Software is more than source code. Run your Liferay solutions with a full package of support, maintenance, and legal assurance.
Why a Subscription?
A Liferay subscription is more than a license and support; our subscriptions allow you to access enterprise-grade software with a full package of support, maintenance, and legal assurance services. This means that customers are able to use the cutting-edge flexibility and innovation of an open source technology for their business needs at a lower total cost of ownership.
What's Included
Professional Support Tiers
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GoldPlatinumPremium
(Only available with Liferay Experience Cloud) -
Web-Based Support✔✔✔
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Help Center/Knowledge Base✔✔✔
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Ticketing System✔✔✔
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Regional Business Hours✔✔✔
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24/7 Support*✖✔✔
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Emergency Response*✖✔✔
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Max Response Time2 Business Days1 Business Days1 Business Days
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Designated Contacts23+3+
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Full Management of Platform✖✖✔
* For Severity 1 incidents reported via phone
Pricing
Every business has unique needs. Let our sales team walk you through the pricing details for a realistic quote based on your project size and goals.