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19 Stats to Improve B2B Financial Customer Experience in 2022
Among many industries, financial services has been under immense pressure to modernize their services and offerings in order to retain younger and more tech-savvy clients, and commercial...
https://www.liferay.com/fr/blog/customer-experience/19-stats-to-improve-b2b-financial-customer-experience-in-2022
3 Wege, durch die Liferay Ihren After-Sales-Service für B2B-Bestellvorgänge erleichtert
Wie viel Zeit brauchen Ihre Kunden wirklich, wenn sie bei Ihnen Ersatzteile bestellen möchten? Durchlaufen Ihre Kunden einen langwierigen und umständlichen After-Sales-Prozess, in dem sie über...
https://www.liferay.com/fr/blog/customer-experience/3-wege-durch-die-liferay-den-b2b-bestellvorgang-erleichtert
3 Estrategias digitales para el éxito de la fabricación en 2021
Los fabricantes están muy acostumbrados al cambio. En la última década, la industria se ha enfrentado a la disrupción del Big Data, la Industria 4.0 y, ahora, la COVID-19. Y aunque parece que los...
https://www.liferay.com/fr/blog/customer-experience/3-estrategias-digitales-para-exito-de-la-fabricacion
Cómo gestionar de manera eficiente las piezas de recambio en la fabricación
En muchos sentidos, la industria de manufacturing es en sí misma una máquina, llena de piezas móviles y muy dependiente de soluciones precisas para que los procesos funcionen sin problemas. Cuando...
https://www.liferay.com/fr/blog/business-partner-experience/como-gestionar-de-manera-eficiente-las-piezas-de-recambio-en-la-fabricacion
Top 5 Customer Portal Examples 2020
How much does a single negative experience cost your business? Research has shown that people are willing to pay on average $1,506 to cancel contracts early, due to a single bad experience. In...
https://www.liferay.com/fr/blog/current-experiences/top-5-customer-portal-examples-2020
Turn Your B2B Portal into a Competitive Advantage
While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalised and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...
https://www.liferay.com/fr/blog/customer-experience/turn-your-b2b-portal-into-a-competitive-advantage
Turn Your B2B Portal into a Competitive Advantage
While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalized and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...
https://www.liferay.com/fr/blog/customer-experience/turn-your-b2b-portal-into-a-competitive-advanta-1
5 Previsões para o Setor de Manufatura
  As empresas de manufatura estão cada vez mais sendo demandadas para integrar o “customer centricity” com os ciclos de vida do produto, cliente e serviço. À medida que as expectativas dos...
https://www.liferay.com/fr/blog/current-experiences/5-previsoes-para-o-setor-de-manufatura