored digital solutions that fit your specific business needs, so we have been working on a way to reduce the time and cost...

Blogs Entry · By Christoph Ebert On Jul 5, 2022 6:47 AM

Every company in the manufacturing industry faces unique challenges, but one hurdle unites organizations of all shapes and sizes: unplanned downtime. In other fields, downtime is frustrating,...

Document · By Nicole Mak On Jul 1, 2022 12:52 PM

Liferay Digital Experience Platform Performance Benchmark Study of Liferay DXP 1 Table of Contents Executive Summary Key Findings Test Scenarios Benchmark Configuration and Methodology ...

Document · By Anabel von Keitz On Jun 21, 2022 8:13 AM

77 Ways Commercial Banks Use Liferay to Transform Client Experiences liferay.com | 1 Increasing Client Retention with Better Digital Experiences Among industries, financial services has...

Document · By Emily Liu On Jun 13, 2022 10:29 AM

Reducing Cost Without Sacrificing Customer Experience liferay.com | 2 Introduction As customers become ever more demanding, the cost to deliver high-quality omnichannel interactions...

Blogs Entry · By Emily Liu On May 26, 2022 3:57 PM

As user experience tops the priority lists for leaders across industries, many are turning to customer engagement portals to get the job done. But once you’ve decided it’s time to enhance the way...

Document · By Pascal Brusset On Jun 7, 2022 10:44 AM

Building Trust in Middle Eastern Government Agencies Through Digital Transformation 1 Abstract The market for digital transformation across the Middle East and North Africa has rapidly...

Document · By Pascal Brusset On Jun 7, 2022 10:44 AM

Boosting Digital Transformation in Government in the Middle East 1 Abstract A citizen’s relationship with the government is evolving, driven by new self-service models that are...

Document · By Christoph Ebert On Jun 7, 2022 6:33 AM

The ROI of Customer Portals in Manufacturing A Look Behind the Numbers 1 The ROI of Customer Portals in Manufacturing – A Look Behind the Numbers Manufacturers have a huge array of...

Blogs Entry · By Emily Liu On May 27, 2022 10:29 AM

The phrase “knowledge is power” often conjures images of students hard at work or inquisitive minds exploring an old library. However, knowledge has an equally important role to play in business,...

Blogs Entry · By Emily Liu On Jun 1, 2022 8:17 AM

How do a university student in South Africa, an old laptop in the Netherlands, and a technology partner in Italy come together? Through the Liferay Community. A Budding Young Developer Meets...

Blogs Entry · By Emily Liu On Jun 1, 2022 7:34 AM

Is customer experience also important in the public sector? Yes – for so many reasons. Here we'll give you an overview. Making Information Available For many companies, improving "customer...

Document · By Sylvina Luu On May 26, 2022 11:16 PM

Digital Insurance Solutions for Agents, Employees, and Policyholders liferay.com | 1 Introduction Insurance providers face many challenges today as competition and customer expectations...

Document · By Emily Liu On May 24, 2022 2:07 PM

What is a DXP? 1 What is a DXP? A digital experience platform (DXP) is enterprise software that provides the foundation for companies to deliver connected, contextualized digital experiences ...