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3 Ways Liferay Makes B2B Ordering Easier for Manufacturers

Blogs Entry · By Emily Liu On Apr 29, 2022 9:37 AM

When your customers need to purchase a spare or replacement part, how long does it take them? Do your customers go through a tedious aftersales process and navigate to a catalog PDF in their...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Manufacturing Customer Portal Content Type: Blog
3 Tactics for CX Leaders to Reduce Customer Service Costs

Blogs Entry · By Emily Liu On Apr 22, 2022 10:33 AM

The pandemic has only made customers more selective about the digital experiences they want to receive. More than 60% of customers will defect after one bad experience, up 22% from 2021. So with...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Customer Support Content Type: Blog
3 Ways Manufacturers Can Grow Aftersales Revenue

Blogs Entry · By Emily Liu On Apr 20, 2022 2:16 PM

Manufacturers have been facing incredible pressure for the last few years: rising costs due to inflation, disrupted supply chains, limited materials and shrinking margins, just to name a few of the...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Manufacturing Customer Portal Content Type: Blog
What Do Great B2B Customer Experiences Look Like?

Blogs Entry · By Emily Liu On Mar 29, 2022 9:15 AM

67% of customers say that their standard for good experiences is higher than ever, and yet more than half of customers in the same survey say that businesses fall short of their expectations. B2B...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Customer Support Customer Retention Customer Centric Content Type: Blog
5 Ways for Banks to Build Loyalty Through Customer Experience

Blogs Entry · By Sylvina Luu On Mar 29, 2022 9:44 PM

Financial organizations are tasked with setting their services apart from a growing list of competitors. Today, people have a wide range of choices on where they choose to bank. They have the...

Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN AU Marketing Blogs Tags: Financial Services Customer Portal Customer Centric Content Type: Blog
B2B Online Ordering Portal l Liferay

Blogs Entry · By Sylvina Luu On Mar 9, 2022 3:24 PM

Ecommerce was once characterised as a platform almost exclusively used for the business-to-consumer (B2C) channel. The assumption was that business-to-business (B2B) buyers still prefered in-person...

Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN AU Marketing Blogs Tags: Manufacturing Customer Portal B2B Commerce Content Type: Blog
Checklist and Step-by-Step-Guide: Paving Your Way to an Optimal Digital Customer Strategy

Blogs Entry · By Christoph Ebert On Feb 21, 2022 8:30 AM

While digital transformation is a frequently used buzzword, the use of digital technologies to keep an organization relevant in the modern economy is not a made-up trend. Digitization is real, it’s...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Customer Support Customer Centric Content Type: Blog
Why Customer Experience Transformation Should Happen on Liferay DXP

Blogs Entry · By Emily Liu On Feb 3, 2022 8:09 AM

It no longer matters what industry you’re in, how many products your company sells, or how many locations you have. The secret to success in today’s highly competitive and fragmented market lies in...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Customer Support Customer Retention Customer Centric Content Type: Blog

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3 Ways Liferay Makes B2B Ordering Easier for Manufacturers

3 Tactics for CX Leaders to Reduce Customer Service Costs

3 Ways Manufacturers Can Grow Aftersales Revenue

What Do Great B2B Customer Experiences Look Like?

5 Ways for Banks to Build Loyalty Through Customer Experience

B2B Online Ordering Portal l Liferay

Checklist and Step-by-Step-Guide: Paving Your Way to an Optimal Digital Customer Strategy

Why Customer Experience Transformation Should Happen on Liferay DXP

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How a Modern CMS Powers Advanced Personalization in Public Services

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