Liferay Enterprise
Subscriptions
Software is more than source code. Run your Liferay solutions with a full package of support, maintenance, and legal assurance.
Why a Subscription?
A Liferay subscription is more than a license and support; our subscriptions allow you to access enterprise-grade software with a full package of support, maintenance, and legal assurance services. This means that customers are able to use the cutting-edge flexibility and innovation of an open source technology for their business needs at a lower total cost of ownership.
What's Included
Support Services
Every subscription includes ongoing maintenance, fix packs and web- and phone-based support.
Customer Portal
Access the latest product downloads, official documentation, software updates, help center, and other valuable resources for your project.
Legal Protection
We care about protecting our customers and ensure that they can maintain business continuity if an intellectual property issue arises.
Software Maintenance
All updates are included and available to you on your own timeline alongside upgrade tools and resources. Additionally, Liferay also provides rapid notification of security issues, bug resolution, testing, evaluation, and transmission of bug fixes.
Professional Support Tiers
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GoldPlatinumPremium
(Only available with Liferay Experience Cloud) -
Web-Based Support✔✔✔
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Help Center/Knowledge Base✔✔✔
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Ticketing System✔✔✔
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Regional Business Hours✔✔✔
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24/7 Support*✖✔✔
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Emergency Response*✖✔✔
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Max Response Time2 Business Days1 Business Days1 Business Days
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Designated Contacts23+3+
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Full Management of Platform✖✖✔
Pricing
Every business has unique needs. Let our sales team walk you through the pricing details for a realistic quote based on your project size and goals.
Ready to take the next step?
Set up a conversation with our sales team.