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Blogs Entry · By Christoph Ebert On Jul 27, 2023 5:37 AM

In today’s competitive market, manufacturers have to overcome a number of obstacles before they can successfully offer efficient and seamless digital experiences to both their customers and...

Blogs Entry · By Christoph Ebert On Apr 6, 2023 12:54 AM

The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...

Blogs Entry · By Anabel von Keitz On Apr 4, 2023 2:15 AM

Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date. A customer portal enables your customers and internal teams to maximize efficiency. Discover the...

Blogs Entry · By Christoph Ebert On Mar 1, 2023 1:01 AM

In today’s highly dynamic and competitive marketplace, it’s crucial for manufacturers to be agile and adaptable in order to succeed. Manufacturing organizations need to be able to respond quickly...

Blogs Entry · By Abigail Pettit On Feb 9, 2023 7:46 AM

1. Your Customer Service Team is Overwhelmed. Customers are submitting more tickets or calls than your customer service team can handle, many of which for what should be straightforward...

Blogs Entry · By Christoph Ebert On Jan 30, 2023 6:32 AM

For companies in the manufacturing sector, product alone is no longer a sufficient differentiator. While current B2B preferences are shifting toward a more B2C-like experience, it’s becoming...