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Creating Meaningful Customer Experiences

Blogs Entry · By Sylvina Luu On Jan 20, 2021 7:53 AM

As an established digital experience leader, Liferay’s DXP is designed to encourage positive customer experiences. Driving growth, companies across the globe have achieved alignment with Liferay,...

Marketing Blogs: EN AU » Customer Experience » Customer Experience Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN AU Content Type: Blog
Why Marketers Should Care About Headless APIs

Blogs Entry · By Sylvina Luu On Jan 14, 2021 4:24 PM

Just a few years ago, developing and managing content for a website was a lot simpler. The vast majority of online users were on desktop computers – as a marketer, you could reach everyone using a...

Marketing Blogs: EN AU » Products and Technology » Products and Technology Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN AU Content Type: Blog
Is Measurement the Key to Customer Success?

Blogs Entry · By Casey Robilliard On Jan 12, 2021 8:43 AM

If you want to improve customer satisfaction, engagement and retention, it’s crucial that you understand what your product or service can offer and how you're maximising its potential for the...

Marketing Blogs: EN AU » Customer Experience » Customer Experience Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN AU Content Type: Blog
Why is the Employee Experience Just as Important as the Customer Experience?

Blogs Entry · By Sylvina Luu On Jan 14, 2021 11:12 AM

Many companies prioritise the happiness of their customers and use it as an indication of their success, but often neglect the impact employee experience can have on overall customer satisfaction....

Marketing Blogs: EN AU » Customer Experience » Customer Experience Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN AU Content Type: Blog
Top 5 Customer Portal Examples 2020

Blogs Entry · By Sarah Heiniger On Jan 12, 2020 9:13 AM

How much does a single negative experience cost your business? Research has shown that people are willing to pay on average $1,506 to cancel contracts early, due to a single bad experience. In...

Marketing Blogs: EN AU » Products and Technology » Products and Technology Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN AU Content Type: Blog
10 Point Checklist for Forms Applications and Workflow

Blogs Entry · By Sarah Heiniger On Sep 5, 2019 6:54 PM

Organisations that are able to successfully implement a forms and workflow solution can realise significant cost and time savings by eliminating repetitive, manual work. While there are a number of...

Marketing Blogs: EN AU » Products and Technology » Products and Technology Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN AU Content Type: Blog
How to Retain Your Legacy Systems and Modernise Customer Experience with an Integration Platform

Blogs Entry · By Sarah Heiniger On Aug 15, 2019 6:52 PM

Organisations today have an incredible opportunity to grow their business and cut costs if they can provide a seamless digital experience for their customers. For many organisations, though, the...

Marketing Blogs: EN AU » Products and Technology » Products and Technology Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN AU Content Type: Blog
The State of Digital Transformation in Australia

Blogs Entry · By Sarah Heiniger On Aug 31, 2017 6:39 PM

iTnews conducted a survey into the state of digital transformation in Australia which registered 178 responses across multiple industries and organisational sizes. Nearly a quarter of all...

Marketing Blogs: EN AU » Digital Transformation » Digital Transformation Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN AU Content Type: Blog

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Why is the Employee Experience Just as Important as the Customer Experience?

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How to Retain Your Legacy Systems and Modernise Customer Experience with an Integration Platform

The State of Digital Transformation in Australia

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