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Blogs Entry · By Christine Reyes On Apr 4, 2017 7:24 AM

For most of us, everyday banking starts with a mobile app. Who really has time to go to a branch during the week? Apps are the main window through which we see and experience our banks, and what...

Blogs Entry · By Martin Yan On Apr 6, 2017 4:10 AM

For many of us, the advent of mobile technology has profoundly changed our lives. It has rewired the way we socialize, shop, and do business. But in other parts of the world, especially in emerging...

Blogs Entry · By Ken Dong On Apr 3, 2017 9:10 AM

Today, providing great customer experience is a necessity. At every touchpoint along the customer journey, there is potential to make it or break it with your company. Positive interactions will go...

Blogs Entry · By Martin Yan On Apr 5, 2017 6:28 AM

Jim Robertson, Director of Digital Communications at NYU, and Andrew Gruhn, Solution Architect at sdg, presented at Liferay Symposium North America 2015. The following post is an edited transcript...

Blogs Entry · By Corbin Murakami On Apr 6, 2017 6:30 AM

Personalization is and has always been effective. Dale Carnegie once said, "a person's name is to that person the sweetest and most important sound in any language." In a sense, he was making a...

Blogs Entry · By Martin Yan On Apr 6, 2017 7:05 AM

Though every industry is different, there is something all companies are dealing with: a quickly changing sales landscape. With the rise of mobile and highly-connected customers, the days of cold...