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3 tácticas para que los equipos de TI reduzcan los costes de atención al cliente
Con el aumento de los costes de la inflación y las crecientes expectativas de los clientes, ofrecerles experiencias eficaces es cada vez más costoso y requiere más tiempo. Pero esto no es sólo una...
https://www.liferay.com/zh/blog/customer-experience/3-tacticas-para-que-los-equipos-de-ti-reduzcan-los-costes-de-atencion-al-cliente
Financial Services Transformation | Liferay
New technologies have had a huge impact on the financial services market in recent years. When the pandemic began in early 2020, financial service firms were forced to focus on digitalisation....
https://www.liferay.com/zh/blog/customer-experience/digital-transformation-in-financial-services
¿Necesitan las administraciones y los gobiernos pensar también en la experiencia del cliente?
¿La experiencia del cliente también es importante en el sector público? Sí, por muchas razones. Aquí te daremos una visión general. Hacer que la información esté disponible Para muchas empresas,...
https://www.liferay.com/zh/blog/customer-experience/-necesitan-las-administraciones-y-los-gobiernos-pensar-tambien-en-la-experiencia-del-cliente-
Drive Success With B2B Customer Journey Mapping I Liferay
What is Customer Journey Mapping? Customer journey mapping is the process of producing a visual tale of your brand’s customer experience. This activity aids companies in putting themselves in the...
https://www.liferay.com/zh/blog/customer-experience/b2b-customer-journey-mapping
5 Dados importantes para experiência do cliente no setor industrial em 2022
O setor industrial não pode ser resumido apenas à criação de produtos físicos. As demandas dos clientes, as novas tecnologias e, agora, a pandemia global, revolucionaram a indústria. Para as...
https://www.liferay.com/zh/blog/customer-experience/5-dados-importantes-para-experiencia-do-cliente-no-setor-industrial
Wie lässt sich das Cross-Selling bei Versicherungen personalisieren?
Die Kundenakquise ist die treibende Kraft eines jeden Unternehmens – das gilt besonders für Versicherungen. Das liegt daran, dass Versicherer mehr für die Kundenakquise ausgeben als jede andere...
https://www.liferay.com/zh/blog/business-partner-experience/wie-lasst-sich-das-cross-selling-bei-versicherungen-personalisieren-
19 Statistiken zur Verbesserung der Customer Experience in der Finanzbranche in 2022
Wie viele andere Branchen steht auch die Finanzbranche unter dem Druck, ihre Dienstleistungen und Angebote zu modernisieren, um jüngere und technisch versiertere Kunden an sich zu binden. Diese...
https://www.liferay.com/zh/blog/current-experiences/19-statistiken-zur-verbesserung-der-customer-experience-in-der-finanzbranche-in-2022
Conheça a rotina do nosso escritório no Chile
Fundada na Califórnia, Estados Unidos, a Liferay, atualmente, conta com mais de 1.200 colaboradores distribuídos em 19 países. Entre os 23 escritórios no mundo todo, temos 3 escritórios e...
https://www.liferay.com/zh/blog/liferay-experience/conheca-a-rotina-do-nosso-escritorio-no-chile
Conheça o time de Incident Management
Nos últimos anos, com o desenvolvimento cada vez mais veloz de tecnologias inovadoras, a criação de softwares e aplicativos capazes de atender às mais variadas demandas do mercado tornou-se uma...
https://www.liferay.com/zh/blog/liferay-experience/conheca-o-time-de-incident-management
5 estadísticas críticas para mejorar la experiencia del cliente en la fabricación en 2022
El sector de manufacturing ya no puede limitarse a la creación de productos físicos: la demanda de los clientes, la tecnología y, ahora, una pandemia mundial han cambiado el sector. Para que los...
https://www.liferay.com/zh/blog/customer-experience/5-estadisticas-criticas-para-mejorar-la-experiencia-del-cliente-en-la-fabricacion-en-2022
Transformação Digital em Empresas de Gestão do Patrimônio
A transformação digital já chegou para o setor de Gestão do Patrimônio e as mudanças no comportamento do cliente já estão em curso. Além disso, a competição neste segmento está aumentando, junto...
https://www.liferay.com/zh/blog/current-experiences/transformacao-digital-em-empresas-de-gestao-do-patrimonio
Optimise Customer Experience in B2B2C Ecommerce
Advances in technology and digitalisation have increasingly blurred the lines between B2B and B2C businesses. Now manufacturers, professional service providers, and wholesalers are increasingly...
https://www.liferay.com/zh/blog/customer-experience/b2b2c-ecommerce-cx
How to Personalize Cross Selling Insurance
Customer acquisition is the driving force of any business, but it is especially noteworthy in the insurance sector. That’s because insurers spend more on customer acquisition than any other...
https://www.liferay.com/zh/blog/customer-experience/cross-selling-insurance
3 Ways Liferay Makes B2B Ordering Easier for Manufacturers
When your customers need to purchase a spare or replacement part, how long does it take them? Do your customers go through a tedious aftersales process and navigate to a catalog PDF in their...
https://www.liferay.com/zh/blog/customer-experience/liferay-b2b-ordering-for-manufacturers
Efficient Spare Part Handling in Manufacturing
In many ways, the manufacturing industry is itself a machine, full of moving parts and highly dependent on precise solutions to keep processes running smoothly. When any one of those processes is...
https://www.liferay.com/zh/blog/customer-experience/efficient-spare-part-handling-manufacturing
19 Stats to Improve B2B Financial Customer Experience in 2022
Among many industries, financial services has been under immense pressure to modernize their services and offerings in order to retain younger and more tech-savvy clients, and commercial...
https://www.liferay.com/zh/blog/customer-experience/19-stats-to-improve-b2b-financial-customer-experience-in-2022
3 Estrategias digitales para el éxito de la fabricación en 2021
Los fabricantes están muy acostumbrados al cambio. En la última década, la industria se ha enfrentado a la disrupción del Big Data, la Industria 4.0 y, ahora, la COVID-19. Y aunque parece que los...
https://www.liferay.com/zh/blog/customer-experience/3-estrategias-digitales-para-exito-de-la-fabricacion
Cómo gestionar de manera eficiente las piezas de recambio en la fabricación
En muchos sentidos, la industria de manufacturing es en sí misma una máquina, llena de piezas móviles y muy dependiente de soluciones precisas para que los procesos funcionen sin problemas. Cuando...
https://www.liferay.com/zh/blog/business-partner-experience/como-gestionar-de-manera-eficiente-las-piezas-de-recambio-en-la-fabricacion
Minimizing Unplanned Downtime: How to Support Your Manufacturing Customers
Every company in the manufacturing industry faces unique challenges, but one hurdle unites organizations of all shapes and sizes: unplanned downtime. In other fields, downtime is frustrating,...
https://www.liferay.com/zh/blog/customer-experience/minimizing-unplanned-downtime-in-manufacturing
La experiencia digital del nuevo “prosumidor” del sector energético
El sector de las empresas energéticas y de utilities es uno de los más cambiantes. Atrás quedó un mercado que funcionaba como un oligopolio en el que el precio de la electricidad dependía de unas...
https://www.liferay.com/zh/blog/customer-experience/la-experiencia-digital-del-nuevo-prosumidor-del-sector-energetico
3 portales de clientes con ROIs sorprendentes
Cuando pensamos en producir un ROI sorprendente para la empresa, la mejora de la experiencia del cliente no es siempre una estrategia que nos viene a la mente. De hecho, muchas empresas siguen...
https://www.liferay.com/zh/blog/customer-experience/el-insano-roi-de-los-portales-de-clientes
Summer Convention 2022: relembre os melhores momentos
Já faz 84 anos… desde que realizamos nosso último evento interno presencial, certo? Errado! Bom, é verdade que desde o início da pandemia, em 2020, nossos eventos presenciais foram cancelados ou...
https://www.liferay.com/zh/blog/liferay-experience/summer-convention-2022-relembre-os-melhores-momentos
Gerando conexões através da comunidade open source da Liferay: a história de Papa
Como um estudante universitário na África do Sul, um laptop antigo na Holanda e um parceiro de tecnologia na Itália conseguiram se conectar? Através da Comunidade Liferay.   Um jovem desenvolvedor...
https://www.liferay.com/zh/blog/liferay-experience/gerando-conexoes-atraves-da-comunidade-open-source-da-liferay
The Value of Customer Journey Analytics I Liferay
You may have heard the term customer journey analytics before. You may well also be doing the majority of your tracking via Google Analytics. While this is a great first step to tracking your...
https://www.liferay.com/zh/blog/customer-experience/customer-journey-analytics
Accelerating Your Digital Innovation with Pre-Built Solutions
At Liferay, we understand how resource-intensive it can be to create tailored digital solutions that fit your specific business needs, so we have been working on a way to reduce the time and cost...
https://www.liferay.com/zh/blog/liferay-experience/liferay-solutions-marketplace
Por que a transformação da experiência do cliente deve acontecer com o Liferay DXP
Independente do setor da sua empresa, de quantos produtos ela vende ou de quantas filiais existem, hoje o segredo do sucesso no mercado altamente competitivo e fragmentado está na transformação da...
https://www.liferay.com/zh/blog/liferay-experience/por-que-a-transformacao-da-experiencia-do-cliente-deve-acontecer-com-o-liferay-dxp
Transformando Digitalmente la Banca
Los servicios financieros son uno de los que están adaptándose más rápidamente a la necesidad de transformación digital. En los últimos años, mejorar la experiencia del cliente es una prioridad...
https://www.liferay.com/zh/blog/liferay-experience/-transformando-digitalmente-la-banca
5 E-Commerce Strategies B2B Leaders Use to Overcome Market Challenges
Many challenges are making it hard for companies that rely on B2B selling models to drive growth. However, with the following five e-commerce strategies, B2B commerce leaders can leverage...
https://www.liferay.com/zh/blog/customer-experience/-5-e-commerce-strategies-b2b-leaders-use-to-overcome-market-challenges
5 E-Commerce Strategies B2B Leaders Use to Overcome Market Challenges
Many challenges are making it hard for companies that rely on B2B selling models to drive growth. However, with the following five e-commerce strategies, B2B commerce leaders can leverage...
https://www.liferay.com/zh/blog/customer-experience/-5-e-commerce-strategies-b2b-leaders-use-to-overcome-market-challeng-1
4 desafíos para convertirse en una aseguradora digital
Según un informe de PwC, el 44% de los líderes en el sector de seguros encuestados no creían que las aseguradoras existentes fueran a sobrevivir en su modelo actual de negocio. La industria está...
https://www.liferay.com/zh/blog/customer-experience/-4-desafios-para-convertirse-en-una-aseguradora-digital
Problemas de Comunicação Resolvidos com a Sua Intranet
É difícil encontrar uma empresa que não tenha dificuldades com a comunicação no ambiente de trabalho. Na verdade, 86% dos executivos citam a comunicação ineficaz como a causa para fracassos no...
https://www.liferay.com/zh/blog/employee-experience/-problemas-de-comunicacao-resolvidos-com-a-sua-intranet
How Genworth Bridges the Gap Between Business and IT
One of my favorite things about Liferay’s annual symposium in North America is the chance to meet new people and hear how they’re solving common challenges that we all face at their companies. This...
https://www.liferay.com/zh/blog/employee-experience/-how-genworth-bridges-the-gap-between-business-and-it
How to Choose a B2B E-Commerce Solution for Your Business
According to Forrester Research, 57% of B2B executives said that their top technology need for investment was an e-commerce platform, making it the highest reported need in the survey. Even though...
https://www.liferay.com/zh/blog/customer-experience/-how-to-choose-a-b2b-e-commerce-solution-for-your-business
Qual é o Ecossistema da Experiência do Seu Cliente?
Criar, controlar e entregar experiências de qualidade para o cliente são fatores cruciais na maior parte do planejamento das empresas atuais. Quando uma empresa tenta entregar jornadas online do...
https://www.liferay.com/zh/blog/customer-experience/-qual-e-o-ecossistema-da-experiencia-do-seu-cliente-
Open Source and the Value of a Strong Community
Liferay has been passionate about open source since the first version of our product, and every year we find that collaborating with our community ultimately creates products that are better for...
https://www.liferay.com/zh/blog/current-experiences/-open-source-and-the-value-of-a-strong-community
How Hewlett Packard Enterprise built a partner portal people actually wanted to use…and delivered genuine value realisation.
Channel partners can play an important role for organisations looking to scale and develop their offerings to end users. ‘Managed effectively, channel partnerships either enhance benefits to end...
https://www.liferay.com/zh/blog/customer-experience/-how-hewlett-packard-enterprise-built-a-partner-portal-people-actually-wanted-to-use-and-delivered-genuine-value-realisation-
Celebrating 2 Years of Liferay DXP Cloud
On October 9th, 2018 we published a press release announcing the launch of Liferay DXP Cloud. Since then, a lot of things happened and we are excited to celebrate our 2-year anniversary today....
https://www.liferay.com/zh/blog/liferay-experience/celebrating-2-years-of-liferay-dxp-clo-1
A importância de entregar ótimas experiência ao cliente B2B
Com 67% das pessoas relatando que seus padrões de experiência do cliente (CX) nunca foram tão altos, não é surpresa que empresas de todos os tipos estejam optando por investir em CX. Experiências...
https://www.liferay.com/zh/blog/customer-experience/a-importancia-de-entregar-otimas-experiencia-ao-cliente-b2b
6 Must-Have B2B E-Commerce Features
According to Forrester Research, 57% of B2B executives said that their top planned technology investment was for an e-commerce platform; however, deciding which solution to invest in can be...
https://www.liferay.com/zh/blog/customer-experience/6-must-have-b2b-e-commerce-features
Canales Digitales enfocados en el cliente
Cuando el mercado de las grandes plataformas digitales se ha convertido en una necesidad real y urgente para las empresas, es primordial seguir manteniendo al usuario digital en el centro: sus...
https://www.liferay.com/zh/blog/current-experiences/canales-digitales-enfocados-en-el-cliente

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