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How to Get Buy-In
for a Customer
Self-Service
Web Portal
Making Your Case to IT Decision Makers
1
Introduction
While customer experience leaders are seeing the benefit and the need
to...
Web Content Article
·
By
Gilbert Schwartmann
On
May 14, 2020 8:57 PM
Alinma Tokio Marine atmc_logo.svg Growing Business through a New Digital Experience Alinma Tokio Marine had focused extensively on corporate sales, but they saw huge potential in developing their...
6 Best Practices for
IT Leaders to Enable
Effective Self-Service
1
Introduction
Gartner predicts that by 2022:
85%
of all customer
service interactions
will start with
self-service.
...
