e-book

Better B2B: Taking E-Commerce to the Next Level

In order to remain competitive, B2B manufacturing and distribution companies are finding the ever-growing need to implement a comprehensive commerce platform. Customer expectations are being set by their B2C experiences, and traditionally B2B has been able to escape those expectations, but that gap is closing.

In this e-book you will find best practices and helpful information on the following topics:

  • Salesperson expectations and how to navigate successful implementation without disrupting your sales teams
  • Why documentation and content libraries are changing the landscape of B2B Commerce
  • How to streamline the purchasing process with efficient search and navigation features
  • How to reduce the need for customization, in turn reducing implementation and support costs
  • Best practices to effectively target customer needs through analytics
  • How to automate the maintenance of pricing, terms, and discounting models
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